Scribd Logo
Upload

Welcome to Scribd!

  • 144 views

    CRM Final

    Uploaded by

    ShaamalR.Avhad
    The Indian IT industry has contributed significantly to India's economy and global reputation. Major Indian IT companies such as Tata Consultancy Services, Wipro, and Infosys have experienced substantial growth and brought in large outsourcing contracts. The Indian IT sector benefits from a large skilled workforce, low wages, quality work, government initiatives, and good infrastructure. However, it also faces weaknesses such as a lack of practical job skills and concentration in only a few major cities. The Indian IT industry is forecasted to continue its strong growth trend in the coming years.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd

    CRM Final

    Uploaded by

    ShaamalR.Avhad
    144 views18 pages
    The Indian IT industry has contributed significantly to India's economy and global reputation. Major Indian IT companies such as Tata Consultancy Services, Wipro, and Infosys have experienced substantial growth and brought in large outsourcing contracts. The Indian IT sector benefits from a large skilled workforce, low wages, quality work, government initiatives, and good infrastructure. However, it also faces weaknesses such as a lack of practical job skills and concentration in only a few major cities. The Indian IT industry is forecasted to continue its strong growth trend in the coming years.

    Original Title

    CRM Final Ppt

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The Indian IT industry has contributed significantly to India's economy and global reputation. Major Indian IT companies such as Tata Consultancy Services, Wipro, and Infosys have experienced substantial growth and brought in large outsourcing contracts. The Indian IT sector benefits from a large skilled workforce, low wages, quality work, government initiatives, and good infrastructure. However, it also faces weaknesses such as a lack of practical job skills and concentration in only a few major cities. The Indian IT industry is forecasted to continue its strong growth trend in the coming years.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    144 views18 pages

    CRM Final

    Uploaded by

    ShaamalR.Avhad
    The Indian IT industry has contributed significantly to India's economy and global reputation. Major Indian IT companies such as Tata Consultancy Services, Wipro, and Infosys have experienced substantial growth and brought in large outsourcing contracts. The Indian IT sector benefits from a large skilled workforce, low wages, quality work, government initiatives, and good infrastructure. However, it also faces weaknesses such as a lack of practical job skills and concentration in only a few major cities. The Indian IT industry is forecasted to continue its strong growth trend in the coming years.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    You are on page 1of 18

    INTRODUCTION

    The Indian information technology (IT) industry has played a key role in putting India on the global map. The Information Technology (IT) Sector in India is amongst the fastest growing in the country and the world.

    Localization of the IT industry

    Some big deals in the outsourcing space include:


    Wipro Ltd, an IT services company, has entered into a strategic collaboration with Hitachi Data Systems, to offer co-branded products and services on Hitachi Technology in India.

    Software company, Tata Consultancy Services (TCS) has won a multi-year outsourcing contract from Norwaybased telecom company, Telenor Norway to provide application maintenance and development services.
    HCL Technologies has entered into a five-year IT infrastructure outsourcing deal with Singapore Exchange (SGX) for US$ 110 million.

    Export

    Oriented Units (EOUs) Scheme Hardware Technology Parks (EHTPs)

    Electronics

    Software

    Technology Parks (STPs)

    Special

    Economic Zone (SEZ) Scheme Promotion Capital Goods (EPCG) Scheme

    Export

    The strengths of the Indian IT sector:


    Highly skilled human resource; Low wage structure;

    Quality of work;
    Initiatives taken by the Government English-speaking professionals; Cost competitiveness; Quality telecommunications infrastructure.

    The weaknesses of the IT sector


    Absence of practical knowledge Dearth of suitable candidates Less Research and Development;

    Contribution of IT sector to Indias GDP is still rather small IT development concentrated in a few cities only.

    1. Tata Consultancy Services 2. Wipro 3. Infosys

    TATA CONSULTANCY SERVICES (TCS)

    Founded in 1968 by Ratan Tata. Staff Strength of 1,60,429 Employees (As on 31st March 2010)
    Revenues US $ 6.52 billion in 2009-10.

    WIPRO LTD

    Founded in1947 by Mr. Azim Premji Staff Strength of 112,925 Employees (as on June 2010).
    Revenue $ 6.03 Billion (March 2010).

    INFOSYS TECH.
    Founded in 1981 by Narayan Murthy.

    Staff Strength of 114,822 Employees (2010). Revenues of $ 4.804 billion (as on 31st March 2010)

    Tech Mahindra Patni Computers HCL

    Cisco

    Growth in IT sector
    The Indian IT-BPO sector is estimated to reach a target of US$ 60 billion in exports and US$ 7375 billion revenues in 2010. India's information and communication technology market is estimated to grow 20.3 per cent annually by 2011. The IT and ITeS exports are estimated to more than double to US$ 78.62 billion by 2012

    Hence, IT sector is attracting considerable interest not only as a vast market but also as potential production base by international companies.

    Also, it is one of the fastest growing segments of the Indian industry both in terms of production and exports.

    We are thankful to __________________who has given us this opportunity of doing a project work on Indian IT Sector in Customer Relationship Management (CRM)

    You might also like