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    Decision Support System

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    Angelica Mae
    A decision support system (DSS) uses data, knowledge, communication technologies, and models to assist decision-makers. There are 5 main types of DSS: communication-driven, data-driven, document-driven, knowledge-driven, and model-driven. A DSS facilitates decision-making, supports interaction, and improves the accuracy of decisions but does not replace human judgment. It has advantages like time savings but also disadvantages such as monetary costs.

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    Decision Support System

    Uploaded by

    Angelica Mae
    143 views12 pages
    A decision support system (DSS) uses data, knowledge, communication technologies, and models to assist decision-makers. There are 5 main types of DSS: communication-driven, data-driven, document-driven, knowledge-driven, and model-driven. A DSS facilitates decision-making, supports interaction, and improves the accuracy of decisions but does not replace human judgment. It has advantages like time savings but also disadvantages such as monetary costs.

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    Decision Support System

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    A decision support system (DSS) uses data, knowledge, communication technologies, and models to assist decision-makers. There are 5 main types of DSS: communication-driven, data-driven, document-driven, knowledge-driven, and model-driven. A DSS facilitates decision-making, supports interaction, and improves the accuracy of decisions but does not replace human judgment. It has advantages like time savings but also disadvantages such as monetary costs.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    143 views12 pages

    Decision Support System

    Uploaded by

    Angelica Mae
    A decision support system (DSS) uses data, knowledge, communication technologies, and models to assist decision-makers. There are 5 main types of DSS: communication-driven, data-driven, document-driven, knowledge-driven, and model-driven. A DSS facilitates decision-making, supports interaction, and improves the accuracy of decisions but does not replace human judgment. It has advantages like time savings but also disadvantages such as monetary costs.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
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    DECISION SUPPORT SYSTEM (DSS)

    DECISION SUPPORT SYSTEM (DSS)


    • Decision-making becomes easier with the help of a DSS which uses data,
    knowledge, communication technologies, and models to assist the
    decision-makers of a company.
    TYPES OF DSS
    1. Communication-driven DSS - Focusing on the internal aspect of a company, a
    communication-driven DSS provides a platform for people to meet and/or
    collaborate. This type of system makes use of the Internet or client/server links
    such as messaging software and online meeting systems.
    2. Data-driven DSS - This type of DSS is used for seeking answers from a given
    database.
    3. Document-driven DSS - This type of DSS is the most common. It is used to
    search through websites and pages to find documents using keywords. This
    system uses the Internet and a client/server system.
    TYPES OF DSS
    4. Knowledge-driven DSS - This type of DSS has a broad range of users,
    from employees of a company and its customers to third-party entities. It is
    used to spread management instructions or to choose products and/or
    services. This system uses servers, the Internet, or a PC software.
    5. Model-driven DSS - This is a complex system used by staff and
    managers to analyze and make decisions regarding a business.
    CHARACTERISTICS OF A DECISION
    SUPPORT SYSTEM
    1. Facilitation - A DSS can assist in a company's decision-making process and
    activities.
    2. Interaction - A DSS is devised to support interaction and operations controlled
    by employees who are part of a decision-makinggroup of a company.
    3. Ancillary – A DSS can be used as a guide for decision-making by any
    employee of a company, but it does not serve as a replacement for decision-
    makers.
    4. Repeated use – A DSS is designed for numerous repeated operations.
    5. Identifiable – A DSS can be an independent system that gathers and
    reproduces information from other systems or subsystems.
    6. Task-oriented – A DSS is designed to fulfill various tasks that help in
    decision-making such as intelligence an analysis, production,
    implementation of decision, etc.
    7. Decision impact – With the help of a DSS, decisions are more accurate.
    8. Supports individual and group decision-making – A DSS can provide
    information access to all users or employees and, at the same time, give
    them ability to construct own decision.
    9. Comprehensive data access – Simultaneous access to data using a DSS
    is possible using different sources.
    10. Easy to develop and deploy – A DSS is designed to manage and store
    large amounts of data that can be accessed multiple times.
    11. Integrated software – A DSS enbales employees and IT professionals to
    construct data models, analyses, and reports for different purposes.
    12. Flexibility – A DSS is a versatile tool that can be customized according
    to the purpose it serves.
    Objectives for Using a Decision Support
    System
    The following are the objectives for using a DSS:
    1. Make a decision-making processes easier and more effective
    2. Assist a decision-maker, but not replace him/her
    3. Improve decisions made for a company
    Components of a Decision Support System

    DSS components may be classified as follows:


    1. Inputs – These are data to be analyzed such as numbers, factors, and
    characteristics.
    2. User knowledge and expertise – These are inputs that are analuzed by a user
    or employee.
    3. Outputs – These are processed data that generate decision.
    4. Decisions – These are the results produced by the system according to the user
    or employee.
    Advantages of Using a Decision Support
    System
    The following are the advantages of using a DSS:
    1. Time-saving
    2. Enhanced effectiveness
    3. Improved interpersonal communication
    4. Increased competitive advantage
    5. Reduced costs
    6. Increased decision-maker satisfaction
    7. Promotes learning
    8. Improved personal efficiency
    Disadvantages of Using a Decision Support
    System
    The following are the disadvantages of using a DSS:
    1. Monetary cost
    2. Overemphasized decision-making
    3. Assumption of relevance
    4. Transfer of power
    5. Unanticipated effects
    6. Obscuring responsibility
    7. False belief in objectivity
    8. Status reduction
    9. Information overload
    Applications of Decision Support System

    A DSS can be applied in the following disciplines:


    • Medical diagnoses.
    • Business and management
    • Agricultural production
    • Forest management

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