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Facilitation Skills For Division Training CGP

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FACILITATION SKILLS

ANDREW MAR C. SALBURO


SR. EPS- DIVISION OF OLONGAPO CITY
Have you tried it?

PARTICIPANTS’
PROFILE
Objectives:

Y-OU (Assess one’s strengths and


areas for improvement as a facilitator)
F-ACILITATOR (Identify the
facilitation skills needed)
D-O (Demonstrate one’s facilitation
skills based on the situations given.)
DEPARTMENT OF EDUCATION
• Why am I here?
I. MAIN ACTIVITY

HUMAN
MIRROR
Procedure:
1. Find a partner you are
comfortable with.
2. Assign who will be Person A and Person B.
3. Person A will do as many actions that will
be mirrored by Person B. It will be done in
10 seconds.
4. After 10 seconds of mirroring, a question
will be asked. This time, Person B will do
the action that will be imitated by Person A.
This will also be done 10 seconds, a
question will be asked.
II. ANALYSIS

1. Based from the sharing


you had awhile ago, what
is facilitating?

2. Based on the strengths shared, what do you


think are the skills needed in facilitating?

3. Based on the areas for improvement shared,


what must be avoided when facilitating?
III. ABSTRACTION
BASIC KSAs REQUIRED OF A FACILITATOR

KNOWLEDGE
 Subject Matter
 Organization
 Adult learning
process
 Instructional
Methods

DEPARTMENT OF EDUCATION
TRAINING METHODS

Role Play Case Study

Games Workshop

Cooperative
Simulations Learning Structures

Lecturette
Group
Discussion
DEPARTMENT OF EDUCATION
BASIC KSAs REQUIRED OF A FACILITATOR

SKILLS
 Interpersonal
Communication skills
 Verbal Skills
- Active listening
- Questioning
- Providing feedback
DEPARTMENT OF EDUCATION
WHAT IS REQUIRED OF A FACILITATOR?

SKILLS
 Platform skills
(Body movement,
gesture, eye contact)
 Organization skills
 Technology skills
DEPARTMENT OF EDUCATION
WHAT IS REQUIRED OF A FACILITATOR?

SKILLS
 Platform skills
(Body movement,
gesture, eye contact)
 Organization skills
 Technology skills
DEPARTMENT OF EDUCATION
WHAT IS REQUIRED OF A FACILITATOR?

ATTITUDE
 Commitment to the
organization
 Commitment to
helping others
 High level of self-
worth

DEPARTMENT OF EDUCATION
ROLES OF A FACILITATOR

Initiator Clarifier
ROLES OF A
FACILITATO
R

Summa-
rizer Evaluator

DEPARTMENT OF EDUCATION
SKILLS OF A FACILITATOR

Observing

Questioning

Listening

Attending

DEPARTMENT OF EDUCATION
SKILLS OF A FACILITATOR

Integrating

Oral Communication

Technical Skills

DEPARTMENT OF EDUCATION
OBSERVING
QUESTIONING SKILLS
SKILLS

• Notes participants’ level of


involvement in all activities
• Monitors the energy level of
the participants during
sessions
• Senses the needs of the
participants that may affect
the learning process
QUESTIONING SKILLS
QUESTIONING SKILLS

• Formulates questions in a
simple manner
•  Asks questions that are clear
and focused
•  Formulates follow-up
questions to clarify participants’
responses  
QUESTIONING SKILLS

• Asks questions that involve Higher


Order Thinking Skills (HOTS) 
• Acknowledges participants’ responses
QUESTIONING SKILLS

• Solicits, accepts and


acts on feedback from
participants 
• Processes responses
with probing questions
to elicit the desired
outcome
LISTENING SKILLS

