Requirements engineering The process of establishing the services that the customer requires from a system and the constraints under which it operates and is developed The requirements themselves are the descriptions of the system services and constraints that are generated during the requirements engineering process
What is a requirement? It may range from a high-level abstract statement of a service or of a system constraint to a detailed mathematical functional specification This is inevitable as requirements may serve a dual function • May be the basis for a bid for a contract - therefore must be open to interpretation • May be the basis for the contract itself - therefore must be defined in detail • Both these statements may be called requirements
Functional and non-functional requirements Functional requirements • Statements of services the system should provide, how the system should react to particular inputs and how the system should behave in particular situations. Non-functional requirements • constraints on the services or functions offered by the system such as timing constraints, constraints on the development process, standards, etc. Domain requirements • Requirements that come from the application domain of the system and that reflect characteristics of that domain
Functional requirements Describe functionality or system services Depend on the type of software, expected users and the type of system where the software is used Functional user requirements may be high-level statements of what the system should do but functional system requirements should describe the system services in detail
Examples of functional requirements The user shall be able to search either all of the initial set of databases or select a subset from it. The system shall provide appropriate viewers for the user to read documents in the document store. Every order shall be allocated a unique identifier (ORDER_ID) which the user shall be able to copy to the account’s permanent storage area.
Non-functional requirements Define system properties and constraints e.g. reliability, response time and storage requirements. Constraints are I/O device capability, system representations, etc. Process requirements may also be specified mandating a particular CASE system, programming language or development method Non-functional requirements may be more critical than functional requirements. If these are not met, the system is useless
Non-functional classifications Product requirements • Requirements which specify that the delivered product must behave in a particular way e.g. execution speed, reliability, etc. Organisational requirements • Requirements which are a consequence of organisational policies and procedures e.g. process standards used, implementation requirements, etc. External requirements • Requirements which arise from factors which are external to the system and its development process e.g. interoperability requirements, legislative requirements, etc.
Non-functional requirements examples Product requirement • 4.C.8 It shall be possible for all necessary communication between the APSE and the user to be expressed in the standard Ada character set Organisational requirement • 9.3.2 The system development process and deliverable documents shall conform to the process and deliverables defined in XYZCo-SP-STAN-95 External requirement • 7.6.5 The system shall not disclose any personal information about customers apart from their name and reference number to the operators of the system
Goals and requirements Non-functional requirements may be very difficult to state precisely and imprecise requirements may be difficult to verify. Goal • A general intention of the user such as ease of use Verifiable non-functional requirement • A statement using some measure that can be objectively tested Goals are helpful to developers as they convey the intentions of the system users
Examples A system goal • The system should be easy to use by experienced controllers and should be organised in such a way that user errors are minimised. A verifiable non-functional requirement • Experienced controllers shall be able to use all the system functions after a total of two hours training. After this training, the average number of errors made by experienced users shall not exceed two per day.
Library system domain requirements There shall be a standard user interface to all databases which shall be based on the Z39.50 standard. Because of copyright restrictions, some documents must be deleted immediately on arrival. Depending on the user’s requirements, these documents will either be printed locally on the system server for manually forwarding to the user or routed to a network printer.
Guidelines for writing requirements Invent a standard format and use it for all requirements Use language in a consistent way. Use shall for mandatory requirements, should for desirable requirements Use text highlighting to identify key parts of the requirement Avoid the use of computer jargon
IEEE requirements standard Introduction General description Specific requirements Appendices Index This is a generic structure that must be instantiated for specific systems
Requirements document structure Introduction Glossary User requirements definition System architecture System requirements specification System models System evolution Appendices Index
Key points Requirements set out what the system should do and define constraints on its operation and implementation Functional requirements set out services the system should provide Non-functional requirements constrain the system being developed or the development process User requirements are high-level statements of what the system should do
Key points User requirements should be written in natural language, tables and diagrams System requirements are intended to communicate the functions that the system should provide System requirements may be written in structured natural language, a PDL or in a formal language A software requirements document is an agreed statement of the system requirements