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    Introduction To MS Team: Presentation By: Tech Support Client - Infrastructure

    Uploaded by

    Rajveer Singh
    The document provides an introduction and overview of Microsoft Teams. It discusses what Teams is and the benefits of using it compared to Skype. It then outlines how to create groups and setup calls in Teams. It also describes how to install Teams on mobile devices and where to get support. The presentation covers the basics of using Teams, including creating groups, setting up video calls, adding external participants, and installing the app on phones. It aims to introduce users to MS Teams and its core functionality.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Introduction To MS Team: Presentation By: Tech Support Client - Infrastructure

    Uploaded by

    Rajveer Singh
    190 views11 pages
    The document provides an introduction and overview of Microsoft Teams. It discusses what Teams is and the benefits of using it compared to Skype. It then outlines how to create groups and setup calls in Teams. It also describes how to install Teams on mobile devices and where to get support. The presentation covers the basics of using Teams, including creating groups, setting up video calls, adding external participants, and installing the app on phones. It aims to introduce users to MS Teams and its core functionality.

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    Original Title

    MS Teams

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    The document provides an introduction and overview of Microsoft Teams. It discusses what Teams is and the benefits of using it compared to Skype. It then outlines how to create groups and setup calls in Teams. It also describes how to install Teams on mobile devices and where to get support. The presentation covers the basics of using Teams, including creating groups, setting up video calls, adding external participants, and installing the app on phones. It aims to introduce users to MS Teams and its core functionality.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    190 views11 pages

    Introduction To MS Team: Presentation By: Tech Support Client - Infrastructure

    Uploaded by

    Rajveer Singh
    The document provides an introduction and overview of Microsoft Teams. It discusses what Teams is and the benefits of using it compared to Skype. It then outlines how to create groups and setup calls in Teams. It also describes how to install Teams on mobile devices and where to get support. The presentation covers the basics of using Teams, including creating groups, setting up video calls, adding external participants, and installing the app on phones. It aims to introduce users to MS Teams and its core functionality.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 11

    Introduction to MS Team

    Presentation by:
    Tech Support Client - Infrastructure

    1 02/03/2022
    Agenda :
     What is MS Teams?

     Benefits of creating a Group

     How to create a group

     How to setup a call

     External Participant - Web Browser and


    Settings

     How to install Teams on Mobile

    2 02/03/2022
    What is MS Teams and Why this change?

    • Through the COVID-19 crisis, the increased virtual workforce has found that Skype for Business does not allow
    for a consistent, quality experience for video conferences when not in the office. 

    • Microsoft Teams, also referred to as simply Teams, is a unified communication and collaboration platform that
    combines persistent workplace chat, video meetings, file storage (including collaboration on files), and
    application integration.

    • Since Teams is a newly developed application without any legacy, it enables a more modern form of
    communication out of the box– with support for likes, gifs, emoticons, live link previews, etc. that enriches your
    communication.

    • Teams is a fully cloud-based solution, the move to the cloud is seamless. Being able to access information from
    anywhere on any device is a huge business benefit.

    Reference link: https://airproducts.service-now.com/kb_view.do?sys_kb_id=8c5fb0521bd9d8106a15fc43cd4bcb15

    3 02/03/2022
    Benefits of MS Teams:
    • Microsoft Teams helps make it easier for users to find the information that they are looking for. It divides
    information into selected channels, so you’ll only be able to view messages, documents, and meetings
    pertaining to that channel.

    • Teams makes it easier for users to integrate with apps like Outlook, SharePoint Online, Office Online, Onenote,
    which means users don’t have to exit the app in order to complete their tasks.

    • @-mention the people you want to get notified and leave it for everyone else to read if they want.

    How To create a group:


    • First, click Chats on the left side of the application, you shall have a search tab where you can search for the
    name of the person

    • On the right corner you have the icon to add people in the chat. Add members as required.

    • Once you have the selected number of people in the chat you can prefer to name this group by using icon

    Note: There will be a separate process for requesting a Teams Collaboration Space

    4 02/03/2022
    How to setup a call
    • Once you have MS Teams installed, you ll have the Teams add-in

    • Similar to Skype for Business, you can invite a maximum of 250


    Participants in a Meeting.
    • For external clients, please enter complete email id.
    • If External clients do not have Teams installed, they can use the web
    App to attend the call. Click here for more details.

    5 02/03/2022
    on Mobile
    How to install Teams on Mobile

    • Open the Apple/Google App Store on your device.

    • Tap the Search icon in the store and type Microsoft Teams. Make sure you choose the Microsoft app, as
    shown.

    • Tap the download link to install the app on your device.

    • Once the app has finished downloading and installing, tap the Open button.
    • When you first open the Teams mobile app, you are presented
    with a sign-in screen where you can choose to sign in to Teams

    • Tap the Sign In button and then enter your Office credentials.

    Note: If you have already signed in to any other Office 365 app
    on your mobile device, such as Outlook, you can just select
    that account and Teams will automatically log you in using
    the credentials that are already cached on the device.

    6 02/03/2022
    Points to note while using Teams

    • Skype will remain the enterprise tool for IM/chat, audio conferencing, and screen sharing.
    Minimum Version requirement

    • Dialing capability is not in scope – there will be no dial pad available and no telephone number available to join
    a web conference call - KB0020036

    • MS Teams works PC to PC but does not work in our conference rooms. Skype will still be used for conference
    room meetings. Click KB0020028 for more details.

    • Recording Feature is with limited access in MS Teams. Skype is recommended - KB0020037

    • If users are joining via IE, video might not work. Internet Explorer is not a supported browser for Microsoft
    Teams meetings. You must join a Teams meeting using a newer browser – MS Edge.

    • If you have a group chat you will only be able to start a video conference from that if you are 20 participants
    or less in that group chat.

    • If you schedule a meeting or invite to a meeting you can be 250 participants in that meeting.

    • What is Supported for Teams and What is Supported for Skype?

    7 02/03/2022
    How to get support on MS Teams

    • Level 0 – Users can use ITNow portal to search information on MS Teams

    • Level 1 – Raise your query via ITNow/Hotline/Live Chat

    • Level 2/3 – Escalated by Level 1 to Functional/Technical platform support

    8 02/03/2022
    ITnow articles – search Microsoft Teams

    • Microsoft Teams: How to Use MS Teams for Vide • Microsoft Teams: Dial-In Numbers for Teams
    o Conferencing Meetings Videoconferencing Meetings

    • Microsoft Teams: External Party Needs to Join an • Microsoft Teams: Recording Meetings in MS T
    MS Teams Video Conferencing Meeting eams

    • Microsoft Teams: Setting Up / Presenting Video C • Microsoft Teams: Unable to See All Videos of
    onferencing Meetings Participants in a Videoconference

    • Microsoft Teams: • Microsoft Teams: What is Supported for Tea


    New Teams Meeting Options are Not Showing up ms and What is Supported for Skype?
    in Outlook

    9 02/03/2022
    Q&A

    10 02/03/2022
    Thank you
    tell me more

    11
    02/03/2022

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