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    Computer Reservation System and Global Distribution System: Finals

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    Arce Rostum
    1) Computer Reservation Systems (CRS) and Global Distribution Systems (GDS) are booking engines that allow travel agents and companies to reserve flights, hotels, rental cars, and other travel services. 2) Major GDS providers include Amadeus, Sabre, Galileo, and Worldspan, which give access to book products from hundreds of airlines, hotels, and other travel providers. 3) CRS were originally developed by airlines as backend office systems, while GDS expanded booking capabilities to other travel services and provided remote access for travel agents.

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    Computer Reservation System and Global Distribution System: Finals

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    Arce Rostum
    66 views14 pages
    1) Computer Reservation Systems (CRS) and Global Distribution Systems (GDS) are booking engines that allow travel agents and companies to reserve flights, hotels, rental cars, and other travel services. 2) Major GDS providers include Amadeus, Sabre, Galileo, and Worldspan, which give access to book products from hundreds of airlines, hotels, and other travel providers. 3) CRS were originally developed by airlines as backend office systems, while GDS expanded booking capabilities to other travel services and provided remote access for travel agents.

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    6 CRS & GDS

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    1) Computer Reservation Systems (CRS) and Global Distribution Systems (GDS) are booking engines that allow travel agents and companies to reserve flights, hotels, rental cars, and other travel services. 2) Major GDS providers include Amadeus, Sabre, Galileo, and Worldspan, which give access to book products from hundreds of airlines, hotels, and other travel providers. 3) CRS were originally developed by airlines as backend office systems, while GDS expanded booking capabilities to other travel services and provided remote access for travel agents.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    66 views14 pages

    Computer Reservation System and Global Distribution System: Finals

    Uploaded by

    Arce Rostum
    1) Computer Reservation Systems (CRS) and Global Distribution Systems (GDS) are booking engines that allow travel agents and companies to reserve flights, hotels, rental cars, and other travel services. 2) Major GDS providers include Amadeus, Sabre, Galileo, and Worldspan, which give access to book products from hundreds of airlines, hotels, and other travel providers. 3) CRS were originally developed by airlines as backend office systems, while GDS expanded booking capabilities to other travel services and provided remote access for travel agents.

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    of 14

    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Finals
    Computer Reservation
    System and Global
    Distribution System
    Edited by
    MICHELLE A. VINARAO

    COMPLIMENTARY TEACHING
    MATERIALS
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Computer Reservation System (CRS)

     ALSO KNOWN AS CENTRAL RESERVATION SYSTEM


     IT IS A COMPUTERIZED SYSTEM TO STORE AND
    RETRIEVE INFORMATION
     IT CONDUCTS TRANSACTIONS RELATED TO AIR
    TRAVEL, HOTEL, CAR RENTAL OR ACTIVITIES
     IT IS ORIGINALLY DESIGNED AND OPERATED BY
    AIRLINE
     A CRS IS THE BACKEND OFFICE SYSTEM OF THE
    BOOKING ENGINE
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Computer Reservation System (CRS) cont’d.

    • And it enables you to administrate rates and


    availabilities comfortably and easily as well as
    evolution of all incoming booking

    • Get an overview of the complete booking


    performance of e-distribution
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    GLOBAL DISTRIBUTION SYSTEM (GDS)

    • Also called Automated Reservation System


    (ARS)
    • A world wide computerized reservation network
    used as a single point of access for reserving
    airline seats, hotels, rental cars, other travel
    related items by travel agents, online reservation
    sites and large corporations
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    The premier Global Distribution Systems are:

    o Amadeus
    o Abacus
    o GDS Sabre
    o Galileo GDS Booking
    o World Span

     They are owned and operated as joint venture by


    major airline, car rentals companies and hotel
    groups
     Main fact that it costs airline money to go through
    a GDS process
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    HISTORY
    ORIGINS
    • In 1946 America Airlines installed the first
    automated booking system
    • The experimental electro mechanical reservisor,
    a newer machine with temporary storage
    • It is based on a magnetic drum, the magnetic
    reservisor soon followed
    • The system proved successful
    • It is used in several airlines, including Sheraton
    Hotel
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Cont’d.

    • It created local human operators to do the actual


    lookups
    • Such ticketing agents would have to call a
    booking office, whose operator would direct small
    team operating the reservisor
    REMOTE ACCESS
     1953 Trans-Canada Airline (TCA) started
    investigating a computer based system with
    remote terminals
     It tested one design on the university of Toronto’s
    Manchester mark1
     It was successful
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    TRAVEL AGENT ACCESS

    • 1976 United States began offering its Appolo


    system to travel agent
    • It would not allow the agents to book tickets
    • In 1978 travel agents were released
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    • Besides air products, today’s GDS provides access


    to:
    • Car rentals
    • Hotel booking
    • Packaged holidays
    • Cruises and ships
    • Railways
    • Local road transport
    GDS enables clients to compare and access
    information about travel, leisure, and other tourism
    related information from various tourism service
    providers
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Global Distribution System (GDS)


    Amadeus:

     IT IS MADE UP OF VISION, VALUES, BUSINESS STRATEGY,


    TO SUPPORT THE PURPOSE AS A COMPANY
     THE COMPANY WORKS WITH CUSTOMERS
     IT IS OFFERING A TECHNOLOGY COMPANY DEDICATED
    EXCLUSIVELY ON GLOBAL TRAVEL INDUSTRY
     IT IS THE LARGEST GDS PROVIDER SERVING THE WORLD
    WIDE TRAVEL AND TOURISM INDUSTRY
     IT GIVES ACCESS TO BOOK FROM 435 AIRLINES
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    Semi Automatic Business Research Environment


    (SABRE)
    • It is used by more than 55,000 travel agencies
    around the world

    • With more than 400 airlines, 88,000 hotels, 24


    car rental brands and 13 cruise liners

    • The Sabre GDS enables companies such as


    American Airlines, American Express, BCD
    Travel, Carlson Wagonlit Travel, Hogg Robinson
    Group (HRG)
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    GALILEO

    • It is part of travel port group of companies


    • In 2006 had world wide market share of 22% for
    airline booking
    • The Galileo can be used to book train, cruises,
    car rental and hotel rooms
    • Travel port is a global broad based business
    service provider
    • It serves in every segment of the travel industry
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    World Span

    o Majority of travel agents use this system


    o Travel port is predominantly a global distribution
    system business which operates approximately
    170 countries
    o Include internationally recognized world span &
    Galileo GDS platform
    o World span introduced in 1990
    o Delta Airline and N.W. airline are major airlines
    D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

    DIFFERENCE BETWEEN CRS & GDS

    • It has some functions but the CRS only provide


    information about airlines
    • By using GDS, you can reserve a ticket, a room
    in a hotel and also a rental car
    • Basically, GDS is used to reserve everything
    • CRS operates that book and sell tickets for
    multiple airlines are known as global distribution
    system
    • GDS also provides access to railway reservation
    and bus reservation
    • CRS is used to store & retrieve information
    related to air travel, hotel, etc.

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