4ms of Operations Management

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4MS OF

OPERATIONS
MANAGEMENT
By:
Alexander N. Alano
Benedict S. Necesito Jessie S. Nazareno
Adonis M. De Guzman Clarizza Mae D. Ramos
Why the 4Ms Work
 We understand that complexity can sometimes be used to create the illusion
of greater depth or value, but it is often the simplest of tools which aid us on
our journey to make every associate a confident problem solver within their
organization. We can apply these methods to address the issues they face as
the front line of operations.
 The 4Ms are important for an organization because they help in identifying
deficiencies and correcting them via preventive and restoration.
The 4M’s
 The conventional 4M’s have occasionally been supplemented throughout time by extra M’s. In order to
illustrate the tool's progress or improvement, to direct more industry-specific thinking, or simply to make
it more sophisticated as part of rebranding. The Big 4 remain the same, though:

1.huMan (Skill, Technology, Organization, Resources)


2.Machine (Equipment)
3.Method (Process, Schedule, Procedure)
4.Material (Information, Raw Materials, Consumables, Quality)
1. huMan (Skill, Technology, Organization, Resources)
Every person in the business should possess this:

 Communication Skills
Every business owner has to be able to communicate effectively. A
businessperson ought to be fluent in several languages. While it is not
required, it unquestionably provides them a big advantage when
representing their company anywhere in the globe.
 Confidence
Confidence is the most uphold the standards for any businessperson.
Even in the worst business situations, you must maintain your
confidence. Business may be quite unpredictable, and some ideas might
not be successful. You cannot, however, let yourself down and continue to
worry about it.
 Negotiation Skills
Experience is a key component in developing negotiation skills. In business, it is
crucial. The mechanism through which individuals resolve their conflicts is via
negotiation. Each commercial scenario may be successfully handled by skilled
negotiators. A win-win scenario is always wanted in business.
 Technical Skills
Every company person should be knowledgeable with the newest technological
advancements in their field since they are always evolving. Use social media and
websites to your full advantage to stay informed about the latest goods and services
that are popular in your sector.
 Management Skills
Running a business is not an easy task. Experience is the best teacher of
management abilities. You should be able to work quickly and effectively with your
team. You should assign tasks to your employees.
2. Machine(Equipment)
 A machine is a mechanical device that carries out a certain operation by applying
forces and controlling movement using electricity or another sort of power.
 According to experts, machine learning enables organizations to carry out
operations on a size and scope that were before impractical. As a consequence, it
accelerates the workflow, lowers mistake rates, and boosts accuracy, benefiting
both clients and staff. Moreover, innovation-focused businesses are figuring out
how to use machine learning to not just create new business prospects that can
set them apart from competitors but also to generate efficiency and benefits.
Example:

A computer is a type of electrical equipment used to process data or


information. Data can be stored, retrieved, and processed by it. You may
already be aware of the fact that you can use a computer to surf the
Internet, send emails, type documents, and play games. Also, you may use
it to edit or make presentations, movies, and spreadsheets.
3. Method(Process, Schedule, Procedure)
 A business process, business technique, or business function is a group of
connected, organized actions or tasks carried out by people or machinery in a
certain order to generate a service or product (which furthers a given business
objective) for a specified client or customers. Business processes can be visualized
(modeled) as a flowchart of a sequence of activities with interleaving decision
points or as a process matrix of a sequence of activities with relevance rules based
on data in the process. Business processes can occur at all organizational levels and
may or may not be visible to customers. Improved customer satisfaction and
increased agility for responding to swift market change are two advantages of
employing business processes. Process-oriented businesses remove the constraints
created by structural departments and try to avoid functional silos.
4. Material
(Information, Raw Materials,
Consumables, Quality)
 Material to the Business means material to the business, assets, properties, operations,
results of operations, condition (financial or otherwise) of the Company and its
Subsidiaries, taken as a whole.
 Human resources become redundant without materials. So, any right-thinking and right-
planning organization is aware that before "man" can be utilized in any commercial
activity, the materials required for any business or service must be in place.
 Materials or substances used in the first stages of producing or manufacturing items are
known as raw materials. In commodity markets across the world, raw materials are
commodities that are purchased and sold. Because raw materials are production factors,
businesses trade them on the factor market.
Summary

 The 4Ms are used to identify root causes and


improvement opportunities in safety, focused
improvement, daily management system, planned
maintenance, quality management, and continuous
skills development. They help structure the team's
thinking, engage problem solving capability,
reduce breakdowns, and improve QA Matrix.

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