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    TQM ppt2

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    A Veda Sagar
    The document discusses new management tools and their application in case studies. It introduces seven new management and planning tools developed in 1976 by the Union of Japanese Scientists and Engineers to promote innovation, communication, and project planning. These tools have their roots in operations research after WWII and Japanese total quality control research. The case studies then describe two companies - one producing leather goods and another a pharmaceutical company. The leather company was facing high numbers of nonconforming components in production and implemented the PDCA cycle to plan, do, check, and act to solve the problem. The pharmaceutical company also had many defective products not meeting specifications and was analyzing how to reduce these using quality tools.

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    TQM ppt2

    Uploaded by

    A Veda Sagar
    22 views8 pages
    The document discusses new management tools and their application in case studies. It introduces seven new management and planning tools developed in 1976 by the Union of Japanese Scientists and Engineers to promote innovation, communication, and project planning. These tools have their roots in operations research after WWII and Japanese total quality control research. The case studies then describe two companies - one producing leather goods and another a pharmaceutical company. The leather company was facing high numbers of nonconforming components in production and implemented the PDCA cycle to plan, do, check, and act to solve the problem. The pharmaceutical company also had many defective products not meeting specifications and was analyzing how to reduce these using quality tools.

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    Application of new management tools

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    TQM ppt2

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    The document discusses new management tools and their application in case studies. It introduces seven new management and planning tools developed in 1976 by the Union of Japanese Scientists and Engineers to promote innovation, communication, and project planning. These tools have their roots in operations research after WWII and Japanese total quality control research. The case studies then describe two companies - one producing leather goods and another a pharmaceutical company. The leather company was facing high numbers of nonconforming components in production and implemented the PDCA cycle to plan, do, check, and act to solve the problem. The pharmaceutical company also had many defective products not meeting specifications and was analyzing how to reduce these using quality tools.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    22 views8 pages

    TQM ppt2

    Uploaded by

    A Veda Sagar
    The document discusses new management tools and their application in case studies. It introduces seven new management and planning tools developed in 1976 by the Union of Japanese Scientists and Engineers to promote innovation, communication, and project planning. These tools have their roots in operations research after WWII and Japanese total quality control research. The case studies then describe two companies - one producing leather goods and another a pharmaceutical company. The leather company was facing high numbers of nonconforming components in production and implemented the PDCA cycle to plan, do, check, and act to solve the problem. The pharmaceutical company also had many defective products not meeting specifications and was analyzing how to reduce these using quality tools.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 8

    APPLICATIONS

    OF NEW
    MANAGEMENT
    TOOLS
    NEW  MANAGEMENT  TOOLS
    New management planning tools are defined as the methods for achieving expected outcomes that
    previously have not been used.

    In 1976, the Union of Japanese Scientists and Engineers (JUSE) saw the need for tools to promote
    innovation, communicate information, and successfully plan major projects. A team researched and
    developed these seven new quality control tools, often called the seven management and planning
    tools, or simply the seven management tools.

    The seven management and planning tools have their roots in operations research work done after
    World War II and the Japanese total quality control (TQC) research.
    MANAGEMENT TOOLS: -
    Affinity Diagram[KJ method]

    Interrelationship diagram

    Tree disarm

    Matrix data analyze

    Matrix diagram

    Decision tree

    Arrow diagram
    CASE STUDY - 1
    The production unit under study, found in northern Portugal, is
    dedicated to the production of leather components for leather
    goods and is being installed. This company, during installation,
    plans to recruit, train and integrate the human resources needed
    for growth over three years, until stabilization. Since its
    beginning and throughout the study, the company had an average
    monthly enrollment of twelve direct workers (currently has
    about one hundred workers), intending to continue this pace until
    the end of the installation phase. 

    The production system is organized into three functional


    sections: cutting (raw material (leather) is cut giving rise to
    various components); preparation (components undergo various
    operations, including, uniformity and reduction of leather
    thickness, pressing, bonding, molding and painting); and
    assembly (components are assembled to form the end product,
    through sewing operations). 

    The main system inputs are leather and textiles and the main
    outputs are four families of products, each with an average of
    around ten product references. There is, typically, an
    introduction of a new product family quarterly. 
    Hence it was concluded that the most important problem the company is facing is related to the production process
    which must be improved to reduce the high number of nonconforming components.  

    This research shows in a practical application why and how quality tools are used framed on the PDCA cycle as an
    effective support for continuous improvement.  

    Hence the company implemented PDCA cycle due to the company the has a primary problem related to poduction.

    PDCA stands for Plan Do Check and Act.

    So the company should plan first what to do to solve the problem related to production.

    Then the company should implement that plan.

    After implementation of that plan they need to check weather the problem has been solved or not.

    Hence if that plan got succeded then the actions referred in the Do step were standardized to maintain its results
    over time. Training was also provided to operators, mainly to explain the motives that supported the changes and
    to share best practices.
    Before implementing  PDCA cycle the company was having a problem in production department.

    After implementation of the PDCA cycle the company had solved the problem related to production
    department.

    The methodology presented in detail can contribute for companies to start using quality tools efficiently.
    CASE STUDY - 2
     The research has been conducted at PT. Zenith Pharmaceuticals which is located in Semarang,
    Central Java Province, Indonesia. It is a company which engages in the field of pharmacy. It
    produces a variety of drugs, such as capsules, pills, and syrups.
     produces a variety of drugs, such as capsules, pills, and syrups. Currently, the company faces a
    problem on the production floor, i.e., a large number of products that are not in accordance
    with customer specifications. There are many types of defective products, such as
    inappropriate dimensions, cracked, damaged packaging and so forth. Within a day, the
    company is able to produce 21,725 to 61,949 Triocid strips.
    The following company is a pharmaceuticals company which produces a variety of drugs such as
    capsules, pills, syrups.

    Currently the company facing a problem on production floor that is large number of products
    that are not in accordance with customer specifications.
    There are many types of defective products such as inappropriate  dimensions, cracked,
    damage packing and so forth.

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