Marcus North Shore Cinema

I haven't been to a movie in a long time and I need to start going more. Such a great experience and fun outing. We easily bought tickets online that we had to show at the door, super quick. I think popcorn is a must at movies so we stopped by the concessions before heading in. I was blown away at the big menu they had. I was shocked at how high the prices were. But there was no line and the staff was friendly. Everything seemed clean from the concessions to the hallway to the theater. I love the big recliner chairs, so comfortable! The way the seating is makes you feel like you have space and aren't so close to the people around you. The only thing that wasn't great was the 20+ minutes of bad commercials before the movie started. Going to a movie is a much longer experience than I was expecting but overall a great spot to see one.

Overall, an okay experience. My subpar review is aimed at corporate and their pricing. How does a medium thin crust pizza cost over $20?! It was okay but not great. My online order also wasn't ready at the pickup time I ordered for either. It wasn't like it was busy - 2 people walked in after me and just got popcorn.

However, Josh at the pickup window was extremely nice and checked on my pizza a few times. The layout of the theater seems retro and quaint. The area was clean but I didn't stay for a movie - just there for pizza.

Mostly frustrated by the price gouging and the inability to use snack cash towards other offers. It is a form of payment but it is being used as an offer. Way to show us, Marcus.

Pre-pandemic, we were big movie goers. Something about the whole experience was just always fun for a date night. We were excited to have our first theater night in over a year!

In deciding to see Quiet Place 2, we immediately opted for our go-to cinema. This Mequon location is always super well-kept, has a seamless ticketing process, and major bonus: they have the dream lounger chairs. These plush leather recliners are extra spacious with cup holders and totally elevate the experience. They're situated in sets of two however, so just note that if you go with an odd number of people, on person will be slightly set apart.

Hot tip: buy tickets/reserve seats ahead of time. Like most times we've come here, it was quite busy. It's really easy to book on your phone, in which they have you pre-select where you'd like to sit. It's always a bummer when you wait till the last minute upon arrival and get the seat too close to the screen, so be sure to plan ahead.

In addition to the (typically over-priced) movie theater snack options, this location also has Zaffiro's Pizzeria & Bar attached to it, so if you're looking for more than popcorn and a slushy, check out the restaurant's menu for full entrees, beer, specialty cocktails, and beyond.

I was refused service after my boyfriend and I drove 20 minutes just because I didn't have my ID. We explained that we were both 18 and that I didn't have my ID because I didn't drive. We come here all the time and never have had a problem with seeing rated R movies until new staff was hired just recently. Extremely disappointed and frustrated with the service we received tonight

This movie theater takes the cake in ALL of SE Wisconsin! Thank god I finally found a movie theater in the area that is so nice and comfortable to be at. The facility is SPOTLESS and the staff is very welcoming. This is 5 star movie watching people!!
The dream loungers... let's just say it has changed the way I want to watch movies. You can reserve your seats ahead of time so you have no rush getting to the theater and finding a seat. Is there really anything else you can ask for? Oh yep, popcorn ;)

I live on the eastside so of course I love my local theaters but they don't always have the mainstream movies. I saw my first movie at this theater last last night. I love that you can buy your tickets online and select your seats in advance. So much better than hoping to get the seats you want and instead sitting in the front row breaking your neck. It's not super cool when you get to said reserved seats and two teenagers are sitting in them. It makes for an awkward moment but they moved and we had no issues.

Ok, I LOVE the seats they have at this place! The Ultra Screen has heated leather recliners and the rest of the theater has the same with no heat. It was the most comfortable movie theater viewing experience I've had. And the tickets are only $5 on Tuesdays, not bad at all. If you enroll in their free rewards program you also get a free small popcorn on Tuesdays (they'll give you more than one if you come back) and free refills on sodas. But honestly you can do that no matter what because no one is patrolling the soda machines.

I didn't experience and issues with people chatting during the movie, but a lot of people were on their phones. This is my new favorite/affordable place to see movies!

