Jackalope Ranch

I really wanted to give this 5 stars as I have been looking forward to coming here since it has been closed for a while and remodeled but my first impression with the hostesses was very disappointing to say the least. We arrived on Sunday at 11:30 for our brunch reservation and asked to sit outside and were told it was full and it would be a 25 minute wait. Really didn't want to sit inside but it was getting crowded so we said ok. My husband went outside and looked around and noticed a couple of empty tables and we went back to the hostess and asked if we could sit there and she said it would be a ten minute wait. Another hostess came to the stand and said she could seat us immediately? Not a great start but the patio is so beautiful and there was live music and our server was very attentive so things turned around.

We tried a few different things and everything was very good. Great burger for sure. Lots going here and seems like a great place to have a party

When leaving the restaurant, neither hostess acknowledged us. Need to work on that!

The service was good, the food was marginal. My beef ribs were fatty and dry. The amount of bbq sauce was somewhat dry and it would have been nice to have had more sauce to add. The baked beans were watery.

Great place, drinks good-food marginal

Beautiful place in Indio. We visited on a Saturday where they have a different lunch menu. More brunch oriented.

Decor reminds me of a ranch home in Montana or Texas.

Ok menu. Ok service. Typical prices. Nothing spectacular.

I'd like to return for a sporting event to watch on that 100" television.

Went at 1:45 on a beautiful Saturday afternoon, the first weekend in spring, intending to lunch on their beautiful patio. Surprised to find the place closed and locked. So much for our business!

JokeAlope Ranch. This place can't seem to get it together. Can anyone tell me why I CAN make a 6 pm reservation for 8, 9, 10, 12, 14 + people but I CAN'T make a reservation for 6. Even if you call. Does a magical table and staff appear at 8? Just wait till summer hits again. They'll be cryin for locals to come back. Plenty of other choices.

Stopped in on a busy Friday night, we had no wait for a party of 2. The view outside was amazing and service was great. Had the grilled chicken sandwich and it was delicious, drinks were not strong.

Cockroaches welcome. Jackalope Ranch used to be one of our favorite places to eat in Coachella Valley. But that was under prior management. This visit we dined with at least 10 cockroaches... and several 1 1/2 inches long!

For dinner we had the pulled pork and the Mac N Cheese. Both were ok but we couldn't get past the rodents we kept seeing.

We were dining outside on the patio. That is the place to eat at Jackalope due to the landscaping. The roaches were all over the patio and kept coming up and down through the slats in the patio boards. Even though outside, due to the number, we couldn't help wonder if they were also inside ... and in the kitchen.

We asked to speak to the manager and she was very nonchalant about the issue. She said it had been brought to their attention before and they knew it was a problem. In fact, she said "Oh, believe me, I know how bad it is. I have to sweep and clean up out here". She said there was an infestation under the patio deck.

When we got home, we searched the internet. Something I wish we had done BEFORE we dined at Jackalope. Apparently they have been closed down twice by the Health Department in the last 13 months for cockroach infestations. And, unfortunately, what they've done to remedy the situation has NOT worked.

We asked the manager what she could do to compensate us for the issue. She offered 10% off the bill. We told her that was not enough. She came back with 25% off the bill and said she was going to have to explain that to Corporate. As if a lot of very large cockroaches was going to be hard to justify a customer compensation.

Will we return? No!

Great food. And Service on a Tuesday nite.. Got a cushioned booth in bar lots of cushioned seats thru- out.! Extra fun it was line dancing on Tuesday night 5-9pm ...fun : almost got me up dancing!!
could only be better if they had 1/2 price happy hour deals .

They don't have too many vegan options but at least they did have this Ranch Harvest bowl which was pretty good

We came here to celebrate my mom's birthday, and unfortunately, the experience was really disappointing. We asked to sit on the patio to enjoy the nice weather and music, but were told it was full or reserved--even though it was completely empty. Instead, we were seated in a booth right next to the kitchen, with no view and no vibe. We politely asked to be moved, and while they did eventually accommodate us, it took speaking to two different people and felt like we were putting them out.

The food itself was actually pretty good--the sandwich special was tasty, and we enjoyed our drinks and dessert. We were having a nice time, even danced a little, and were there for about an hour and a half. But when we returned to our table after dancing, the waitress told us we had to leave because they needed the table for a bigger party. It felt rushed and honestly a little disrespectful, especially since the hostess later told us there wasn't a time limit on tables.

Overall, this could have been a really lovely night, but it was clear the staff was more focused on turning over tables than making guests feel welcome. A real shame, especially for a special occasion.