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Review Highlights
“Cheese and this new location works well for the establishment!” in 4 reviews
“give me a break, these restaurants have been through a lot and we are lucky they stayed open.” in 2 reviews
“The trampoline was extra ($8 pp, so I didn't do that, but paid out of pocket for my girl to go on it).” in 2 reviews
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- Wendy B.UNIVERSITY PA, MD031Jan 10, 2025
Terrace is an excellent worker he knows how to deal with children, his work is very professional
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 12, 2024
What a difference a new location makes. This place is so much bigger and clean than the previous place down the street! So many more games to play, even has a small trampoline area, and such good fun for kids.
Its really aimed for birthday parties, which we had for my girl and close to 20 kids in the party. There were two or three other group birthday parties and didn't feel too overcrowded. There are three packages to choose from and I picked the Mega Fun ($30.99 per kid). Unlimited play, pizza, dippin dots, juice, and the kids had a blast. The trampoline was extra ($8 pp, so I didn't do that, but paid out of pocket for my girl to go on it). No one wanted to leave after our two hour window was up. FYI, long lines to redeem tickets, so I would do it 15 minutes before the party ends.
The party was was setup so Chuck E Cheese dance party and photos were done all together with the other groups, so that part was a big chaotic. Our host/server was great though.
Their pizzas are surprisingly good. I mean who would have said that right? Thin and crispy. I also ordered wings for the parents plus three pizzas (two is more than enough).
Solid pick for kids birthday parties!Helpful 3Thanks 1Love this 2Oh no 0 - Nov 18, 2023
Went to the new Chuck E. Cheese and this new location works well for the establishment! The employees, Violet and Terrance were well-informed of the different game packages and even the prizes. I enjoyed chatting with Violet especially and from our interaction I could tell that she genuinely enjoyed working here. Violet answered every question I had for her, and if you know me, you know there were a lot of questions! Terrence was super patient during the prize selection time and even let me know that prize tickets don't expire so kids can save up their tickets to earn larger prizes.
Parents/caregivers can either purchase unlimited play for a certain amount of time (ex: 45 minutes for all you can play) or pay for tokens. All you can play time comes with one pause break (like to eat during without the play time running down), but any unused time is forfeited/removed at the end of that night. Token play doesn't expire and can roll over to another visit.
For young children who literally leave the machine/game in the middle of it, I'd recommend the All you can play / timed option because I think the tokens would run out if they keep hoping from one machine to the other. Another thing I'll mention here is that they no longer have actual tokens that need to be inserted. The kids get a card (which you should keep for corresponding visits) to tap on a machine to play.
Games are on two floors (a ramp or about three steps separating the floors, not a staircase) and there are new games as well as some of the old machines from the previous locations. Everything (including the bathrooms) was clean during my visit, which was in the mid-afternoon timeframe of 1:00 pm on a weeknight. It was not busy (probably about four-a six other school-aged children with their families).
I think there were about two machines out of everything they offer which were out of service (the carousel being one...). This location has a trampoline zone which costs an extra $10 per child for unlimited jump time for that entire day (this is with the cost of game time/play. If game time isn't purchased, and a kid isn't part of the birthday package, the trampoline zone is $15/child and height requirements are that child must be under 52"). There are seven trampolines in the zone so I think the staff try to keep one kid per trampoline to avoid injuries. There are a bunch of rules for the kids to follow as well: Can't lay down or sit down on trampolines (need to leave the area to sit/take break) and the employee will stay at the front of the trampoline area the entire time the child is jumping for safety reasons and to monitor unpaid children from coming in. I could understand if a parent / caregiver would feel awkward asking the employee to open the gates to the trampoline and then stay there the entire time time kid jumps, then close up when kid is done, and then restart when kid wants to jump again...
The price of entry into the trampoline zone also come with gripped socks regardless of whether the child is already wearing socks with grippers. It's the same cost and the socks are given with admission.
I did not try the food during my visit, but in addition to the famous Chuck E. Cheese pizza, there is also a salad bar and fountain drinks available for purchase.
The parking lot is all outdoor, but very large, and easy to maneuver. There are other shops within the complex, including Homegoods and Aldi.
