COVID-19 Safety Precautions

Precautions

As an essential service, The Feet People is open. Our highest priority is to ensure the safety of our clients, visitors, and staff.

As a reminder, for people who have COVID-19 symptoms (especially fever, shortness of breath or flu-like symptoms such as coughing, sore throat and fatigue) or for people who have recently returned from overseas or have had contact with a known COVID-19 case - please seek medical support, which may include attendance at one of the state’s dedicated COVID-19 clinics.

If you have an appointment with us, please also advise us if any of the above applies to you so that we can reschedule your appointment.

Thank you for your patience and understanding.  We believe a proactive and conservative approach will help us maintain a safe environment for our staff and patients, whilst also minimising the risk of spreading the infection. If you have any questions, please call us at your preferred clinic.

We continue to participate in daily consultation with the Department of Health (Australian Government) and local health authorities to ensure we follow their advice and guidance in maintaining the highest level of safety and quality for our patients, visitors and staff.

Please be assured we have industry-leading infection control and personal protective equipment (PPE) management in place, in order to care for our patients to the highest standards so that risks of any infection or transmission of COVID-19 can be minimised.

In addition to our standard infection control measures The Feet People clinics and home visit service are:

• Not accepting any patients on a walk-in basis.
  
• Pre-screening all patients for any suspected symptoms prior to their appointments.
  
• Managing appointments in a flexible manner to minimise the number of patients at any given time.
  
• Making disinfectant sanitising gel available to all patients, staff and visitors.
  
• Removing magazines and excess paperwork from all clinic waiting rooms.
  
• Undertaking regular and scheduled cleaning and disinfection of all clinic rooms, with more frequent focus on common touch points throughout the day.
  
• Providing telehealth treatment options.
  
• Reducing opportunities for transfer via hand-to-hand contamination by no longer accepting cash payments.
  

Social distancing

The latest government guidelines firmly promote social distancing in the community. The Feet People’s current work-flow is consistent with this policy. In order to reduce unnecessary patient movement, only patients with appointments and core staff are permitted to enter our clinic.

Exceptions will be made for patients who require the assistance of a carer, if the patient is a child. For these patients, one additional support person is permitted to accompany them.

Signs around the clinic indicate a safe number of people per room around the clinic.

Arriving for your appointment

When you arrive for your appointment, please sign the form outside the clinic certifying that you do not have any flu-like symptoms and have not been in any COVID-19 hotspot areas within the last two weeks. Once signed, you may enter the clinic to wait for your appointment.