Flipkart is an e-commerce company that operates 24/7 and sees itself as a technology company. It lists products on its website Flipkart.com and uses open-source software like Linux, MySQL, and Apache. It has a large database of products that is automated and uses an ERP system. It also uses data mining and analytics to make decisions and has logistics operations to deliver products from vendors.
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Flip Cart
Flipkart is an e-commerce company that operates 24/7 and sees itself as a technology company. It lists products on its website Flipkart.com and uses open-source software like Linux, MySQL, and Apache. It has a large database of products that is automated and uses an ERP system. It also uses data mining and analytics to make decisions and has logistics operations to deliver products from vendors.
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FLIPCART
Technical Overview Round-the-clock operations.
Technology plays a critical
role. Flipkart often refer to themselves as a technology company doing e-commerce. THE WEBSITE: FLIPKART.COM
It lists all the available products under
different headings such as books, mobiles, cameras, CDs, etc. provides product description and reviews, excellent feedback mechanism and
discussion forums
OPERATING SYSTEM:
Use open source software for their basic
infrastructure like the operating system.
They use Linux as their implementation
technology for resource management, task management and file management.
OPEN SOURCE DATABASE:
Flipkart works with popular open source
products such as Ubuntu, Mysql, Apache . DATABASE MANAGEMENT: FlipKart’s current model is based on partnership with local book vendors who keep updating the inventory. The process is being automated for efficiency. There are around 3.5 million books in its database. They use an ERP System for building systems for fulfillment operations, end-to-end. The number of different business flows that need to be dealt with here is a major challenge for any pure-play e-commerce business. Ever increasing users and data adds to challenges. Systems need to be capable of handling huge amounts of structured data, working with large complex code bases with software which can scale with the number of users and data. SEARCH ENGINE OPTIMIZATION: A specific example where e-commerce entities are able to use technology to compete well is in the area of Search Engine Optimization. Flipkart has built an advantage over its competitors based on its SEO. Flipkart can be found on 130 keyword searches on search engines. DECISION MAKING: DATA MINING AND DATA WAREHOUSING: Given the explosive rate of growth, decision making based on past experiences and rules of thumb results in sub-optimal outcomes. What is needed is data driven decision making and an analytics team to enable that. The analytics team with functions like data mining, data warehousing, predictive analytics or in general tackling problem solving, analytical reasoning and solving fuzzy problems goes beyond building reporting systems. makers. LOGISTICS: From putting books online to delivering, there is a lot of work to be done. For this, Flipkart has about 100 people working in the back end, which comprises ordering, stocking operations, packaging, shipping, vendor management, etc. They work with 300 book distributors in 5 cities from whom they procure books as well as 4 International publishers. “At Flipkart, we use state-of-the-art technology, practice second to none customer service and sustain a reliable supply chain which adds to the dynamic selection, pricing and delivery on our website. We have leaped from the start-up tag to a full- blown brand. We no longer just sell books, but everything from cameras to phones to computers. Our workforce continues to expand so we are able to nurture our rapidly growing customer base. India is at the cusp of an e-commerce revolution and we’d like to keep Flipkart at the forefront of this revolution, as pioneers and trend-setters. And we believe technology is one crucial aspect of being in the lead.” -Sachin Bansal, CEO, Flipkart