INDUSTRIAL SOCIAL WORK

Presented By:
Adarsh Kumar Azad
Shivam Tiwari
Prashant Kumar Chaurasia
Kushal Gupta
Ram Krishan Sharma
Ayush Dixit
MBA (F&C) IIIrd Sem.
 INTRODUCTION
◇ Social work is a profession for those with a strong desire to help improve people's lives.
Social workers help people function the best way they can in their environment, deal with
their relationships, and solve personal and professional problems.
◇ Industrial organisation forms a secondary setting for the proactive of professional social
work. It is different from other secondary welfare setting due to its primary orientation to
production and profit rather than to the welfare needs of the workers.
◇ Industrial social work is one of the area in which the social worker extend their skill and
expertness in helping personnel managers in the industry directly and organisational
development indirectly, by intervening the employee management.
◇ It is increasingly felt that "A well formulate Social Work Practice," is as much as economic
proposition as production or sales programme. It helps to improve the attitude of employees
towards their job.
◇ Improvement in the attitude improves productivity and there by increases profit.
 OBJECTIVES OF INDUSTRIAL SOCIAL WORK
The objectives of Industrial social work are:
◇ Industrial social tries to help employees to develop their inner resources and if necessary to
mobilize other services within the enterprise to bring about changes in the work environment.
◇ Industrial social work helping workers in their personal and family difficulties to act as a
resource person to community services and to become liaison between the plant and the
community services.
◇ To care of young persons, women and workers nearing superannuation.
◇ Helping workers for better adjustment to working hours, working conditions and work groups
and to help management in evolving suitable working hours, working conditions and work
group.
◇ Orientation and induction of the employees and to assist the "work community" as a whole to
function in a better way.
◇ To direct the growth along desirable lines for which, utilizing the present facilities and
resources in a better and fruitful way adjusting the individual to his complex changing world.
SCOPE OF INDUSTRIAL SOCIAL WORK
◇ The scope of social work in an industrial organization is within the administrative purview
of the personnel or labour welfare department, as the department is concerned with the
welfare of the operative employees. Occasionally it may be directly under the management.
◇ There is much scope of social work functionary in industrial organization and when the
problems are concentrated on the shop floor level, the main emphasis on the social case
work method.
◇ Social work traditionally has worked with disadvantaged persons. Counselling and therapy
with the individuals and families are the services needed in business and industry.
◇ An effort is made to help individuals, employers and often, their families to understand their
problems in social relation ships, face the problems, consider alternatives and move ahead
with action that seems best of their solutions.
◇ Programmes connected with the family life and community life of the workers, there is a
need of having skills in group work and community organization methods. So these three
core methods of social work practice help the social worker to function at three levels (i)
preventive,(ii) Developmental, (iii) curative.
INDUSTRIAL SOCIAL WORKER
◇ The development of the industrial social work in India is recent. It is primarily voluntary and is
influenced by the emphasis placed by the government on certain programmes in organized
sector.
◇ The place of social worker in an industrial organisation is within the administrative preview of
Personnel or Human Resource Management department. Occasionally is under the direct
control of the line managers.
◇ The workers are occasionally involved in the decision making in the development of the
welfare services. However, since he/she is enjoys autonomy in their day-to-day functioning,
they are in a position to build a purposeful relationship with the operative employees. This will
enable them to relate freely to the social worker with trust and confidence.
ETHICS OF INDUSTRIAL SOCIAL WORKER
◇ It is at this point that the issue of professional social work ethics assumes importance, both for the
social worker and the employing organisation. They are:
◇ The social worker should be outside the chain of command of the management, even though
officially she may have to operate from the personnel or administrative department.
◇ The worker should not have any responsibility involving his functionary, directly controlling the
work life of the employee in so far as it affects the production process.
◇ The worker should maintain the professional confidentiality. This does not mean that the worker
should not share the workers problem with staff at other levels and management.
◇ His work necessarily demands contact with different levels of management in the industry for
effective discharge of his functions.
◇ It is equally important for the workers to note that 'the strategic role of social worker in industry
stem from his intimate contact with the rank and file workers as well as the access he has to in
decision making channel and the upper echelons of the power structure in industry… but he should
be very cautious of the dangers involved in his multiple identification with people in a variety of
status of roles and in having his skills used manipulatively.
RESPONSIBILITIES OF INDUSTRIAL SOCIAL WORKER
The responsibility of the social worker fall mainly in the category of non statutory services such as:
◇ Family individual and group, counselling and home visit in relation to adjustment of the work
orientation, personality and other problems at preventive level.
◇ Active participation in corporate social responsibility activities and community development
initiatives of the industry.
◇ Employee management and effective intervention of labour management problems.
◇ Industrial counselling.
◇ Case work interventions.
◇ Health and educational help, which would involve referral to other agencies.
◇ Coordination of welfare services with other welfare agencies.
◇ Workers education.
◇ Family planning and Family life education.
◇ Workers recreation management.
QUALITIES OF INDUSTRIAL SOCIAL WORKER
The knowledge and personality traits deemed essential in a social worker in the industry are:
◇ Maturity
◇ Warm and genuine interest in people adjustability
◇ Good communication skills in dealing with people at different levels
◇ Resourcefulness
◇ Sound physical health
◇ Effective intervention skills
◇ Knowledge of industrial psychology
◇ Knowledge of labour laws
◇ Expertness in corporate-community interaction
◇ Expertness in industrial counselling
Thank
You!