3. DEFINITION
• What you do with your voice and the way you say your words
is called paralanguage. There are 10 kinds of paralanguage.
4. KINDS OF PARALANGUAGE
PITCH How high or low you speak
VOLUME How loudly or softly you speak
TONE How harshly or gently you speak
ARTICULATION How clearly you pronounce your words
SPEED How fast or slowly you speak
STRESS PATTERNS Which words you make important
VOCAL QUALTIY What makes you sound like you
RHYTHM How smooth or jerky you speak
ROAD BLOCKS Unneeded words, phrases, or sounds you add
PAUSES Breaks you take between words or phrases
BODY LANGUAGE Using your body as you talk
FACIAL EXPRESSION Using your face as you talk
5. WHAT IS NONVERBAL COMMUNICATION?
• Nonverbal Communication = Communication without words
• Nonverbal communication is a process of communication through
sending and receiving wordless messages.
6. FORM OF NONVERBAL COMMUNICATION
• Eye Contact
• Facial Expressions
• Posture
• Haptics (Touch)
• Gestures
• Personal Space
• Proxemics (Distance)
• Appearance
• Artifacts (Belongings)
• Voice
7. WHAT IS VERBAL COMMUNICATION?
• Verbal communication is the use of sounds and words to express
yourself, especially in contrast to using gestures or mannerisms. Verbal
communication consists of speaking, listening, writing and reading.
9. ADVANTAGES OF VERBAL COMMUNICATION
• More personal and informal/formal.
• Makes immediate impact.
• Provides opportunity for interaction and
feedback.
• Helps us correct our messages
according to the feedback and non-
verbal cues from the listener
• It is very fast and non-expensive.
10. DISADVANTAGES OF VERBAL COMMUNICATION
• A word once uttered can’t be taken back.
• Impact may be short lived.
• It can be forgotten easily.
• There is no legal evidence of oral communication.
11. DIFFERENCE BETWEEN NONVERBAL, VERBAL
AND PARA LANGUAGE
• Tone of voice, volume, and pitch are all ways to effectively communicate
verbally. Nonverbal communication includes gestures, facial expressions,
body movement, timing, touch, and anything else done without
speaking. People seem to notice nonverbal communication more than
verbal. Paralanguage refers to non-lexical components of speech such
as pitch, tone, intonation, volume, pauses, etc.