CH 10 Onwards

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Human Resource

1
Management

Managing Careers
The Basics Of Career Management

Career Career
Management Development

Employees’
Careers

Career
Planning
TABLE Traditional Versus Career Development Focus

HR Activity Traditional Focus Career Development Focus

Human Analyzes jobs, skills, tasks— Adds information about individual


resource present and future. Projects interests, preferences, and the like to
planning needs. Uses statistical data. replacement plans.
Recruiting and Matching organization’s Matches individual and jobs based on
placement needs with qualified variables including employees’ career
individuals. interests and aptitudes.
Training and Provides opportunities for Provides career path information.
development learning skills, information, Adds individual development plans.
and attitudes related to job.
Performance Rating and/or rewards. Adds development plans and individual
appraisal goal setting.
Compensation Rewards for time, Adds tuition reimbursement plans,
and benefits productivity, talent, and so on. compensation for non-job related
activities such as United Way.

Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Employees Manage Careers (Upper Saddle River,
NJ: Prentice Hall, 1992), p. 10, and www.ge.com.cn/careers/career_management.html. Accessed May 18, 2008.
TABLE Roles in Career Development

Individual Manager
• Accept responsibility for your own career. • Provide timely and accurate performance
• Assess your interests, skills, and values. feedback.
• Seek out career information and resources. • Provide developmental assignments and
• Establish goals and career plans. support.
• Participate in career development
• Utilize development opportunities.
discussions with subordinates.
• Talk with your manager about your career.
• Support employee development plans.
• Follow through on realistic career plans.

Employer
• Communicate mission, policies, and procedures.
• Provide training and development opportunities, including workshops.
• Provide career information and career programs.
• Offer a variety of career paths.
• Provide career-oriented performance feedback.
• Provide mentoring opportunities to support growth and self-direction.
• Provide employees with individual development plans.
• Provide academic learning assistance programs.

Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall,
1992), p. 56; www.ge.com.cn/careers/career_management.html; and www_03.ibm.com/employment/us.cd_career_dev.shtml. Accessed May 18,
2007.
Identify Your Career Stage
• Growth Stage
• Exploration Stage
• Establishment Stage
 Trial substage
 Stabilization substage
 Midcareer crisis substage
• Maintenance Stage
• Decline Stage
The Employer’s Role in
Career Development

Realistic Job
Previews

Networking and Challenging


Interactions First Jobs
Employer’s
Role
Career-Oriented
Mentoring
Appraisals

Job
Rotation
Managing Promotions and Transfers

Making Promotion
Decisions

Decision 1: Decision 2: Decision 3: Decision 4:


Is Seniority or How Should Is the Process Vertical,
Competence We Measure Formal or Horizontal, or
the Rule? Competence? Informal? Other?
Career Management and
Employee Commitment

Comparing Yesterday’s and Today’s


Employee-Employer Contract

Old Contract: New Contract:


“Do your best and be loyal to us, “Do your best for us and be loyal
and we’ll take care of your career.” to us for as long as you’re here,
and we’ll provide you with the
developmental opportunities you’ll
need to move on and have a
successful career.”
Career Management and
Employee Commitment (cont’d)

Commitment-
oriented career
development efforts

Career Career-
Development Oriented
Programs Appraisals
Human Resource
1
Management

Establishing Strategic Pay Plans & Benefits


& Services
Basic Factors in Determining
Pay Rates

Employee
Compensation

Direct Financial Indirect Financial


Payments Payments
Corporate Policies, Competitive Strategy,
and Compensation
• Aligned Reward Strategy
 The employer’s basic task:
 To create a bundle of rewards—a total reward package—
that specifically elicits the employee behaviors that the firm
needs to support and achieve its competitive strategy.
 The HR or compensation manager along with top
management creates pay policies that are consistent
with the firm’s strategic aims.
TABLE Developing an Aligned Reward Strategy

Questions to Ask:
1. What must our company do to be successful in fulfilling its
mission or achieving its desired competitive position?
2. What are the employee behaviors or actions necessary to
successfully implement this competitive strategy?
3. What compensation programs should we use to reinforce those
behaviors? What should be the purpose of each program in
reinforcing each desired behavior?
4. What measurable requirements should each compensation
program meet to be deemed successful in fulfilling its purpose?
5. How well do our current compensation programs match these
requirements?

Source: Adapted from Jack Dolmat-Connell, “Developing a Reward Strategy that Delivers Shareholder
and Employee Value,” Compensation and Benefits Review, March–April 1999, p. 51.
Compensation Policy Issues
• Pay for performance
• Pay for seniority
• The pay cycle
• Salary increases and promotions
• Overtime and shift pay
• Probationary pay
• Paid and unpaid leaves
• Paid holidays
• Salary compression
• Geographic costs of living differences
Equity and Its Impact on Pay Rates

Forms of Equity

External Internal Individual Procedural


Equity Equity Equity Equity
Addressing Equity Issues

Salary Surveys

Job Analysis and


Job Evaluation
Methods to
Address Equity
Issues Performance Appraisal
and Incentive Pay

Communications, Grievance
Mechanisms, and Employees’
Participation
Establishing Pay Rates

Steps in Establishing Pay Rates

Conduct a salary survey of what other employers are


1
paying for comparable jobs (to help ensure external equity).

2 Determine the worth of each job in your organization


through job evaluation (to ensure internal equity).

3 Group similar jobs into pay grades.

4 Price each pay grade by using wave curves.

5 Fine-tune pay rates.


FIGURE
Wage Structure
Pricing Managerial and Professional Jobs

Compensating Executives
and Managers

Executive
Base Short-term Long-Term
Benefits and
Pay Incentives Incentives
Perks
Competency-Based Pay
• Competencies
 Demonstrable characteristics of a person, including
knowledge, skills, and behaviors, that enable
performance.
• What is Competency-Based Pay?
 Paying for the employee’s range, depth, and types of
skills and knowledge, rather than for the job title he
or she holds.
Competency-Based Pay (cont’d)

Why Use Competency-


Based Pay?

Support High- Support


Support
Performance Performance
Strategic Aims
Work Systems Management
FIGURE 11–8
Broadbanded
Structure and
How It Relates
to Traditional
Pay Grades
and Ranges
Employee Incentive Plans

Individual Employee Incentive


and Recognition Programs

Sales Compensation
Programs

Pay-for-Performance Team/Group-based Variable


Pay Programs
Plans
Organizationwide Incentive
Programs

Executive Incentive
Compensation Programs
Pay For Time Not Worked

Unemployment Vacations and


Insurance Holidays

Supplementa
Sick Parental
Leave l Pay Leave
Benefits

Supplemental
Severance
Unemployment
Pay
Benefits

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