Hospitality -frankfinn

NAME : Swathi.S.Rompicherla
BATCH NO : 06
CENTER NAME : Thane
SUBJECT : hospitality
YEAR : 2015 - 2016

HISTORY
 The Oberoi Group, founded in 1934, owns and/or operates about 29
hotels and 3 cruise liners in five countries.
 Oberoi Hotels & Resorts is synonymous the world over with providing
the right blend of service, luxury and quiet efficiency. Internationally
acclaimed for all-round excellence and unparalleled levels of service,
Oberoi hotels and resorts have received innumerable awards
 The Oberoi Group has been acknowledged as one of the best hotel
groups in the world.
 Oberoi group also manages hotels under the Trident(five star hotels
owned and managed by oberoi) brand, in India and Saudi Arabia.

FOUNDER OF OBEROI GROUP
Rai Bahadur Mohan Singh Oberoi

 M S Oberoi was born in a Punjabi Sikh family in Bhaun, a minor village of
Jhelum District British India. When he was six months old, his father,
a contractor in Peshawar, died, leaving his mother with few resources.
 In 1922, started his hotel career with a low-paid of INR 50 as a billing
clerk position at Shimla's The Cecil.
 He was working there as a bellboy within two years he assisted the
Cecil's manager, Mr. Clarke, in purchasing The Carlton Hotel (renamed
Clarkes) in Shimla, and ten years later, in 1934, upon Clarke's
retirement, he gathered all the family resources to purchase the hotel.
 As India became independent, M. S. Oberoi built additional hotels,
while expanding his base holdings. In 1948, he established East India
Hotels, now known as EIH Ltd., whose first acquisition was the Oberoi
Grand Hotel in Calcutta.
 In April 1955 he was elected President of the Federation of Hotel
and Restaurant Associations of India, and in 1960 was named
President of Honor of the Federation for life. In 1965, in partnership
with international hotel chains, he opened the Oberoi
Intercontinental in Delhi, India's first modern five-star, world-class
hotel.

Some of oberoi group of hotels across world
INDIA
• The Oberoi Amar Vilas, Agra
• The Oberoi, Bengaluru
• The Oberoi, Gurgaon
• Wildflower Hall, Shimla in the Himalayas
• The Oberoi Udaivilas, Udaipur
MAURITIUS
The Oberoi, Mauritius
SAUDI ARABIA
The Oberoi, Madina
EGYPT
The Oberoi, Sahl Hasheesh
LIST OF OBEROI GROUP OF HOTELS

INDONESIA
The Oberoi, Bali
The Oberoi, Lombok
DUBAI
The Oberoi, Dubai
They also have three cruise lines
• Oberoi vrinda luxury house boat , backwaters of Kerala
• Oberoi zhara, luxury cruise on Nile , Egypt
• Oberoi phile , river Nile , Egypt

 In the history of Indian hotel industry, the story of
Clarkes really begins in the 1920s when Mr. Ernest
Clarke arrived as Manager of the Cecil, as Clarkes was
known in those days.
 Wanting to take a break from their busy schedule, Mr.
Clarke and his wife decided to hand over the
responsibility of managing Hotel Carlton - now renamed
as Clarkes to Mr.oberoi.
 After continuous hard work for five years, on 14th
August, 1934, Rai Bahadur Mohan Singh Oberoi became
the sole and absolute owner of Hotel Carlton, Shimla.
He subsequently named it after Mr. Ernest Clarke.
 The hotel maintains the highest levels of service and
has all the amenities, facilities and levels of comfort
you would expect from a hotel of this class.
 Clarkes Hotel is just 10 minutes from Shimla Station.
 Clarkes Hotel has been upgraded from the 'Heritage'
category to 'Heritage Grand' category by the Ministry
of Tourism in 2012.

SOME PICTURES OF the Clarkes hotel

 The site where the hotel now stands was first
developed at No. 13 Chowringhee Road as the
private residence of a Colonel Grand in the
early nineteenth century.
 IT was managed by Arathoon Stephen, an
Armenian from Isfahan. When, in 1911, the
theatre burned down, Stephen bought out Mrs.
Monk and, over time, redeveloped the site into
what now makes up the modern hotel. Built in
an extravagant neoclassical style, the hotel
soon became a popular spot amongst the
English population of Calcutta.
 In the 1930s, sometime after the death of
Stephen, a typhoid epidemic in Calcutta
resulted in the death of six people at the
hotel. The drainage system at the hotel was
suspected and it was closed in 1937. The
property was leased by Mohan Singh Oberoi
who reopened the hotel in 1939 and was able to
buy the property outright in 1943.

