Homework

check-up
 Compare Samsung & Apple’s smartphone
products
You can apply some of the following criteria to your presentation:

● User experience
● Industrial design and product durability
Homework ● Product performance
● Supply chain integration
check-up ● Native services and app ecosystem
● Product integration
● Developer ecosystem
● End-user support infrastructure
● Platform openness and transparency
● Platform privacy and security
Warm-up
 Watch the video about delivery service comparison
among 3 principle companies in the US: Amazon, UPS
and FedEx
● How do delivery men
(or “shippers”) ship
Warm-up parcels to customers?
● Think about delivery
services in Vietnam.
Have your goods ever
been handled like the
way in the video?

Handle (v): to deal with a situation, a person, an area of work

or a strong emotion
Comparing services
Lesson 2: Business services
Vocabulary
&
structures
 Word
No. Words Phonetics Meaning/Example
form

to advise someone to do something, tell sb

1 recommend /ˌrekəˈmend/ v something is good or useful
Word 2 facilities /fəˈsɪlətiz/ n [plural] buildings, services, equipment, etc. that

Power
are provided for a particular purpose

3 leaflet /ˈliːflət/ n a piece of paper that gives you information or

advertises something

a person who takes part in or becomes involved

4 participant /pɑːrˈtɪsɪpənt/ n in a particular activity
 Word
No. Words Phonetics Meaning/Example
form

5 extremely /ɪkˈstriːmli/ adv to a very high degree

Word 6 budget /ˈbʌdʒɪt/ n

the amount of money you have that is

Power available to spend

7 probably /ˈprɑːbəbli/ adv maybe

8 performance /pəˈfɔːməns/ n the act of doing something, such as your job

 Vocab check-up

Do you understand these sentences?

1. The project was turned over on time

and on budget

2. They went over budget

• on/within budget (adv) = without much

Budget (n) money to spend
/ˈbʌdʒɪt/
• over budget (adv) = spent too much money
 Vocab check-up

Translate this sentence into English:

= the act or Doanh số là một trong nhưng thước đo hiệu
process of suất trong công việc
performing a
🡺 Sales figure is one of the performance
task, an indicators in your work
action
performance indicators (n phrase)
performance (n)
/pərˈfɔːrməns/ = things that show how well or badly
something is working
 Vocab check-up

Make a sentence with this word

They provide facilities management

Facilities (n)
services to corporations, hospitals and
/fəˈsɪlətiz/
universities
Vocab check-up

Can you replace the bold word with

another with the same meaning?
Pick up a free leaflet from your local
post office

Leaflet (n)
/ˈliːflət/

= booklet = pamphlet (n)

 Vocab check-up

= to a very Make a sentence with this word

great degree

extremely (adv) Their new tablet is

/ɪkˈstriːmli/ selling extremely well
 Vocab check-up

Choose the correct answer:

He has been an active participant ___
the discussion
a. on
b. at
c. in

Participant (n)
(be) participant in (something) (adj)
/pɑːrˈtɪsɪpənt/
Vocab check-up

Make a sentence with this word

Probably (adv)
/ˈprɒbəbli/

The two cases are most

probably connected
 Vocab check-up
What are the differences of
these sentences?
• I recommend the book to all
my students
• This book is recommended for
high school students
• I recommend the book as a
reference material

recommend (sb/sth) to (sb)

Recommend (v)
recommend (sb/sth) for (sb/sth)
/ˌrekəˈmend/
recommend (sb/sth) as (sth)
 Collocation check-up

Fill in the blank with an appropriate collocation

you learned

participa
1. He has been an active _____________ in the discussion.
nt
2. She was recommended _____ the post by a colleague.
for
3. The work was finished on time and ______________
on/within
budget. (= did not cost more money than was
planned) ove
r
4. They went _____ budget (= spent too much money).
Language
focus
 Grammar
Modifying adverbs

We can use modifying We can use modifying adverbs

adverbs to make an to show a big difference
adjective 'stronger': between two things:
very muc
The Clifton big Cybernet is faster than
extreme h
Hotel is Webspeed.
Language ly
NHFC is a good airline. but it is
a
lot
muc more convenient
focus really expensive. Centreban
h than Suburban
Note: Really is more informal k is
a Bank.
than very. lot
We can also use modifying We can use modifying adverbs
adverbs to make an adjective to show a small difference
'weaker': between two things:
PareelSpeed quit Western Rail is a bit cheaper than
is fast
e TrainWest.
fairl Southern Line is a bit more
 Grammar

Read this magazine article about an Internet provider and

choose the correct modifying adverbs.

Webspeed have recently launched their new improved

Language Internet service. I tried it for a week, and l was (1) very /
focus much impressed - it is (2) quite / a lot better than before.

The homepage is (3) extremely / much clearer now, and it

contains some (4) really / much interesting articles. The

connection is still (5) fairly / a bit slower than Cybernet, but

it is (6) very / much more reliable than it was before — it can

Exercise
&
Practice
 Listening practice 1

Ben is talking to his colleague Judy about which

delivery service to use - Delivery Force or Royal
Star. Listen and lick (V) the boxes in the table.
Exercise
Delivery Royal
& Force
Practice Star
✔
cheaper
✔
safer
✔
Ben's
choice
 Listening practice 2

Listen again and complete Judy's sentences.

very
1. Delivery Force are____________good.
reall
Exercise y
2. Royal Star are____________expensive!
& much
3. Delivery Force are____________cheaper.
Practice
Which sentences above can these words go into?

extremely a bit
fairly a lot quite
1,2 3 1,2 3 1,2
 Speaking practice 1

Exercise
& 5 - 15 euros Top quality 24 hours
2 - 10 euros Budget 24 - 48 hours
Practice
 Speaking practice 2

Exercise
&
Practice
 Wrap-up
&
Homework
 WRAP-UP

Review words and structures

Homework: Reading Task
Reading