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    The Art of The Offer CXM - Adapated Lead in

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    zep0

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    The Art of The Offer CXM - Adapated Lead in

    Uploaded by

    zep0
    2 views14 pages

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    The art of the offer cxm - adapated lead in

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    2 views14 pages

    The Art of The Offer CXM - Adapated Lead in

    Uploaded by

    zep0

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 14

    Look at these phrases

    2 phrases are different from the rest.


    Which 2 phrases are different and why?
    Thank you

    Yes, please

    What do you want?

    You’ve been a great help

    How can I help you?

    Is there anything else I can do for you?

    Give me some money

    Yes, of course I can do that

    That’s not a problem at all!


    Lesson today: The art of the offer
    (Buying and selling)

    Lesson aims: Making polite requests and


    offers
    Discuss
    Listening
    book a vacation
    where to get off/asking directions
    Of course not!

    Do you mind if I borrow your pen? – Of course not (polite)

    Excuse me, could I get past please? – Of course not (impolite)


    Could you... + verb
    Would you... + verb
    Would you mind...+verb-ing

    Conditional: We use “if” when we’re doing the action.

    Do you mind if I borrow some money?

    Would you mind if you …


    You can only
    use this for the
    first 2 minutes.
    EXTRA Roleplay

    Customer: Choose a place and ask the travel


    agent POLITELY for help on booking your trip.

    Travel Agent: Help the customer. Ask them their dates and place.
    Reflection
    Talk with your partner group

    What was the topic about today?


    Was there anything difficult about this lesson?
    What phrases or vocabulary did you learn?
    When is it useful to use this vocabulary?
    Can you ask your partner for something in a
    polite way?

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