• Listens and understands


the meaning of what had
been said

• Responds positively to
participants’ insights
LISTENING SKILLS

• Clarifies and checks


understanding of what
was heard

• Reacts to the ideas not


to the person
ATTENDING SKILLS

• Creates the proper


environment based
on adult learning
principles

• Directs and redirects


the participants to
the learning tasks
ATTENDING SKILLS

• Manages the learning


atmosphere throughout
the sessions

• Acknowledges greetings
and responses of the
participants
INTEGRATING SKILLS

• Highlights important results of the


activity that lead to the attainment of
the objectives of the session

• Deepens and broadens


participants’ outlook on
the significance of the
outputs
ORAL COMMUNICATION SKILLS

•  Expresses ideas with


clarity, logic and in
grammatically correct
sentences
• Speaks with a well-
modulated voice
• Delivers ideas with
confidence and sincerity
TECHNICAL SKILLS

• Employs appropriate and


updated aids

• Makes training aids that


are simple and clear
TECHNICAL SKILLS

• Uses training aids that


are attractive and
interesting
• Utilizes training aids
that are socially and
culturally responsive,
and gender-fair
POWERPOINT PRESENTATION

• Present one idea or concept per


slide.
• Print in large letters.
• Limit to six or seven lines
with six to eight words per line.
• Use color for effect.

DEPARTMENT OF EDUCATION
Going back to the skills....

• Oh (Observing)
• Quickly (Questioning)
• Leave (Listening)
• An (Attending)
• Incredibly (Integrating)
• Overwhelming (Oral Comm)
• Talk/Topic/Training (Technical)

DEPARTMENT OF EDUCATION
VALUABLE TIPS

• Check the room


and materials
ahead of time.
• Start promptly.
• Remember the
first 5 minutes set
the tone.
DEPARTMENT OF EDUCATION
VALUABLE TIPS
• Greet people as they
enter.
• Speak confidently
and with respect.
• Look for a friendly
face.
• Make sure that your
appearance is
appropriate (dress code).
DEPARTMENT OF EDUCATION
VALUABLE TIPS
• Become aware of
distracting
mannerisms.
• Don’t make
excuses.
• Use a pointer
appropriately.
DEPARTMENT OF EDUCATION
VALUABLE TIPS

• Be willing to change
your approach or
material to meet the
needs of
participants.

• Affirm participants’
responses.

DEPARTMENT OF EDUCATION
VALUABLE TIPS
• Establish & maintain
rapport with
participants

• Create a non-
threatening
atmosphere
(i.e. make participants feel
at ease)

DEPARTMENT OF EDUCATION
VALUABLE TIPS
• Open and close the
session with impact

• Establish
consistency/congruency
between content and feeling

• Express self in a persuasive


manner
DEPARTMENT OF EDUCATION
SOME HELPFUL TIPS TO REDUCE ANXIETY

 Organize
 Visualize
 Breathe
 Focus on relaxing
 Release tension
 Practice, practice
and practice
IV. APPLICATION
KARIRIN ANG PAG-FACILITATE!

Let’s Simulate!
DEPARTMENT OF EDUCATION
It’s YOUR
time to
SHINE!
Situation 1

There are participants who


are always asking questions
that are not covered in the
discussion and seem
debating the facilitator.

DEPARTMENT OF EDUCATION
Situation 2

A participant gives a
very long answer and is
already sharing the
story of his life that is
out of the topic.
DEPARTMENT OF EDUCATION
Situation 3

Some participants
have higher positions
than you and are
monopolizing the
discussion.
DEPARTMENT OF EDUCATION
Situation 4

There are silent


participants; non-
participative with
the discussion and
activities.
DEPARTMENT OF EDUCATION
Situation 5

You don’t know


the answer to a
participant’s
question.
DEPARTMENT OF EDUCATION
Mantra for Facilitators
(3 Ps)
P–arty
SYNTHESIS

Facilitation is not
about the
facilitator.
It is about how
we influence
others to learn!
Facilitating is like
mountain climbing.
The more you are into
it, the more you realize
that there is still a
room for improvement.
 Why am I here?
ANDREW MAR C. SALBURO
Sr. EPS, Division of Olongapo City
[email protected]
0999 888 0685

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