The document discusses verbal and nonverbal communication. It defines verbal communication as using words to relay a message and nonverbal communication as using behaviors to convey meanings. There are five types of nonverbal symbols discussed: kinesics (body language), paralanguage (voice), haptics (touch), proxemics (space), and personal appearance. Effective verbal communication involves using clear, concise language that can be easily understood by the listener.
The document discusses verbal and nonverbal communication. It defines verbal communication as using words to relay a message and nonverbal communication as using behaviors to convey meanings. There are five types of nonverbal symbols discussed: kinesics (body language), paralanguage (voice), haptics (touch), proxemics (space), and personal appearance. Effective verbal communication involves using clear, concise language that can be easily understood by the listener.
The document discusses verbal and nonverbal communication. It defines verbal communication as using words to relay a message and nonverbal communication as using behaviors to convey meanings. There are five types of nonverbal symbols discussed: kinesics (body language), paralanguage (voice), haptics (touch), proxemics (space), and personal appearance. Effective verbal communication involves using clear, concise language that can be easily understood by the listener.
The document discusses verbal and nonverbal communication. It defines verbal communication as using words to relay a message and nonverbal communication as using behaviors to convey meanings. There are five types of nonverbal symbols discussed: kinesics (body language), paralanguage (voice), haptics (touch), proxemics (space), and personal appearance. Effective verbal communication involves using clear, concise language that can be easily understood by the listener.
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RECAP
1. There are times when clear
and effective communication is not reached due to certain factors and this is called COMMUNICATION _______________________ BREAKDOWN RECAP
2. These are the natural or
environmental condition that act as a barrier in communication in sending the message from sender to receiver. Physical Barriers _______________________ RECAP 3. These are called as mental barriers. These refer to social and personal issues of a speaker towards communicating with others.
Psychological Barriers RECAP Linguistic 4. ______________ Barriers pertain conflicts with regard to language and word meanings. RECAP Cultural 5. _____________pertain to Barriers communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others. Verbal Communication Verbal communication refers to an interaction in which words are used to relay a message. For effective and successful verbal communication, use words to express ideas which can be easily understood by the person you are talking to. Consider the following: Appropriateness The language that you use should be appropriate to the environment or occasion. Brevity Speakers who often use simple yet precise and powerful words are found to be more credible. Clarity The meanings of words, feelings, or ideas may be interpreted differently by a listener; hence, it is essential for you to clearly state your message and express your ideas and feelings. Ethics Words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to. Vividness Words that vividly or creatively describe things or feelings usually add color and spice to communication; hence, you are encouraged to find ways to charm your audience through the use of vivid words. Nonverbal Communication • Nonverbal communication refers to an interaction where behaviour is used to convey and represent meanings. All kinds of human responses that are not expressed in words are classified as nonverbal communication. Types of Nonverbal Symbols
A. Kinesics (Bodily Motions)
- the study of body language as a form of nonverbal communication. - includes eye contact, facial expressions, gestures, and posture. • Eye contact – maintaining eye contact signifies that you pay attention to the conversation. • Facial expression – You can always choose which expression you can show or hide. • Gestures - refer to any purposive movement of fingers, arms, hands, head or shoulders to emphasize or suggest something. • Posture – conveys message to your listener. B. Paralanguage (Use of Voice) - refers to the nonverbal sounds accompanying oral language - can help shape the meaning of the message or completely change it. Some Nonverbal Sounds Used in Communication • Tone (Vocal Quality) – the distinct sound of one’s voice • Speed – refers to the rate of speech of how fast you are talking • Pitch – refers to the highness and lowness of voice • Volume – refers to the loudness or softness of voice. C. Haptics (Use of Touch) - The study of how touch is used to deliver a message. Culture defines the meaning of human touch; it varies according to age, sex, and status of the people interacting. Heslin and Harper classify touch into 5 categories according to function. a. functional/professional touch
Verbal and Nonverbal Communication
b. social/polite touch c. friendly/warm touch d. love/intimate touch e. sexual touch D. Proxemics (Use of Space) - refers to the way people use space to convey meaning • Permanent Structure – refers to immovable places in which we live or work in. • Movable objects – The type of objects and their arrangement in a room depend on the intended message. • Informal space – It is a person’s invisible comfort zone, an intimate space around him/her at any given time. E. Personal Appearance - depends on his/her age, gender, race, educational attainment and profession - the way you dress and groom also communicates your social and cultural roles and personal qualities • Clothes – The type of occasion or context often suggests what a person should wear, but even when the dress code is restricted, a person’s personality is still evident. • Hairstyles – Your hairstyle also gives off a message. • Accessories – Accessories such as piercing, jewelry, and the like tell something about status. • Tattoos – Some cultures use tattoos as a way of distinguishing ranks and showcase their cultural heritage. REMEMBER: • Verbal communication refers to an interaction in which words are used to relay a message. • Nonverbal communication refers to an interaction where behaviour is used to convey and represent meanings. • There are five types of nonverbal symbols: kinesics,
paralanguage, haptics, proxemics and personal
appearance. Test 1. Directions: Write True if the statement is correct and False if it is not. Write your answers on a one whole sheet of pad paper. 1. Verbal communication refers to an interaction in which words are used to relay a message. 2. Nonverbal communication refers to an interaction where behaviour is used to convey and represent meanings. 3. All kinds of human responses that are not expressed in words are classified as verbal communication. 4. Paralanguage refers to the nonverbal sounds accompanying oral language 5. Haptics is the study of how touch is used to deliver a message. 6. Kinesics is the study of body language as a form of nonverbal communication. 7. Proxemics refers to the way people use space to convey meaning Verbal and Nonverbal Communication 8. Gestures refers to any purposive movement of fingers, arms, hands, head or shoulders to emphasize or suggest something. 9. For effective and successful verbal communication, use words to express ideas which can be easily understood by the person you are talking to. 10. Volume refers to the loudness or softness of voice. GROUP ACTIVITY Group Activity: With your group mates from the previous activity, do the following:
1. Imagine yourselves to be a group of
individuals of different nationalities 2. Think of a business you are interested to put up. 3. Think of a creative name for your business. 4. Write what the business is about, who your prospective clients are, and why you put up such business. 5. Pitch sample product from your business