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    Appreciative - Discriminative - Biased - Evaluative/Critical - Relationship - Informative - Attentive

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    IMRAN ALAM
    This document describes different types of listening: appreciative, discriminative, biased, evaluative/critical, relationship, informative, and attentive. Appreciative listening is for enjoyment, discriminative listening involves distinguishing sounds, biased listening involves hearing selectively based on biases, and evaluative listening involves making judgments. Relationship listening focuses on developing relationships, informative listening on understanding messages, and attentive listening on showing involvement and understanding. The document also contrasts effective listening, which involves concentration and avoiding biases, versus ineffective listening, which can include interrupting and distraction.

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    Appreciative - Discriminative - Biased - Evaluative/Critical - Relationship - Informative - Attentive

    Uploaded by

    IMRAN ALAM
    36 views9 pages
    This document describes different types of listening: appreciative, discriminative, biased, evaluative/critical, relationship, informative, and attentive. Appreciative listening is for enjoyment, discriminative listening involves distinguishing sounds, biased listening involves hearing selectively based on biases, and evaluative listening involves making judgments. Relationship listening focuses on developing relationships, informative listening on understanding messages, and attentive listening on showing involvement and understanding. The document also contrasts effective listening, which involves concentration and avoiding biases, versus ineffective listening, which can include interrupting and distraction.

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    This document describes different types of listening: appreciative, discriminative, biased, evaluative/critical, relationship, informative, and attentive. Appreciative listening is for enjoyment, discriminative listening involves distinguishing sounds, biased listening involves hearing selectively based on biases, and evaluative listening involves making judgments. Relationship listening focuses on developing relationships, informative listening on understanding messages, and attentive listening on showing involvement and understanding. The document also contrasts effective listening, which involves concentration and avoiding biases, versus ineffective listening, which can include interrupting and distraction.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    36 views9 pages

    Appreciative - Discriminative - Biased - Evaluative/Critical - Relationship - Informative - Attentive

    Uploaded by

    IMRAN ALAM
    This document describes different types of listening: appreciative, discriminative, biased, evaluative/critical, relationship, informative, and attentive. Appreciative listening is for enjoyment, discriminative listening involves distinguishing sounds, biased listening involves hearing selectively based on biases, and evaluative listening involves making judgments. Relationship listening focuses on developing relationships, informative listening on understanding messages, and attentive listening on showing involvement and understanding. The document also contrasts effective listening, which involves concentration and avoiding biases, versus ineffective listening, which can include interrupting and distraction.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 9

    Types of listening

    • APPRECIATIVE
    • DISCRIMINATIVE
    • BIASED
    • EVALUATIVE/CRITICAL
    • RELATIONSHIP
    • INFORMATIVE
    • ATTENTIVE
    APPRECIATIVE LISTENING
    • listening for pleasure and enjoyment, as when we listen to music, to a comedy
    routine, or to an entertaining speech.
    • describes how well speakers choose and use words, use humor, ask questions.
    tell stories, and argue persuasively
    DISCRIMINATIVE LISTENING
    • most basic type of listening
    • difference between different sounds is identified.
    • Exp: If you cannot hear differences, then you cannot make sense of the
    meaning that is expressed by such differences.
    • One reason why a person from one country finds it difficult to speak another
    language perfectly - they are unable distinguish the subtle sounds that are
    required in that language.
    • Person who cannot hear the subtleties of emotional variation in another
    person's voice - less likely to be able to discern the emotions of others
    BIASED LISTENING
    • the person hears only what they want to hear
    • typically misinterpreting what the other person says based on the stereotypes
    and other biases that they have.
    • often very evaluative in nature
    EVALUATIVE/CRITICAL LISTENING
    • make judgments about what the other person is saying.
    • seek to assess the truth of what is being said.

    • judge what they say against our values, assessing them as good or bad, worthy
    or unworthy.
    • particularly pertinent when the other person is trying to persuade us, perhaps
    to change our behavior and maybe even to change our beliefs
    RELATIONSHIP LISTENING
    • Sometimes the most important factor in listening is in order to develop or
    sustain a relationship.
    • Exp: lovers talk for hours and attend closely to what each other has to say when
    the same words from someone else would seem to be rather boring.
    • also important in areas such as negotiation and sales, where it is helpful if the
    other person likes you and trusts you.
    INFORMATIVE LISTENING
    • refers to the situation where the listener’s primary concern is to understand message.
    • listeners are successful insofar as the meaning they assign to message is as close as
    possible to the meaning that the sender intended.
    • Key variables
     Vocabulary
     Concentration
     memory
    ATTENTIVE LISTENNG
    • Goal is to understand and remember what they are hearing.
    • attentive listeners have relational goals like giving a positive
    impression, advancing the relationship or demonstrating care.
    • Attention skills
     A posture of involvement
     appropriate body motion
     eye contact
    Non-distractive environment
    EFFECTIVE AND INEFFECTIVE LISTENING
    • all of us can hear, but not all of us can listen.
    • listening involves the reception and interpretation of what is being heard.
    • it decodes the sound heard into meaning.
    • An active listener-
     does not finish others,sentences
     does not answer questions with questions
     is aware of and guards against biases
     never daydreams or becomes preoccupied with his/her own thoughts when others talk
     Does not dominate the conversation
     Plans responses after the other person is finished speaking not while the other person is
    speaking
     provide feedback, but doesn’t interrupt incessantly
     Take brief notes, as this forces one to concentrate on wht is being said.

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