Wira Herlambang

Senior Assistant
Business Operation Group
Progress Report Project – Smart Leader Generation
Content Presentation

5. Result of Key
1. Personal Background Performance Indicator

2. Project Definition 6. PICA

3. Timeline Project 7. Documentation

4. Timeline Project Process

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 Personal
Background

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 Personal Background

1. Personal Background

Name : Wira Herlambang

Employe ID : 20.3896/ID-JKT

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 Personal Background

2. Job Description
Bussines Operation Grop
Indicators Target

Contract
Agreement  Understand the scope of work, term & condition from Contract Agreement

 Analyze the actual process in Ops are followed and seek for difference process
Actual
compared to contract agreement

Billing
 Verified Billing generated from Ops are actual and seek for difference process
compared to contract agreement

 Make project improvement and suggestion based on result finding

Improvement  Execute the project initiatives and RPT Implementation
 Discuss & Report progress/ results on daily to Area Manager/ General Manager

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 Personal Background

3. Key Performance Indicator (KPI) OF Talent Management

Accuracy Challenge Leadership

Important Point Important Point Important Point

 Correct Ops Billing, no leakage  Understand the logic of operations  Adopt the good leadership style

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4. Placement Location

HLM - Jakarta
• Fedrigoni Indonesia
• Brother International
• Sysmex Indonesia
• Estee Lauder

PDU - Bekasi
• Anixter Indonesia
• Kowa Emori
• Nike Indonesia
• MAP Group ( Mf )

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4. Placement Location

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 Personal Background

5. Superior & Responsibility

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 Project

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 1. Project Definition
Project Background Business Canvas
Key Partners Key Activities Value Proposition Customers Relationship Customer Segment
Operational management is needed to
enhance Efficiency and maximize • General Manager • Read and • Build personal knowledge • KPI Achivement • Legal Team
Provit. It refers to the management of • Cluster Manager understand contract to know the basic • COC Team
functions that a business needs to run • Warehouse Manager agreements fundamentals of DSV • BST Team
effectively day-to-day, inculding • Analysis of Business and its Customers
Understand the scope of work Agreement contracts
with actual business • From the results of
operational refer to term & condition
processes
Key Resources learning that produce Chanels
from Contract Agreement and findings, then become
Accurately Actual Billing data. problem solving and make
• Contract Agreement • Teams
• Data System improvement to solve it. • Outlook
• SOP & WI • Whatsapp

Cost Structure Revenue Streams

• Handling Rate ( In, Out, Storage ) • Warehousing Business

• VAS • Transport Business
• Additional Hooks

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2. Goals of Project

Challenged to : Goals Project

Description
• Can understand the contents of the
A
 To build strong agreement and its rights and obligations

knowledge leader who Understand and verify Ops • Understand actual processes in line
activity from Contract operations with contractual agreements
understand the process
agreement, Actual Process until • Understand the basis of billing, Uom
in multi type of operation Billing generate handling of billing, Terms and conditions
and have own leadership of Billing & Formula to draft accrual
billing
style by working closely
with all cluster manager.
B
• Understanding how an the RPT tool
Support Site for RPT works
Implementation, and use the
• Promotion rules the Job clocking
data for analyze Employee Process
data, Overtime, and others
• Assist in implementation the RPT
related Ops activity. Report

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 3. Timeline Project

No Site Custome r/ De partme nt Loc Manage r PIC Status Me i June July

1 Halim Warehouse Brother International Sales Indonesia HALIM Peter Jacobus Wira Done X
2 Halim Warehouse Fedrigoni Indonesian Trading HALIM Peter Jacobus Wira Done X
3 Halim Warehouse Sysmex Indonesia HALIM Peter Jacobus Wira Done X
4 Halim Warehouse ELC Beauty Indonesia HALIM Peter Jacobus Wira Done X
5 PLB Jakarta Ware house PLB Gn Putri JKT Tulus Muchsin Wira Plan X
6 PDU Warehouse Anixter Indonesia PDU Andang Maulana Wira On Progress X
7 PDU Warehouse Kowa Emori Indonesia PDU Purwoko Wira Done X
8 PDU Warehouse Nike Indonesia PDU Tris Dwianto Wira Done X
9 PDU Warehouse Itama Ranoraya TBK PDU Andang Maulana Wira Done X
10 PDU Metrofeed MAA Sport MF PDU Budianto Wira Done X
11 Me dan Ware house Ericcson MES Edianto Wira On Progress X
12 Balikpapan Ware house Ericcson BPN Usman Wira On Progress X

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Metode Penelitian

Metode Penelitian Subjek & Objek Penelitian Pengumpulan Data

Agenda Penentuan Teknik Pengumpulan

Menggunakan metode kualitatif, dengan • Subjek dalam penelitian ini adalah • Observasi
jenis penilitian desktiftif untuk Kinerja karyawan dan faktor-faktor • Wawancara
memaparkan atau menggambarkan yang mempengaruhi kinerjanya
permasalahan di lapangan sehingga • Dokumentasi
• Objek dari Penelitian ini karyawan
diperoleh gambaran secara sistematik • Quesioner / Angket
mengenai faktor-faktor yang
mempengaruhi kinerja karyawan.