SOME PICTURES OF the oberoi grand

 It is best remembered as the former residence of Lord
Kitchener of Khartoum, the Commander in Chief of the British
Army, almost as soon as he arrived in Shimla.
 After he left India, the Goldstein family sold Wildflower Hall
to Mrs. Hotz who converted it into a hotel.
 The place became a popular residence for visitors and weekend
resort for the Shimla public.
 Before the formation of the Himachal Pradesh Tourism
Development Corporation in 1972, the Wildflower Hall was
being run as a hotel by the Department of Tourism.
Unfortunately, the building was gutted in a devastating fire in
the year 1993.
 The Oberoi group took over and began construction the year
1995 and a majestic new building was erected among the
sylvan surroundings and sweet smelling pines.

SOME PICTURES OF WILD FLOWER HALL

 Located on the bank of Lake Pichola, The
Oberoi, Udaivilas stands on the 200 year
old hunting grounds of the Maharana of
Mewar.
 Spread over a luxurious fifty acres,
which includes a twenty-acre wildlife
sanctuary with deer and wild boar, The
Oberoi Udaivilas affords spectacular
views across the verdant gardens and
sparkling Lake Pichola.
 Its ranked as world’s no.1 best hotels by
"Travel + Leisure “

UNIQUE EXPERINCE IN UDAIVILLAS
 Enjoy a unique tour of Udaipur
from a private boat on Lake Pichola.
 Experience a journey of wellbeing
with a yoga and meditation session
held in the serene environ of The
Oberoi Udaivilas
 Guests will delight in a private
dinner in our private lakeside
pavilion

 Each of our rooms affords
uninterrupted views of this ancient
monument of love
 The hotel is approached along a
sweeping driveway, verdant with
native trees and lit by flaming
torches. Just inside, a Mughal style
quadrant is ornamented with
cascading fountains and framed by
an arched passageway
 Set 1.3 km from the Taj Mahal,
this upscale, luxe hotel is also 4.2
km from the red sandstone Agra
Fort and 4.7 km from Jama
Masjid mosque.

 Discover how to blend flavors, colors and
make attractive, exciting soft drinks. Our
young guests will have lots of fun learning
how to mix mock tails with our trained
mixologists.
 Guests can enjoy a romantic dinner set with
flowers and candles on the private balcony of
their room in beside the romantic shadow of
the Taj Mahal.
 Little chefs will delight in learning how make
delicious recipes in a fun culinary session with
our talented chefs.
UNIQUE EXPERINCE IN Amar villas

INDIA
The Oberoi Sukh villas Resort & Spa
MOROCCO
The Oberoi, Marrakech
UAE
The Oberoi Beach Resort, Al Zorah
FUTURE PLANS OF OBEROI GROUP

GROUP’S BUSINESS SEGMENTS
EHI PRESS EHI AVIATION MERCURY CAR RENTALS

INTERNATIONAL CHAIN OF HOTELS
Logo of best western
(1993- 2015)

 Best Western International, Inc., operator of the Best Western
Hotels & Resorts brand, operates about 4,100 hotels and motels. The
chain, with its corporate headquarters in Phoenix, Arizona, operates
2,163 hotels in North America.
 In 1964, Best Western took the first step towards global expansion
when Canadian hotel owners joined the system. Best Western then
expanded to Mexico, Australia, and New Zealand in 1976.
 In 2002, Best Western International launched Best Western Premier
in Europe and Asia.
 In 2011, the chain's branding system-wide changed to a three-tiered
system: Best Western, Best Western Plus, and Best Western Premier.
 Since it no longer operates under a single brand, Best Western
concurrently modified its slogan in 2011 from "the world's largest
hotel chain" to "the world's largest hotel family."
INTRODUCTION

 Best Western began in the years following World
War II. At the time, most hotels were either
large urban properties or smaller family owned
roadside hotels.
 In California, a network of independent hotel
operators began making referrals of each other
to travelers. This small and informal network
eventually grew into the modern Best Western
hotel chain founded by M.K. Guertin in 1946.
 Best Western's "Gold Crown" logo was introduced
in 1964 and would continue with a few minor
revisions over the next 32 years until it was
replaced by the blue and yellow logo in 1996.
 In 2015, Best Western introduced a new family
of logos, replacing the core logo and adding
signage for Best Western Plus and Best Western
Premier.
HISTORY

FOUNDER OF best western
M.K. GUERTIN

 M.K. Guertin was born on January 18, 1891 in Liberty, Texas,
northeast of Houston. He worked on the family farm and as an
apprentice in the printing trade.
 He was involved in the creation of the Southern California Auto
Court Association and the California Auto Court Association in
1925. He purchased the Cherry Motor Court in Long Beach in 1933,
and in 1938 purchased the Beach Motel, which would become the
first Best Western property. Over time he built or owned 13 motels
in the California.
 In 1946 he started an association of independently owned hotels to
refer business to each other, which was the beginning of Best
Western
 Members were initially recruited by Guertin who sought varied
hotels from small roadside motor courts to urban hotels as long as
the owners agreed to adhere to the association's high standards of
quality and service. Over time, this referral program grew into Best
Western, the world's largest hotel chain.

