DTPM2 Close Program Template v1.0
DTPM2 Close Program Template v1.0
DTPM2 Close Program Template v1.0
• The template is pre-populated with the Layout and Lorem Ipsum text *
• Format the template as per standard program formatting including the inclusion of
Customer Logos as agreed and appropriate.
– Consider updating master slides at the start to simplify editing - Microsoft Guide
• “<>” is used as a placeholder for content that should be replaced with the content
from your Program
• An example is included as an appendix for reference
*Placeholder text commonly used to demonstrate the visual form of a document or a typeface without relying on meaningful content.
New SOW
Revised
Original
Timeline
Month YY’ MMM MMM MMM MMM =MMM
Top improvements needed
1. <Content 1 >
2. <Content 2 >
Timeline Summary 3. <Content 3 >
• dd/mm/yy – <deliverable issued >
<CR Process > xx delay Dell Adjustments (no Customer cost)
• dd/mm/yy – <deliverable issued >
<CR agreement
• ~3 week delay 4. <Content 1 >
5. <Content 2 >
Key Events 6. <Content 3 >
• <Month – Month> <Lorem Ipsum>
• <Month – Month> <Lorem Ipsum> Current Status
• <Month – Month> <Lorem Ipsum> 7. <Content 1 >
8. <Content 2 >
Dell Concession summary 9. <Content 3 >
• <Lorem Ipsum DDMMYY – Value <($xx) – <Summary Text >
• <Lorem Ipsum DDMMYY – Value <($xx) – <Summary Text >
• <Lorem Ipsum DDMMYY – Value <($xx) – <Summary Text >
<Workstream or Project>
• Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut
labore et dolore
• Lorem ipsum dolor
• Dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur
sint occaecat cupidatat non proident, sunt in culpa
<Workstream or Project>
• Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et
dolore
• Lorem ipsum dolor
<Workstream or Project>
• Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et
dolore
• Lorem ipsum dolor
• Dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint
occaecat cupidatat non proident, sunt in culpa
SOW included 2 workstreams to be completed in 6 months (original schedule April 2020 - Oct 2020)
1. Data Center Optimization (DCO): discovery of 300 critical WellCare apps (+/- 10%), and development of application migration plan (COMPLETED ON TIME)
2. Re-IP: Re-IP WellCare devices connected to the 300 (+/- 10%) critical WellCare applications (ROLLED OVER TO 2021)
• Overall deliverables:
• Executive overview
• Summary workbook in Excel
• Visualization of Dependencies (Power BI)
• Detailed extracts of normalized data are provided to the migration team:
• Detailed Server configuration report
• Local storage mount point allocations by server
• Databases discovered on servers
• Mapping from Applications to Servers and Application to Application
• Data archives:
• Full set of detected communications, software installed and all discovery data provided will be archived in SQL
Server sqlmondev02 in database “DellReIp”
Application Discovery
List of VM's needed by location & size to Completed 2_Device 42 - Centene - Infrastructure Request - 072220 Servers for Device 42
host Device42. (2 docs)
2_Device 42 - Centene Discovery Environment - 2020-07-22
Dependency Mapping
Application Data Ingestion Plan written in Completed 3_Centene Migration Kickoff Presentation_v7 - Slide 6
Microsoft Power Point format
Infrastructure Data Ingestion Plan written Completed 3_Centene Migration Kickoff Presentation_v7 - Slide 6
in Microsoft Power Point format
Deliver the integrated Excel reporting Completed 4_DTM - Full Application - Server Mapping_20201216_v1
workbook of dependencies
Migration Plan
Move packaging criteria presentation Completed 3_Centene Migration Kickoff Presentation_v7 - Slide 6-7
written in MS Power Point format
Move packaging analysis presentation Completed 3_Centene Migration Kickoff Presentation_v7 - Slide 6-7
written in MS Power Point format
Migration overview presentation written Completed 3_Centene Migration Kickoff Presentation_v7 - Slides 8-17
in MS Power Point format
Migration Runbook Template Completed 5_TEMPLATE - Centene Data Center Runbook 20201216_v6-MASTER
1 Fully executed SOW, project kickoff completed, DT Services resources engaged 13 Jul ‘20
Program Have structured agenda for meetings, especially on the Establish and enforce an agenda the
Governance daily standups accounts for most important topics and
accomodates intake of any critical new
items
Program Frequent communications across teams - i.e. spinning up Foster real-time cross team collaboration to
Governance war rooms share information and avoid emails
Program Execution of Re-IP Wave events each weekend Planning and Execution with broad team
Execution representation
Program Runbook tracking process was highly effective Establish a framework, process, and
Execution tracking tool and assign to coordinator
Program Staffing augmentation to flex to meet customer needs and Proactively plan to augment resources that
Execution deliverables may be required to shore up gaps in
delivery
Program Escalations did not happen early and often enough Identify rules with timing expectations and
Governance communicate broadly to the team with
established escalation paths
Reporting and Reporting and Data Quality did not meet business Define explicit reporting requirements,
Data Quality needs assign ownership, and framework to
establish guardrails to ensure accuracy
Program Re-IP Coordination role not as effective as expected Dedicate a coordinator that stays out of
Execution the detail discussions and meetings and
focuses on change management
Program Pre-Discovery process did not yield expected results Plan to get discovery and analysis
Execution completed proactively
Program Project sponsorship, ownership, and support not as PMO engagement roles and
Governance strong as needed in the beginning responsibilities must be clear and agreed
upon up front with separations of duty