Stefan Ott

Mission: Drive innovation, efficiency, ensure reliable operations, professionalize project mgmt. Defined target future processes, re-organized unit Introduced & led company-wide project life-cycle management & governance Launched a new website & candidate portal, increasing traffic (+7%), conversion (+20%) Improved day-to-day operations via e.g. a mobile app Renegotiated supplier contracts, resulting in a cost reduction of 11% Supported acquisition and retention of key B2B customers

Mission: Drive innovation (processes, IT) and process efficiency, support and enable Sales Digitized acquisition & retention in shops, reducing process time by ~20% Introduced new applications e.g. footfall counter, customer exp. scoring NPS Set up a new sales incentive system with visibility on every KPI 24h after a sales event Built Channel Marketing, generating short-term sales with a CHF 2M yearly budget Set up performance and compliance reporting, ran weekly sales reviews & analyses

Built up a 2nd brand digital start-up (offer, processes, IT systems etc.), managed team Defined growth strategy & negotiated with potential partners Managed, relaunched and finally terminated a national mobile phone offer (Joint Venture)

Supported the setting up & preparation of the Orange-Sunrise M&A attempt Managed the company-wide reorganization of Orange Launched 12 new Orange Centers at Globus within 3 months after contract signature Managed the successful acquisition & integration of Citydisc (20 shops, ~200 employees) Was selected as Top Talent for Switzerland & Europe

Led the 4-people pricing team, introduced a pro-active role for Pricing Managed handset subsidy budget of CHF 150M/year, incl. optimization initiatives Led response to competitor repositioning, developed fix-net pricing, supported budgeting

Carried out 22 board-level projects across Europe, mostly in telecom & high-tech Worked on a wide scope of topics: Strategy, cost reduction, re-organization, M&A, process re-engineering & IT, market entry, customer services etc. Led client and consultant teams, mentored colleagues, carried out university marketing

Exchange Year

Specialized in Marketing, Business Management & Finance Extra-curricular internships in Barcelona (3 months) and Paris (8 months) Graduated among the top 10% of my class