House of Waterford Crystal

    Claimed
    €€€ Interior Design, Antiques
    Closed9:00 AM - 5:00 PM

    Review Highlights

    Location & Hours

    Map

    The Mall

    Waterford

    Republic of Ireland

    Mon

    • 9:00 AM - 5:00 PM

    Tue

    • 9:00 AM - 5:00 PM

    Wed

    • 9:00 AM - 5:00 PM

    Thu

    • 9:00 AM - 5:00 PM

    Fri

    • 9:00 AM - 5:00 PM

    Closed now

    Sat

    • 9:00 AM - 5:00 PM

    Sun

    • 9:00 AM - 5:00 PM

    Amenities and More

    About the Business

    Located on the Mall in the heart of Waterford City the House of Waterford Crystal brings a visit to Waterford to a whole new level as visitors can witness the creation of crystal stemware, giftware and masterpieces right before their very eyes. Every year The House of Waterford Crystal melts down more than 750,000 tonnes of crystal and they produce more than 45,000 pieces using traditional manufacturing techniques. The tour lets people go behind the scenes for over an hour and see exactly how Waterford Crystal pieces are made and they can witness every stage of production, from the initial design stage right up to the final engraving of the piece.

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    • Photo of Jaken H.
      Jaken H.
      The Woodlands, United States
      0
      45
      19
      Mar 12, 2019

      The amount of skill the craftsmen/women who work on these crystal pieces is astounding. It is a true pleasure to get to watch them in action. Worth a visit.

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    • Photo of Kristin C.
      Kristin C.
      Albuquerque, United States
      23
      255
      947
      Jul 11, 2017

      Take the time to do the tour! It is fascinating and even if you are not someone who appreciates or collects crystal, you will be amazed at the process. The tour guides are knowledgeable and friendly. The tour takes about an hour but is absolutely worth it. The gift shop is amazing and has beautiful things

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    • Photo of Tony R.
      Tony R.
      Chandler, United States
      56
      219
      66
      Jun 11, 2019

      Factory tour was fun and educational. Buy it and ship it home - especially the available only here Aoife collection.

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    • Photo of Maria D.
      Maria D.
      San Ramon, United States
      4
      66
      137
      Aug 7, 2015

      Arrived in town from Cruise Ship Shuttle that let us out across the street and dropped in to ogle the glass. Very crowded but low and behold they had room for a factory tour in just 15 minutes ! Well the museum style intro was classy and expected, but when we spent 3/4 hour upfront with the glass artisans it became very special ! I even got water drops splashed in my face - we were that close to the craftsmen doing their amazing work. Truly an exciting and memorable experience.

      Then you return to the factory store that is exceptionally elegant with some respect for the items with tens of thousands pricing. However, you can take some of the place away with you at a few hundred from the more modest items available ! Enjoy !

      Having a party - serve your guests Champagne from 65 Liter Glasses !

      Great place to ogle the fabulous glass !
      Great place to ogle the fabulous glass !  Be Cinderella for only $40000 without the VAT tax !
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    • Photo of Valerie W.
      Valerie W.
      Indianapolis, United States
      13
      85
      33
      Mar 10, 2020

      Very interesting tour. Worth the wait if you arrive early. The tour guide was loud and easy to hear and very informed about the crystal making process. We got to spectate an actual piece of glass being blown, detailed and eventually we could walk around the store and admire the pieces completed. Very low prices for how gorgeous everything is. If you're a tourist looking for something to take home, a crystal Christmas ornament or new piece of jewelry for under $50 is definitely worth the trip. Waterford is also just a beautiful city in general! Make sure to stop in.

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    • Photo of Sanaz A.
      Sanaz A.
      Woodland Hills, United States
      151
      299
      863
      Jun 16, 2019

      This is a unique tour to do while in Waterford. For 14 euro, you get a behind the scenes behind the well known Waterford Crystal making process. We had a delightful tour guide, Bernie, who took us backstage and answered so many questions. We were able to learn about, and see first hand, the glass making process in all the different stages! Definitely unique & memorable!

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    • Photo of Jessica L.
      Jessica L.
      St. Louis, United States
      11
      271
      207
      Sep 25, 2017

      Loved the experience of watching them make the crystal. They truly make pieces of art. The only disappointing part was that there was nothing made there under 500 euros. Anything smaller was made in other countries so we didn't purchase anything since it wouldn't have been from Ireland

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    • Photo of Marie S.
      Marie S.
      Santa Ana, United States
      13
      429
      346
      Apr 20, 2019

      This was an exceptional tour! I would definitely do it again. We were able to see the whole crystal process. Such a beautiful display of craftsmanship!

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    • Photo of Lei W.
      Lei W.
      West Hartford, United States
      0
      3
      0
      Aug 26, 2019
      Updated review

      Amazing Place, and a must see visit to ensure your enjoyment of Ireland is complete! I made multiple iterations through the store to try and take in all the dazzling pieces and give them the attention they deserved.

      The remarkable pieces were a huge upright mirror, a victrola, and of course the huge crystal bear that greets those entering the showroom!

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      Aug 17, 2019Previous review
    • Photo of Erin W.
      Erin W.
      Blauvelt, United States
      1
      26
      8
      Mar 4, 2017

      The factory tour is SO well worth the visit. Caroline our tour guide was very sweet and knowledgeable in all the details of each step of making the Waterford crystal. The ladies in the shop were very helpful also.

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