Love your customers

21 Quotes
yang setiap orang sales
perlukan untuk bisa mencintai
setiap pelanggannya.

“The goal as a
company is to have
customer service
that is not just the
best but
LEGENDARY.”
Sam Walton, Founder of Wal-Mart

“If you work just
for money, you’ll never
make it, but if you
love what you’re doing
and you always put the
customer first, success
will be yours.”
Ray Kroc, Founder of McDonald’s

“A man without a
smiling face must
not open a shop.”
Chinese Proverb

“Do what you do so
WELL that they will
want to see it again
and bring their
friends.”
Walt Disney, Founder of Disney

“Be everywhere, do
everything, and
never fail to
astonish the
customer.”
Macy’s Motto

astonish the customer = membuat pelanggan takjub / terpukau

“If you’re not serving
the customer, your
job is to be serving
someone who is.”
Jan Carlzon, Former CEO of SAP Group

“Get closer than
ever to your
customers”
Steve Jobs, Founder of Apple

“Customers don’t
expect you to be
perfect. They do
expect you to fix
things when they go
wrong.”
Donald Porter, V.P. of British Airways

“Spend a lot of time
talking to customers
face to face.You’d be
amazed how many
companies don’t listen
to their customers.”
Ross Perot, Founder of Electronic Data
Systems and Perot Systems

“The customer
experience is the
next competitive
battleground.”
Jerry Gregoire, CIO, Dell Computers

“If we don’t take
care of our
customers, someone
else will.”
Unknown

“Always do more
than is required of
you.”
George Patton, Former General of the
United States Army

“Well done is
better than well
said.”
Benjamin Franklin, one of the Founding
Father of the United States of America

“If you don’t
genuinely like your
customers, chances
are they won’t buy.”
Thomas Watson, former CEO IBM

“Your job is to make
the person leave
happy.”
John Pepper, CEO and Co-Founder of
Boloco

“Under promise
and over deliver.”
Toby Bloomberg

“Give trust and
you’ll get it double
in return.”
Kees Kamies

“Unless you have
100% customer
satisfaction, you
must improve.”
Horst Schulz

“If you respect the
customer as a human
being, and truly honor
their right to be treated
fairly and honestly,
everything else is
much easier.”
Doug Smith

“The more you engage
with customers, the
clearer things become
and the easier it is to
determine what you
should be doing.”
John Russell, President of Harley
Davidson

“Why wait to be
memorable?”
Tony Robbins

Dedy Budiman M.Pd
The Champion Sales Trainer
Founder KOMISI – Komunitas Sales Indonesia
CEO Jakarta Sales Academy

Penulis Buku Best Seller

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Love your customers

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