E-COMMERCE PRESENTATION (Edited)

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E-COMMERCE

122763-Aeeman Bakor
121421 Achieng Cynthia Tracy
119521-Collins Maina
122833-Garang Alaak
122431-Elsie Masharia
093109-Brian Mugambi
103306-Neeral Davdra
122430-Ikram Maalim
E-COMMERCE

E-commerce (electronic commerce) is the buying and selling of goods and


services, or the transmitting of funds or data, over an electronic network,
primarily the internet.
These business transactions occur either as business-to-business (B2B),
business-to-consumer (B2C), consumer-to-consumer or consumer-to-
business.
IMPORTANCE OF E-COMMERCE

1. Customer Analytics E-Commerce Stats and Customer shopping data


The most valuable asset of an E-Commerce website is the collection of all
sorts of Data that enable Businesses to refine everything from their
products, services and brands to the Marketing Strategies.
With E-Commerce, the entire Shopping experience is automatic and
stored on servers, with the right experts the analysis of the collected
data will optimize the entire business.
2. Business Expansion in new Markets with new Consumers

E-Commerce empower Companies to scale their business, accordingly,


allowing Businesses to sell their products, services, and brands anywhere in
the world regardless of the country and the time zones.
Having an E-Commerce store broadens the range of products, services and
brand thus expanding the Businesses while increasing the number of more
customers and diversifying sales.
3. The Best Marketing Tool

E-Commerce is the best marketing tool that a Business would ever have, thanks
to the customized SEO that the website can use for its visibility worldwide
while targeting the right Consumer Audience optimizing the Marketing Budget.
With Excellent SEO, E-Commerce will appear in the top results of Search
Engines; the combination with Marketing Campaigns and social media will
provide Business a platform to engage and build trust with their Customers
through reviews and ratings, as well as keeping them informed with regular
posts about products, services and brands.
4. Cost Reduction and Time Optimization

Having an online store enables Businesses to increase profitability with less risk
and expenses, E-commerce is digital and allows to store the products directly into a
warehouse with automated inventory that are immediately available after the
order has been finalized.
The lower costs allow Businesses to be more competitive by decreasing their
operating costs thus leading to significant increases in revenue margin, while
expanding the Market share given that E-commerce, besides reducing costs and
increasing the available capital for more investments increase the Businesses
visibility presence against competitors.
5. Open 24*7/365 Thus Increases Businesses’
Market Share
Due to the internet’s accessibility, millions of people across the world can
view the E-Commerce at any time, allowing a faster Business Expansion at a
lower cost while reaching larger audiences.
The greatest advantages of E-Commerce compared to the regular stores is
the Audience that is possible to reach through a website in comparison to
the audience that can be reached through a physical store and local
advertising.
TYPES OF E-COMMERCE

1. Business to Consumer (B2C) E-Commerce


Online content purchases, travel, banking, real estate, and other sorts of
services are all included in business-to-consumer (B2C) e-commerce. There
are seven distinct B2C business models: portals, community providers/social
networks, transaction brokers, content providers, internet retailers, and
service providers. According to research, B2C e-commerce will likely
continue to increase globally by more than 10% yearly over the next few
years.For example, Amazon sells consumer products to retail consumers.
2. Business to Business (B2B) E-commerce

The majority of e-commerce is carried out by these companies, who


concentrate on selling to other businesses. However, just a small
percentage of all B2B trade (which is still mostly manual), indicates that B2B
e-commerce has a significant potential for growth. For example, Metalshub
that provides metal to the metal industry.
3. Consumer to Consumer (C2C) E-commerce

This gives users a method to transact with one another online with the
assistance of a market maker (also called a platform provider). For example
Ebay, Etsy, Uber, Airbnb etc.
 
