Microeconomics - Group - 5 Section - F

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INDIGO

AIRLINES:
MONOPOLIZING
INDIAN SKIES 
GUIDED BY – Dr. Binilkumar Amarayil Sreeraman
SUBMITTED BY : Group 5
SRIJAN GAUTAM 2202225
SRINABH 2202226
SUBHAM PATRA 2202227
SUMANTA BANERJEE 2202228
SUMIT KUMAR 2202229
SURAJ KUMAR 2202230
SWAGAT SHOVAN 2202231
Group 5 TALELE ADVAIT NITIN 2202232
TANISH GANESH MESHRAM 2202233
TANMAY BORA 2202234
SUMANT JHA 2203016
SUSHIL CHANDRA MARDI 2203017
MANU PILLAI 2203018
• The Indian Civil Aviation Industry was opened in
1991, post which private players were allowed to
enter the market.

Indian • Government owned Indian Airlines and Air India


enjoyed a monopoly in the market until 2002.
Aviation • Due to liberalization many players attempted to
enter in market.
Sector • In 2018, the Indian aviation market was the seventh-
Overview  largest in the world in terms of passengers carried.
• In India, the domestic aviation sector had been the
fastest growing in the world.
• Some of the major players include names like Indigo,
Jet Airways, Kingfisher Airlines, Air India, Vistara
• Characteristics:
• Large number of consumer (passengers and
cargo)
• Small number of airlines with significant market
Indian share

Aviation • Cost barriers to market entry


• Differentiated services
Sector • Competitive firms affective each others business
Overview  decisions

• These characteristics indicate an oligopolistic market


structure
• Due to government regulations, airlines had to
fly financially unattractive routes which led to
losses.
• Lack of onward connectivity and an erratic
occupancy rate posed major challenges to
Challenges achieving operational efficiency for most
players.
faced in the • The maintenance, Repair, and Overhaul (MRO)
industry industry is not well developed in India; to
provide for cost-effective maintenance of
Aircrafts
• Declining Yields: Commercial liberalization has
led to intense competition and reduction in real
yields for Airline companies
MAJOR PLAYERS IN INDIAN AVIATION MARKET

Growth of Indigo & Its competitors


IndiGo Jet SpiceJet Air India
Airways
Kingfisher GoAir Others
Airlines
45
40
35
30
25
%

20
15
10
5
0
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Years
CIVIL AVIATION MARKET, AIR CONNECTIVITY, AND
PER CAPITA INCOME OF SELECTED COUNTRIES 

Size of Aviation Geographical Number of Per Capita


Market Area (in Cities with a Income in
Country (Passengers Square Population of US$PPP Population
(Thousands)
Carried) Kilometres) 500,000+ 2017–18
United States 762,560,000 9,526,468 34 $62,152 328,434
China 390,878,784 9,572,900 197 $18,066 1,396,982
United Kingdom 125,068,988 242,495 13 $45,565 66,466
Japan 110,544,000 377,930 28 $44,426 126,491
Germany 107,587,503 357,114 12 $52,801 82,838
Brazil 100,403,628 8,515,767 40 $16,199 209,205
India 82,751,555 3,287,263 93 $7,783 1,334,221
Russia 72,189,961 17,098,246 37 $28,957 143,965
France 63,434,263 640,679 3 $45,473 65,098
GROWTH IN DOMESTIC PASSENGER TRAFFIC IN INDIA, 2006–2018
INDIGO: THE COMPANY 

• IndiGo, headquartered in Gurgaon, India is the largest airline in terms


of passengers flown with market share of 40% as of 2018.
• It was set up in early 2006 by Rahul Bhatia of InterGlobe
• InterGlobe holds 51.12% stake in IndiGo and 48% is held by Gangwal's
company Caelum Investments.
• IndiGo began its operations on 4th August 2006 with a service from
• The airline currently operates a fleet of 109 planes and offers 679
flights a day.
INDIGO - UNIQUE SELLING PROPOSITION

• IndiGo offered the lowest airfares and professional customer service,


enabling India’s middle class to afford air flight.
• Efficiently reducing flight delays, ensuring more than 95% on-time
performance in arrival and departures, meeting its tagline "On-time is a
wonderful thing".
• Dealt with cancellations, with having lowest flight cancellation rate (just
0.38%)
• Product homogeneity and focused on one type of airplane
INDIGO - PROFITIBALITY STRATEGIES

Competitive Pricing Innovative Aircraft


Strategy Management Strategy

Flight Expansion Building Loyal


Strategy Customer Base
COMPETITIVE PRICING STRATEGY

• Dynamic Pricing (DP) allowed prices for the same service to change according to customer,
time, aggregate demand, and other situation-specific parameters.
• Customer loyalty was minimal due to product homogeneity in aviation sector, so price
discrimination through DP was to shift loyalty of customers in order to attain a higher
occupancy rate.
• IndiGo leveraged the benefits of DP to take advantage of highly price-conscious customers in
the Indian aviation market, where demand was still inelastic given the low penetration rates.
• The efficacy of IndiGo’s DP contributed to its rising market share and average operating
revenue per passenger kilometer (an increase of 68% in its operating revenue per 1,000
passenger kilometers since 2007–08). 
INNOVATIVE AIRCRAFT MANAGEMENT STRATEGY

• IndiGo operated on a leaseback model, receiving a new fleet every three


to four years until 2032 (average fleet age – 4 years).
• Maintaining a single configuration aircraft helped IndiGo reduce its
training and maintenance costs.
FLIGHT EXPANSION STRATEGY

• IndiGo followed unique expansion strategy, adding new flight every 6


weeks with testing routes for operational and financial viability,
establishing a foothold and then expanding to other routes.
• Followed bulk order purchasing which were delivered in phased manner
to take advantage of lower prices of flights.
BUILDING LOYAL CUSTOMER BASE

• IndiGo built a loyal customer base by providing:


1. On-time arrival and departures
2. Good connectivity
3. Consistent services
4. In-flight meals
• IndiGo used the Aircraft Communications Addressing and Reporting System to monitor the
arrival and departure times of IndiGo aircraft to ensure transparency
• IndiGo became the preferred choice of airline because of its reputation of on-
time performance and the great psychological boost it gave to their self-
esteem with its offer of classless yet efficient services.
Source of IndiGo’s economies of scale

IndiGo had developed a fleet of 161 aircrafts. In


2015, it operated 818 daily flights across 40
Indian cities and five international
Using economies of scale the average costs per destinations. Since its entry, IndiGo had used a
unit of output decrease with the increase in the single-class configuration14 aircraft—the 180-
scale or magnitude of the output being seat Airbus A320-200. Thereby running
produced by a firm. multiple price efficient flights on highly dense
routes with the same kind of aircraft to reduce
net spent on maintenance and overhead
charges and increase working efficiency
Thank you

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