Nature of Organization Culture

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Nature Of Organization Culture

Done by -
K. Sanjay
Organizational Culture
• A pattern of basic assumptions - invented,
discovered, or developed by a given group as
it learns to cope with its problems of external
adaptation and internal integration - that has
worked well enough to be considered valid
and, therefore, to be taught to new members
as the correct way to perceive, think, and feel
in relation to those problems
The Nature of Organizational Culture
• Organizational culture: Shared values, opinions and
beliefs and sense-making mechanisms enabling
members to understand their roles and norms of
the organization, including:
– Observed behavioral regularities, typified by
common language, terminology, rituals.
– Norms, reflected by things such as amount
of work to do, how to do it, and degree of
cooperation between management and employees.
– Dominant values organization advocates and
expects participants to share (e.g., low absenteeism,
high efficiency)
– Philosophy set forth regarding how to treat
employees and customers
– Rules dictating do’s and don’ts of employee
behavior pertaining to productivity and intergroup
cooperation.
– Organizational climate as reflected by way
participants interact with each other, treat customers,
and feel about how treated by senior level
management.
Four Cultural Type

* Family
* Eiffel Tower
* Incubator
* Guided Missile
1. Family Culture
• Strong emphasis on hierarchy and orientation to
persons
• Power oriented
• Leader regarded as caring parent
– Management takes care of employees, ensures
they’re treated well, and have continued employment
• Either catalyze and multiply energies, trust and
loyalties of personnel or end up supporting leader who
is ineffective and drains energy and loyalties
2. Eiffel Tower
• Strong emphasis on hierarchy and orientation to
task.
• Jobs well defined; coordination from top.
• Culture narrow at top; broad at base.
• Relationships are specific, status stays with job.
• Transactional, task-oriented relationships.
• Few off-the-job relationships between manager and
employee.
• Formal hierarchy is impersonal and efficient.
3. Guided Missile
• Stronger emphasis on equality vs equity in
workplace. “All jobs/tasks are important.”
– Interdependent task-driven
organizational culture.
• Culture oriented to work and the mission. It is the
goal that matters.
• Work undertaken by teams or project groups .
• All team members equal .
• Treat each other with respect.
4. Incubator Culture
• Strong emphasis on equity and personal
orientation.
• Organization as incubator for self-expression
and self-fulfillment.
• Little formal structure.
• Participants confirm, criticize, develop, find
resources for, or help complete development
of innovative product or service.
Levels of Organizational Culture
• Artifacts
• Espoused Values
• Actual Values
• Basic Underlying Assumption
Thank You

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