There is so much more I could write but this review is already much longer than I thought it would be! If you read this far, I do hope it was helpful, and that there weren't too many typos T_THelpful 6Thanks 2Love this 3Oh no 0 - Wei W.Washington, DC310Mar 29, 2024
It is a new facility with new game machines and excellent customer service. Both kids and adults were enjoying the experience at this store for my son's 2-year birthday party.
Helpful 0Thanks 0Love this 0Oh no 0 - Damon H.Silver Spring, MD28820Jan 16, 2024
Greetings DMV!!! finally I have returned back to Chuck E. Cheese. They moved from the Rockville location to this current location which is larger, and same great staff. My children love it, and we will be returning.
Helpful 0Thanks 0Love this 1Oh no 0 - JordanSilver Spring, MD010Aug 15, 2024
The claw machine could be more fixed because I should have 5 balls because the claw machine cheated me out of my money
Helpful 0Thanks 0Love this 0Oh no 0 - C W.Washington, DCMay 29, 2024Updated review
Love the new location. Not only is the space bigger, there are more games, staff are friendly and the play area is well maintained. I also appreciate that they now offer all you can play passes so you can pay for an hour and play as many games as you want.
Helpful 0Thanks 0Love this 0Oh no 0May 13, 2018Previous reviewLet me begin by saying, as I child, I only remember coming to Chuck E. Cheese's maybe once or twice. Now that I have a toddler, I've been dreading the day of taking her here, but we got invited for a birthday party. This location is located I'm the corner of Loheman's Plaza, next door to the Dollar Tree. There was plenty of parking. We came on Friday evening but I hear it's quite hectic on the weekends. The staff stamp you and your child before you go in, which I think is a great practice. The facility itself was pretty much as I had expected/fear. It's dingy, the floors has a squishy feel as you step on the old pattern rugs from kids dropping their soda, the furniture and the tunnel play area looks old, and they should probably have antibacterial stands. (Yes, I am one of those germaphobic moms). The party area was in the back and has long tables that they set up with plates for the kids and pizza as well as Chuck E. Cheese cups you can take home. My daughter loved it! (In my head, i'm like omg, Chuck E. is one creepy mouse.) As part of the party, we got a playcard with an unlimited 2 hour play which is awesome! They have 2 picture booths, the tunnel play area, as well as other arcade games such as skee ball, basketball, car racing, a mini merry go rounds, and more. My toddler really enjoyed it here. The staff that ran the party was really friendly and engaging for the kids. The prizes were your typical park prizes. 200 tickets got my daughter a dice and a Chuck E. Cheese bouncy ball, but she she also left with bday goodies and a balloon, and really what more can a kid ask for. I'm already being asked when we will go back.
- chris j.Rockville, MD0190Aug 16, 2023
Most of the games are broke and the ones that do work aren't really that great. Chuck E Cheese has really gone down hill.
Helpful 1Thanks 0Love this 0Oh no 0 - Joan L.Bethesda, MD0230Jan 24, 2024
They've changed a lot of rules since moving to the new location. Despite being a great renovation , they have changed the policies to be a lot less friendly and kill the fun . One, you can no longer spend your tickets on prizes that cost money . Two, you can no longer split your play money across multiple cards unless you purchase at the desk which is not made clear at the kiosks . If you had The Misfortune to buy the ticket at the kiosk you're out of luck . This is baf for business because now instead of having lots of people use up the card super fast you have the card that can be used very slowly and half the people in the party not playing at all .
Helpful 0Thanks 0Love this 0Oh no 0 - Katie H.Washington, DC115518117651Mar 8, 2022
Fun and easy place to spend an evening with the kids! We have two kids so we got two unlimited cards. We chose the 75 minute time limit and it ended up being the perfect amount for us. They're younger and so they're not old enough for some of the games and also not everything holds their attention. So this card allowed them to swipe to the hearts content. We also ended up ordering a pizza which tasted better than it looked. Lol
It can get busy on a Saturday night and there's probably going to be a birthday party in the back room, but it's definitely worth a visit!Helpful 7Thanks 0Love this 8Oh no 0
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