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    KUP # 4 - Knowledge and Ability To Apply Effective Resource Management

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    Justin Caliguia
    This document discusses effective communication techniques that are important for ship operations. It covers the essential components of communication including conveying information, receiving feedback, and creating understanding. It also describes the different lines of communication onboard a ship, such as downward, upward, horizontal, and diagonal. Barriers to communication like language differences are addressed, as well as strategies for overcoming them. The use of closed-loop communication for ship maneuvers is explained to avoid misunderstandings. Communication protocols that promote brevity, clarity and repetition are also discussed. Both internal communication onboard and external communication with shore parties are important.

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    KUP # 4 - Knowledge and Ability To Apply Effective Resource Management

    Uploaded by

    Justin Caliguia
    23 views27 pages
    This document discusses effective communication techniques that are important for ship operations. It covers the essential components of communication including conveying information, receiving feedback, and creating understanding. It also describes the different lines of communication onboard a ship, such as downward, upward, horizontal, and diagonal. Barriers to communication like language differences are addressed, as well as strategies for overcoming them. The use of closed-loop communication for ship maneuvers is explained to avoid misunderstandings. Communication protocols that promote brevity, clarity and repetition are also discussed. Both internal communication onboard and external communication with shore parties are important.

    Original Title

    Week 7 Module

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    This document discusses effective communication techniques that are important for ship operations. It covers the essential components of communication including conveying information, receiving feedback, and creating understanding. It also describes the different lines of communication onboard a ship, such as downward, upward, horizontal, and diagonal. Barriers to communication like language differences are addressed, as well as strategies for overcoming them. The use of closed-loop communication for ship maneuvers is explained to avoid misunderstandings. Communication protocols that promote brevity, clarity and repetition are also discussed. Both internal communication onboard and external communication with shore parties are important.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    23 views27 pages

    KUP # 4 - Knowledge and Ability To Apply Effective Resource Management

    Uploaded by

    Justin Caliguia
    This document discusses effective communication techniques that are important for ship operations. It covers the essential components of communication including conveying information, receiving feedback, and creating understanding. It also describes the different lines of communication onboard a ship, such as downward, upward, horizontal, and diagonal. Barriers to communication like language differences are addressed, as well as strategies for overcoming them. The use of closed-loop communication for ship maneuvers is explained to avoid misunderstandings. Communication protocols that promote brevity, clarity and repetition are also discussed. Both internal communication onboard and external communication with shore parties are important.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 27

    Module 7

    KUP # 4 -Knowledge and Ability to Apply Effective Resource Management


    COMMUNICATION
    Description
    Description
    Dimensions

    Essence of Effective
    Communication
    • Communication is the transferring of messages or
    exchanging of information or ideas.
    Components of Effective
    Communication • Good communication is not all about clever
    Four Lines of technique. Its about sincere understanding.
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Three Dimensions of Communication
    Dimensions

    Essence of Effective
    Communication • Convey information
    Components of Effective • Receive feedback
    Communication
    Four Lines of
    • Create Understanding
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Essence of Effective Communication
    Dimensions

    Essence of Effective 1) Achieves shared understanding.


    Communication
    2) Directs the flow of information.
    Components of Effective
    Communication 3) Helps people overcome barriers to open discussion.
    Four Lines of 4) Stimulates others to take action to active goals.
    Communication
    5) Channels information to encourage people to think
    Barriers in new ways and to act more effectively.
    Protocol

    Internal and External


    COMMUNICATION
    Description
    Components of Communication System
    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Four Lines of Communication
    Dimensions

    Essence of Effective • Direction in formal communication are:


