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Netflix Business Model & Strategy
Content
Company profile
PEST analysis
Five forces analysis
Value chain
Canvas model
Core problem
Differentiation matrix
Canvas model +5
Strategy
No mission and vision!
Statement
Becoming the best global entertainment
distribution service
Licensing entertainment content around the
world
Creating markets that are accessible to film
makers
Helping content creators around the world
to find a global audience
Company profile
Founded in 1997
Flat rate DVD by mail
Data mining
Successful transition to streaming content
>40M members, > 1 billion hours of TV Shows and movies per month
Netflix Business Model & Strategy
PEST analysis
Political

Social

Piracy

Wish to watch on tv screen, applicable

Content licenses and copyright

everywhere

Economical

Technological

Unlimited market size

VOD increased popularity, Need for high

Technology applicable for all countries

internet speed
Five forces analysis
Threat of new entrants – high (Apple, Amazon, Hulu, Youtube)
Threat of substitutes – high (Apple TV, Hulu)

Bargaining power of customers – high (a lot of choice for substitutes)
Bargaining power of suppliers – high (content is key)
Intensity of rivalry – high (HBO, low entry barriers, major players present)
Complementors – high (Microsoft, Wall-Mart, Roku, Vizio, LG)
Market Life Cycle
Value chain Model
Canvas Model
SWOT analysis
Strenghts – Data, experience, # shows and movies
Weaknesses – Fixed costs, high debt, system not flexible
Opportunities – Europe, NEM, original content

Threats – changing technology, rising prices, competitive markets
Confrontation matrix
SWOT

Europe

NEM

Content

Data

++

+

-

Exp.

++

+

#

++

Fixed

Tech

Prices

Markets

+

o

++

-

+

++

++

++

+

++

++

++

+

+

+

--

+

+

Debt

o

o

--

--

--

-

System

-

--

o

--

o

-
Core problem
Threat of all five forces is high

Power of suppliers and buyers is especially high
Netflix is stuck between powers
Canvas Model +5
Strategy
Pursue market penetration strategy by excellent service and low prices
Focus on creating its own content to maintain competitive advantage

Increase its innovation budget by 5% next year and continue to do so
Use pricing as a last resort measure to increase margin
Choose to stream content only, milk its mailing DVD’s within the next 5 years

Create more partnerships to create perfect hardware platform for its software
Continue its high availability distribution strategy

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Netflix Business Model & Strategy