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 2. Achievement Target until 3 month
Site Customer/Department Point Analys Target Remark Status Remark Leadership Style
Agreement Understand
Actual Processing Understand
• Different Charghing Handling Out
Close
Billing Understand • Different Handling Storage since September 2022 -
Close
Maret 2023
Halim Warehouse Fedrigoni Indonesian Trading
• Calculation new handling Repacking Close
• Set Up Standart for Repacking process Close
Improvement Yes • Engagement for Renewal Process On Proggres
• Potential for Support Transport by DSV On Proggres
• Problem Solving Billing Hold Close

Agreement Understand Delegative Leadership

A manager assigns an employee with a large workload. The
• Overflow on area office Sysmex
Close manager informs the employee that the due date of the
• Validations Customer entrusted Material
Actual Processing Understand Close entire workload, and the employee can choose when to
• Measurement Phisical Material and validat with master
Close submit individual tasks and work.
data WMS
Transactional Leadership
Halim Warehouse Sysmex Indonesia
• Error formula draft handling storage Temp.Controlled (18- If subordinates show high performance and achieve
Billing Understand Close
targets, they will reward them. If not, they will report their
23C)
performance to HR for follow-up.
• Suggest for potential Charge for comsumable handling Close Servant leadership
Improvement Yes Examples of servant leadership behavior might include
• Chiller Room Project On Proggres
empathetic discussion with employees about their
Agreement Understand performance and future progression, active listening to
Actual Processing Understand discover any hidden problems as well as make staff feel
Halim Warehouse Brother International Sales Indonesia Billing Understand heard, an open attitude to discussion and collaboration

Improvement Yes • Engagement for migration to PDU Site Close

Agreement Understand
Actual Processing Understand
Halim Warehouse BE Internasional Billing Understand
Improvement Yes • Engagement for Renewal On Proggres
Agreement Understand
Actual Processing Understand
Halim Warehouse ELC Beauty Indonesia
Billing Understand
Improvement No.

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 2. Achievement Target until 3 month

Site Customer/Department Point Analys Target Remark Status Remark Leadership Style

Agreement Understand • Error Percentage Increasement handling 2022 to 2023 Close

Actual Processing Understand

PDU Warehouse Anixter Indonesia
Delegative Leadership
• Different Calculated Bill Percentage Increasement
Billing Understand Close A manager assigns an employee with a large workload. The
handling 2022 to 2023
manager informs the employee that the due date of the
Improvement Yes entire workload, and the employee can choose when to
Agreement Understand submit individual tasks and work.
Actual Processing Understand Visionary leadership
Billing Understand is defined by the need for emotional intelligence or EI
PDU Warehouse Kowa Emori Indonesia seorang manager, a compelling vision and the ability to
• Sugest Change method handling storage from SOH take action in ops.
Improvement Yes Close
update to Max week and Average Month Servant leadership
servant leadershipExamples of servant leadership behavior
Agreement Understand might include empathetic discussion with employees about
their performance and future progression, active listening
Actual Processing Understand to discover any hidden problems as well as make staff feel
Itama Ranoraya TBK heard, an open attitude to discussion and collaboration
PDU Warehouse
Billing Understand

Improvement No.

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3. Challange

• Fast learning warehouse agreement and data billing concept any customer
1. Alignment on the potential impact and the value creation from agreement
2. Agreement on the objective, scope, timeline and deliverables of the relevant solutions

• Time management with billing staff, manager or cluster manager

3. Build communication with relevant teams
4. Introduce to relevant teams

• Adopt style leadership Manager

5. Understand managers and their leadership types
6. Customize manager to manager

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 6. PICA (Problem, Identification, Corection & Action)
Key Point
Problem :- Identification Corection - Action Proggres
1. Analyze the origin of the overbilling
Analyse your problems in doing the project
Different Charghing Handling Out ( Fedrigoni )
2. Validation use
of calculation basisformat PICA. And what is your strategy for the
Solve
3. Changing the actual method
continouse the project. 1. Analyze the starting of the Less billing
Different Charging Handling Storage since 2. Validation of calculation basis
Solve
September 2022 - Maret 2023 ( Fedrigoni ) 3. Inform to superior as the Issue Wrong Formula
4. Input the actual storage handling base on Actual Method
1. Analyze actual Storage sysmex
Sysmex Manual data ( Sysmex ) 2. Validation with data manual Solve
3. Adding records of items that are not recorded in manual data
1. Analyze Template and formula draft
Different formula draft handling storage 2. Analyze draft Billing 3 month update
Solve
Temp.Controlled (18-23C) 3. Inform to superior as the Issue Wrong Formula
4. Input the actual storage handling base on Actual Method
1. Analyze Agreement and draft handling
Different Percentage Increasement handling 2. Notice about Increament UMK/ UMR Region
Waiting Proggres feedback from Customer
2022 to 2023 ( Anaixter ) 3. Inform to superior as the Issue Wrong Formula
4. Report and request suprior to follow up with customer about this Issue
1. Analyze Template and formula draft
Change method handling storage from SOH
2. Review the handling Storage Method Solve
update to Max week and Average Month
3. Suggest superior for change method actual

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Documentation

Mondatory form Proposed Improvement Reporting

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 Thankyou
W. Herlambang - 2023