    Communication
    1. Downward
    Components of Effective
    Communication 2. Upward
    Four Lines of 3. Horizontal or Lateral
    Communication
    4. Diagonal or Cross-wise
    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Barriers to Effective Communication
    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Identifying the Barriers
    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Some of the Strategies for Overcoming Language Barriers
    Dimensions Onboard ship with Multi Cultural Crew
    1. Speak slowly and clearly.
    Essence of Effective 2. Be specific
    Communication 3. Ask for clarification.
    Components of Effective 4. Avoid idioms.
    Communication 5. Be understanding
    6. Be specific.
    Four Lines of
    7. Be patient.
    Communication
    8. Choose your medium of communication effectively.
    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions
    Effective communication techniques to be used onboard
    Essence of Effective ship
    Communication
    1. Slow delivery
    Components of Effective 2. Clear enunciation
    Communication 3. Pauses
    Four Lines of 4. Repetition
    Communication 5. Phonetic
    6. Closed-loop
    Barriers 7. Politeness
    8. Understanding
    Protocol
    9. Accuracy
    10. Consistent Clarity

    Internal and External


    COMMUNICATION
    Description
    Why closed loop communication is used in
    Dimensions
    manouevering the ship?
    Essence of Effective
    Communication Closed loop communication is a communication technique
    used to avoid misunderstandings.
    Components of Effective
    Communication When the sender gives a message, the receiver repeats this
    Four Lines of back.
    Communication The sender then confirms the message; thereby common is
    using the word “yes”.
    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Why closed loop communication is used in
    Dimensions manouevering the ship?
    Essence of Effective • When the receiver incorrectly repeats the message back, the
    Communication sender will say “negative” (or something similar) and then
    Components of Effective repeat the correct message.
    Communication • If the sender (person giving the message) does not get a reply
    Four Lines of back, she must repeat it until the receiver starts closing the
    Communication loop.
    Barriers • To get the attention of the receiver, the sender can use the
    receiver’s name or functional position, touch his or her
    Protocol shoulder, etc.

    Internal and External


    COMMUNICATION
    Description

    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Protocol of Communication
    Dimensions
    • It is a system of rules that explain the correct conduct
    Essence of Effective and procedures to be followed in formal situations.
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions

    Essence of Effective Communication Protocol Commonly


    Communication
    used on ship
    Components of Effective
    Communication 1. Brevity, concise or exact words
    Four Lines of 2. Clarity
    Communication 3. Repetition
    Barriers 4. Routine
    5. Regulated
    Protocol

    Internal and External


    COMMUNICATION
    Description Internal and External Communication
    Dimensions

    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Communication with people ashore may
    Dimensions
    differ from communication on board ship
    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description
    Communication with people ashore may
    Dimensions differ from communication on board ship
    Essence of Effective
    Communication
    Components of Effective
    Communication
    Four Lines of
    Communication

    Barriers

    Protocol

    Internal and External


    COMMUNICATION
    Description

    Dimensions Some of Communication on Ship


    1. Bridge to engine
    Essence of Effective 2. Bridge to Mooring station
    Communication
    3. Ship to pilot
    Components of Effective 4. Ship to ship
    Communication
    5. Ship to port personnel
    Four Lines of
    Communication
    6. Ship to Port Control Authorities
    7. Others
    Barriers

    Protocol

    Internal and External


    ALLOCATION, ASSIGNMENT AND PRIORITIZATION OF
    RESOURCES

    Resources of Ship
    Physical
    Financial
    Human
    RESOURCE ALLOCATION

    • In strategic planning, resource allocation is a plan for


    using available resources, for example human
    resources, especially in the near term, to achieve
    goals for the future.

    • It is the process of allocating scarce resources among


    the various projects.
    RESOURCE ALLOCATION

    • Resource allocation is the assignment of available


    resources to various uses.
    • It is the process of assigning and managing assets in a
    manner that supports an organization's strategic
    goals..
    RESOURCE PRIORITIZATION

    • As a principle, it means doing 'first things first;' as a


    process, it means evaluating a group of items or
    resources and ranking them in their order of
    importance or urgency.
    ORAL EXAM

    • How are the shipboard resources allocated, assigned


    and prioritized?

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