4. Mobile E-commerce

Cellular and wireless networks are used in m-commerce to link


smartphones and tablet computers to the Internet. Once connected, mobile
users may do a lot of things, including make purchases, book flights, access
internet information, and use a growing number of financial services.
5. Social E-commerce

It is enabled by social networks and online social relationships. Even while


social media and networks are still relatively new to the world of e-
commerce, they are more significant in shaping consumer behavior and
boosting sales, which is why social e-commerce is continuously expanding.
6. Local E-commerce

This is a type of e-commerce that focuses on interacting with customers


depending on their present location and is supported by local on-demand
services. For example, Groupon provides discount vouchers in the form of
daily deals from nearby companies to its subscribers.
APPLICATIONS OF E-COMMERCE IN
THE FINANCE SECTOR
1. Electronic Billing. Banks now allow you to use their website or mobile app to automatically pay your
invoices. Instead of waiting for and depositing a physical check, businesses can electronically invoice their
clients and receive payment immediately.
2. Mobile payments. Nowadays, customers may use a smartphone app to pay for many of their in-person
transactions, whether it's a bank-backed credit card app or an app like Apple Pay that conveniently
collects all of the customer's available payment options.

3. Digital-only banking. E-commerce has made it possible to use apps for payments and transactions, paving
the door for banks to undergo a change in culture. Although many big banks with an internet presence
still have physical locations in some neighborhoods, numerous banks—like Ally—have opened as online-
only businesses.
APPLICATIONS OF ECOMMERCE IN
THE FINANCE SECTOR
4. B2B innovation. The e-commerce experience has changed the way B2B buyers anticipate buying and selling
experiences to go. This has largely been due to the implication of e-commerce in banking in B2C spheres. E-
commerce has enabled banks to offer faster account opening, digital invoice payment, and other
conveniences that B2C buyers have long enjoyed. B2B buyers have experienced these features in their non-
business life and are making demands in the marketplace that their B2B experience is more consistent and
matches the rest of modern life
5. International commerce. E-commerce has made it easier for people to bank internationally or pay for goods
and services from another country without having to work around banking regulations or exchange rates.
Third-party vendors like PayPal work as a go-between for e-commerce retailers and financial organizations
and banks.
USE OF EDI IN FINANCIAL SECTOR

EDI makes financial supply chain transactions easier, including electronic payment
of taxes by businesses, the direct deposit of employer payroll checks and the
direct debit of consumer accounts.
EDI reduces the complexity of processes by coordinating the information flows in
the physical and financial supply chains
With EDI, an organisation can electronically receive an invoice and initiate a
payment.
USE OF EDI IN FINANCIAL SECTOR

EDI also provides a lower-cost alternative to traditional paper-based payment


methodologies, while eliminating errors associated with manual processes.
EDI technology is used in the Finance/Banking Industry to improve operational
efficiency and reduce transaction costs across the supply chain, comprising of
Manufacturers, Suppliers, Customers, and Logistics providers, Retailers, Wholesalers 
Financial EDI allows for funds to be transferred electronically between financial
institutions 
RISKS ARISING FROM
E-COMMERCE/EDI
1.Data Privacy and online security risks
2. Unauthorized access
3.Exploitation of vulnerabilities
4.Platform downtime
5.Incompatible software or plugins
BENEFITS OF USING E-COMMERCE

1. Customers
Faster buying processes as customers spend less time buying what they want.
Variety as customers can choose from a wide range of goods.
Saves on costs as there are no middlemen thus products are generally cheaper.
Improved decision making as the customer can compare and contrast various
products thus makes wise choices when making a purchase
SHAREHOLDERS

Product development to cater for the market with most customers since they can analyse
their best and worst performers thus improve on their best-selling product.
Wider reach since sales and purchases can be made from anywhere in the world thus may
improve sales.
Extends product life cycle since they can expand to other markets if the product is coming to
the end of its cycle in the local market.
Improved accountability as all transactions cane be audited at any time thus shareholders see
value for their investment.
EMPLOYEES

Improved performance of staff as they can analyse the wide range of data online
so as to make better decisions
One can perform more than one job due to its less demands on physical reporting
to duty thus generating more income.
Enables feedback and reviews thus staff can work on their weaknesses and
improve their strengths.
Enables employees to attain a work-life balance since they can work remotely thus
overall, their performance will improve in the long-term.
GOVERNMENT

It enables greater accountability as tax returns are made accurately and the
government can verify it.
FACTORS ENCOURAGING USE OF
E-COMMERCE
1. Internet penetration
2. Improvement of technology
3. Modes of payments
4. Convenience
5. Buyer related issues
FACTORS HINDERING USE OF E-
COMMERCE
1. Lack of trust
2. Slow adoption of mobile payments
3. Online payment fraud
4. Poor shopping experience
5. Cart abandonment
6. Lack of favorable views
THANK YOU

ANY QUESTIONS?

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