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Mike Pearson Working Without Walls Govis 2009
- 1. Working without walls Mike Pearson, SSC
- 2. Cubicles
- 5. “ Scare me with your ideas” – Bill English
- 8. Challenges Improve service delivery Reduce cost
- 9. UK
- 10. Work environment “ The work environment is a powerful and integral aspect of government business”
- 11. Improve service delivery “ Given the right attention and investment, it can significantly enhance the effectiveness of public service delivery”
- 12. Balance “ People, technology, and the workspace need to complement each other so that overall flexibility can be achieved”
- 13. Not just technology Technology
- 14. Technology Fairy
- 15. Technology is the enabler
- 17. Place Place Technology People
- 18. Flexibility Place Technology People FLEXIBILITY
- 20. Work environment People Workspace Technology
- 21. Flexibility
- 22. Flexibility Designs that can adapt when external changes occur
- 23. Agility
- 24. Agility Perpetual state of innovation, moving quickly yet thoroughly through product and process development that creates competitive advantage and increases stakeholder value.
- 25. Maturity Model
- 26. Scary Thought
- 27. Cut the link
- 28. New Idea
- 29. New Idea Let go of the physical asset and use a service enabled by technology
- 30. Scary Thought
- 31. Scary Thought Accept de facto standards Simplify service levels Live with standard vendor offerings Use integrated services
- 32. ICT is a Commodity
- 33. Benefits Leverage hosted and “on-demand” services Simplify procurement processes Make more use of low-cost/free applications & services
- 35. Software as a service
- 36. Software as a service
- 37. Communication as a service
- 38. Communication
- 40. Scary Thought
- 41. Scary Thought Combine agency front-offices into a shared facility with shared infrastructure Set up cross-agency agreements with the ability to move and share resources between agencies based on usage/demand
- 42. 25–50% Flexible Managed Offices
- 43. Hotel.gov Government Managed Office Expand and contract Swing space
- 46. Car sharing
- 47. But …
- 48. Scary Thought
- 49. Barriers UK
- 50. Technology Implementation Security Cost
- 51. Fear Loss of control Loss of personal workspace
- 52. Strong Enablers
- 53. Enablers (UK) Senior Management buy-in change project champions walking the walk An aligned project which gives the change greater status or formality
- 54. Enablers (NZ) Ministerial buy-in change project champions walking the walk Sector or all-of-government committment
- 55. Elephants
- 56. Cut the link
- 58. Scary Thought
- 59. Seat of Government (2009)
- 60. Seat of Government (1841)
- 61. 30% Premium
- 62. Seat of Government (201?)
- 65. Challenges Improve service delivery Reduce cost
- 66. Balance “ People, technology, and the workspace”
- 67. New Idea Let go of the physical asset and use a service enabled by technology
- 68. Flexibility
- 69. Agility
- 70. Barriers
- 71. Enablers
- 72. Leap of faith
- 73. Contact [email_address] www.ssc.govt.nz Images © istockphoto.com
- 74. References Working without walls http://www.ogc.gov.uk/news_2004_4270.asp Flexible working in central government http://www.ogc.gov.uk/news_2005_4316.asp Getting the best from public sector office accommodation www.nao.org.uk/publications/0506/office_accommodation.aspx The Lyons review http://www.hm-treasury.gov.uk/lyonsreview Government in the global village http://blog.e.govt.nz/index.php/2009/04/30/government-in-the-global-village/