Hubler Acura

Scott Combs and Sean Decosta were amazing throughout the entire process! I would recommend anyone considering a vehicle purchase to with Sean!!!

This is most beautiful dealership I have ever been in and their service department is the best around!!!

I am writing to draw you attention to one of the worst experiences I have ever had buying (or attempting to buy) a car. I have purchased 5 brand new cars in my lifetime and this is by far the worst experience and the reason car salesmen get such a bad name. I contacted every acura dealer in the tristate area and asked for the best price on an MDX A-SPEC Advance. I informed each dealership that I do not like the car buying game and would appreciate their best price up front. In return I won't shop their price and if they have the best price I will buy the car there even if that dealership is further away.

At Hubler Acura in Greenwood Indiana I was working with Tristan. He gave me a quot for the MDX A-SPEC Advance. I informed him that I did not qualify for any of the rebates. He informed me that he would have to get the car from another dealership. Once the car was obtained, we filled out the financing paperwork and put down the $500 downpayment. I was supposed to pick up the car on Saturday and my wife and I were happy and excited for the car. I had to make arrangements for my kids and move a work obligation to be there on Saturday. I did not shop the price, however other dealerships would call me to follow up and when I informed them I was going with Hubler they asked me what the price was. I had multiple other Acura dealerships make offers of 65K and one said they would match that price These other dealerships were much closer, but I am a man of my word, and I told them no thanks I am going with the dealership that offered me the lowest price right from the start.

On Thursday evening I received a call from the manager- I am not sure if it was Scott Combs or Anthony Hurt. This person told me that they made a mistake and sent me the wrong quote. They could not do the price we agreed on. The new price was 2.5k higher than the one quoted. I was understandably upset and told this person that this is unfair and horrible business and that I expected to honor their already agreed upon price. The person (Scott or Anthony) told me that they could do whatever they wanted and they were under no circumstances selling me the car at that price. I asked to speak to the owners, and he laughed in my face. What infuriates me is that he was calling me with HIS mistake that HE wouldn't honor and HE was being rude to me like I had done something wrong. I let it sit for 24 hours and my blood is still boiling.

I just wanted to make sure I told as many people about this as possible. I plan on leaving a review on every website I can and will make sure this is heard because it was the worst experience I have ever had buying a car and Hubler Acura should be avoided.

Also- just so you are aware--within an hour of this happening I was under contract with another dealership for the same exact car for $500 more than the original quote. 500 dollars I am glad to spend knowing my money is not going to Hubler.

Hubler DOES NOT HAVE YOUR BACK. I purchased a 2022 ILX for my kid in college. The Sales Process was good - Agreed on a price and then went for a successful test drive. 30min in time. No trade - cash deal on a Saturday. Left the car until the following Wed - it sat at home for a few days until Sunday. My wife mentioned that it smelled like a smokers car. I pulled the cabin air cleaner and found a mouse nest along with a brown juice running down the cabin air filter and into the blower motor - very nasty. Exchanged the cabin air filter and steam/ozone cleaned the HVAC System. Hubler did NOTHING! Kid drove it off to IU. He came back a few weeks later and the car and his clothes still stank of the odor hider that they used. I pulled the seats and cleaned the seats, carpets, headliner, trim, etc. I think these morons just sprayed the interior with a mask to hide the problem. The mice enjoyed the brown juice. In addition, they told me this was a CPO car. I contacted Acura corporate after a few weeks of not receiving a CPO card - they said it WAS NOT a CPO card. Hubler gave me a CPO warranty book with the 182 Point Inspection report. Total BS! A few weeks later - I received a CPO card - amazing. Hubler is a combination of liars, incompetence and laziness. Do NOT ever purchase a car from them.

fast shipping on original parts . very good shipping costs also . i will order again in the future .

Jonas and the dealership are great! If you want to feel comfortable and like you are being taken care of during the process of finding a new car, this is the place to go. Thanks Jonas for being so helpful!

Came in over the weekend and Talked with Jonas. He did a great job of showing me everything and making me feel comfortable during the whole process. He's positive attitude and effort is what every business should strive to find in their employees.

I'm at a loss for why anyone would tolerate Hubler's 3% markups on all new vehicles (let alone one that was ordered direct from Acura). Add that to the fact that their local competitor promises no markups and the mystery grows deeper. Skip these greedy shysters and take your money elsewhere - like I did.

Management - if you think screwing customers and making an extra 3% is worth it right now, I would hate to see what the future holds for you... I for one will remember this and avoid your dealership no matter what moving forward.

To add insult to injury, the salesperson, David, failed to communicate that I'd cancelled the transaction and their finance department went ahead and ran my credit. A+ work y'all

They have such poor customer service. I have seen and heard the service team members talk about customers after they leave the area.

I came across this dealership when I was shopping on CarGurus. Gave them a call and a fine gentleman named jeremy answered. I asked him if the vehicle was available. Talked about the vehicle place a deposit made an appointment. I traveled 3 1/2 hours to check the vehicle out. Was very pleased with the service. The dealership was very clean and very professional staff. On top of that, the purchase, went very smooth and quick. Oh yeah, and the price was unbeatable! Jeremy you are a rockstar! I will hop on here to let you guys know after a couple of months on how the vehicle is doing happy car shopping

Sean, the manager, lied to my PREGNANT wife about a car he had already sold being available. She spoke to him on the phone, he confirmed the car was available, she drove an hour to look at the car and he had one of his salesman appraise her car and waste an hour of her time. They then informed her the car was sold yesterday. They then tried to get her to buy vehicles she wasn't interested in.

If you are interested in which guy is Sean, he's the 5'5 guy wearing man jewelry with the spray tan.