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What is Six Sigma?
it is a set of quality-control techniques and tools that businesses
can use to eliminate defects and improve processes to help boost their profits. • Sigma Levels Sigma Level A value from 1 to 6 that signifies the maximum number of defects per million: 1. 1 Sigma = 690,000 defects/million = 31% accurate 2. 2 Sigma = 308,537 defects/million = 69.1463% accurate 3. 3 Sigma = 66,807 defects/million = 93.3193% accurate 4. 4 Sigma = 6,210 defects/million = 99.3790% accurate 5. 5 Sigma = 233 defects/million = 99.9767% accurate 6. 6 Sigma = 3.4 defects/million = 99.999997% accurate • Goals of 6 Sigma 1. Dramatically lower costs 2. Improve customer satisfaction 3. Shorten time to market - 4. Reduce defects,scarp and re-work 5. Simplify operations 6. Improve competitive position • The Principles of 6 Sigma 1. Focus on the customer 2. Continuous process improvement 3. Leading by example 4. Company wide implementation - 5. Business strategy integration - 6. Decision making using statistical analysis • Six Sigma Key Concepts • At its core, Six Sigma revolves around a few key concepts.
• Critical to Quality: Attributes most important to the customer
• Defect: Failing to deliver what the customer wants • Process Capability: What your process can deliver • Variation: What the customer sees and feels • Stable Operations: Ensuring consistent, predictable processes to improve what the customer sees and feels • Design for Six Sigma (DFSS): Designing to meet customer needs and process capability • Six Sigma Methodology • Six Sigma has two key methodologies: • 1-DMAIC is used to improve an existing business process in a project. • 1- Define: Define the system, process flow mapping, requirements of the customer , flowcharts and the project goals, specifically. • 2-Measure: defect metrics, data collection, sampling • 3-Analyze : Fishbone diagrams, failure analysis, root cause analysis • 4-Improve: modeling, tolerance control, defect control, design changes • 5-Control: SPC control charts, performance management • 2-DMADV : is used to create new product designs or process designs in such a way a more predictable, mature and defect free performance. • 1-Define: formally define design activity objectives aligned with customer requirements and the organization's strategy. • 2-Measure: Identification of CTQs (critical for quality), product capabilities, production process capacity, and risk assessment. • 3-Analyze: Develop design alternatives, create a high-level design and assess design capability to select the best design. • 4-Design: Detailed design development, design improvement and planning for design verification. This stage may require simulation. • 5-Verify: Verify design and trial run for setup, implementation of production process and delivery to process owners. • Implementation roles • Six Sigma defines the key roles for its successful implementation 1- Executive leadership:including the CEO and members of top management. They are responsible for setting a vision for the implementation of Six Sigma. 2- Champions: take responsibility for implementing Six Sigma across the organization in an integrated way 3- Master Black Belts: These are the people who conduct Six Sigma Training and have work experience 4- Black Belts, Black Belts: They are the people who directly participate in the implementation of Six sigma projects. they always work on the project 5- Green Belts: are the employees who take up Six Sigma implementation along with their other job responsibilities, operating under the guidance of Black Belts.