LIST OF best western HOTELS
Best western hotels are present all over the world some of places are
 Africa
 Asia
 Canada
 Caribbean
 Central America & South America
 Europe
 Mexico
 Middle East
 Oceania
 United States

BEST WESTERN
BEST WESTERN hotels offer both leisure and
business travelers what matters most - a welcoming
environment, clean and comfortable room, great
service, breakfast and free high speed Internet
access – all for a truly exceptional value.
BEST WESTERN PLUS
From stylish, well-appointed rooms to upgraded
modern amenities, BEST WESTERN PLUS hotels are
thoughtfully designed to meet the needs of both
business and leisure travelers who are looking for
enhanced style and comfort.
Categories of best western

BEST WESTERN PREMIER
Experience Best Western in a whole new
light! Our upscale BEST WESTERN
PREMIER hotels offer refined atmosphere
and style, deluxe features and amenities, and
superior comfort and service – making your
stay truly memorable.
GLō
GLō is an energetic new construction boutique
hotel brand ,focusing on a dramatically iconic
arrival experience, streamlined, contemporary
guestrooms, and stylish, cost-effective materials.

BW Premier Collection
Best Western's BW Premier Collection
consists of carefully selected upscale hotels
that share our commitment to delivering an
exceptional and unique travel experience.
Executive Residency
Executive Residency by Best Western
provides exceptional longer-term
accommodations to satisfy the needs of
one of the fastest growing segments in
the hotel industry today.

BEST WESTERN Baronen Hotel
BEST WESTERN Baronen Hotel is a business hotel located only 12
kilometers from the center of Alesund. To accommodate business
travelers, all guest rooms are equipped with wireless Internet and a
spacious working area. A buffet supper is served weekdays and
complimentary coffee and waffles are served every evening. The city of
Alesund offers a wide range of sites and activities.

 The BEST WESTERN Pine Tree Motel proudly offers a serene, picturesque
landscape while still providing convenient highway access. The friendly staff at this
hotel in Chino are committed to providing the best in customer service and
accommodations at an affordable price.
 Guests staying at this southern California hotel will be minutes away from great
shopping and dining as well as the Yanks Air Museum, the Planes of Fame Air
Museum and the Los Angeles County Fairgrounds.
The BEST WESTERN Pine Tree Motel

 The hotel's ecological standards are as impressive as the surrounding
landscape. BEST WESTERN PREMIER The Haven Ipoh, is among the
first properties in Malaysia to use 100 percent renewable energy, and
all within a sustainable budget. The hotel stands for a better, cleaner
and greener Earth, and will continually strive to conserve water through
the harvesting of rainwater and reduce our carbon footprint by
harnessing renewable energy from the wind and sun.
BEST WESTERN PREMIER The Haven Ipoh

 Besides its stunning natural scenery, the hotel also
features a four-level swimming pool, gardens and a
jogging track, barbecue and picnic areas, a gym,
badminton and tennis courts, a children’s playground,
and a specialty restaurant.

Best Western Plus Glendale
 The BEST WESTERN PLUS Glendale is conveniently located with easy
access to the financial and cultural districts of Los Angeles.
 The BEST WESTERN PLUS Glendale is a 3-Diamond AAA rated hotel
and is committed to making every guest feel welcome and
comfortable while in the Los Angeles area

DIFFERENCE BETWEEN OBEROIS AND
BESTWESTREN
OBEROI’S BEST WESTREN
First hotel Built in 1934 Built in 1946
No.of hotels Operates about 29
hotels and 3 cruise lines.
Operates about 4,100
hotels and motels.
Other
business
owns many other
business like car rentals
,airline catering etc.,
owns both hotels and
motels.
Franchise
hotel
It’s not a franchise hotel It’s a franchise hotel

Bibliography
 http://www.oberoihotels.com/
 http://www.bestwestern.com/
 wikipedia

Hospitality -frankfinn

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Hospitality -frankfinn