We went on a Saturday evening to catch a newly released movie. It was my first experience at this Marcus location.

The good: the seats in the ultra screen theater were so comfortable. They reclined to the perfect amount and had cup holders for each person. I thoroughly enjoyed my 3 hour movie in those chairs. The staff working there were so friendly, especially the ticket attendant. I didn't catch his name, but he was made conversation with everyone and welcomed us into the theater. Great employee.

The bad: overall, the facility felt cramped and dirty. We arrived early and were waiting for other friends to arrive, so we sat on the couches in the lobby. There was popcorn, used napkins, etc all over the couches. The carpet looked like it had been some time since someone had vacuumed since there was garbage and food on the ground. Hopefully, they will change some of their standards to ensure a clean facility for all of their customers!

This is my go to movie theater. I'm not sure if I could even go to a theater without loungey chairs anymore because I'm so spoiled by the chairs here. I mean you can recline, put your feet up and enjoy a movie almost like you're at home. The theaters are mostly clean, just the typical popcorn on the floor. Zaffiro's is right in the theater which is a plus. Definitely recommend coming here to enjoy the latest blockbusters!

Never in my life have I been to a nicer movie theater. This was simply mind blowing. Why have I never experienced the luxurious, extra large, leather reclining seats with miles of legroom? Why have I never experienced buying and picking specific seats from a kiosk? Why are the prices less than an average movie theater in my hometown while offering tons of amenities?

Not sure why at 26 I'm just now experiencing this, but now that I have, I can never go back.

Hey, plus you can order good pizza to eat in the movie. Not just the frozen kind!

Before anyone poops their pants over my two star review, strap yourselves in and read on:

Working for the Marcus corporation was my third job. I started in the very early 2000s at this very location, many renovations before it looked the way it does now. I also worked for another Marcus theatre while in college; a dramatic difference in location, clientele, and atmosphere. Different for the worse, mind you.

Fast-forward to the present: I took a hiatus from spending outrageous amounts of money to see movies in the theatre and started renting or buying films upon their DVD/Bluray release until very recently. I've been quite selective in my theatre experiences, however, and the main reason for that is the dramatic shift in clientele at THIS location. Like the shift from where it used to be to my experience 'south of the border', this shift has been for the worse.

Let's be really real for a minute here: North Shore Theatre is in the NORTH SHORE; It's on, what I would consider, the rich side of Mequon. The theatre is gorgeous and apparently it's going through MORE renovations currently, yet somehow management can't maintain the same sense of class the building has or transition the visual appeal to the actual movie experience because time and again, they do nothing about obnoxious customers who ruin other people'a experience.

Chief example: I saw X-Men Apocalypse at night the weekend it was released; either a late 7 PM or 9~PM show. A packed theatre...that they let a belligerent lady in with 3-4 incredibly young kids, one of whom was an inconsolable INFANT. Picture baby on a plane, friends.

Ushers came in on either side, per standard practice, and did nothing but observe the horror of a theatre completely distracted from the movie by this selfish woman and her screaming baby. Comments were shouted back and fourth including, "take your baby home!" And, "I PAID my tickets!"

Too, too long later (we're talking 45 min into the movie by this point), they finally pull the family out of the movie to the sound of roaring applause by the rest of the audience. Absolutely unreal. By that point, the magic of being lost in a film was, well, lost.

Having worked at this establishment, it chaps my ass beyond belief to say that I can certainly guarantee they offered a refund as well as comp tickets for the 'inconvenience'.

John Wick 2 - sold out theatre on Valentine's Day: the movie completely disrupted by talkers, inconsiderate pricks, throughout the theatre including a guy who clearly thought he's a comedian and, quite literally, shouted commentary through the movie.

Wonder Woman this past weekend was the last straw. This theatre is beautiful; it's renovations amazing! But trying to deal with the other movie-goers has become horrendously worse than what it was like at the dump of a Marcus theatre i worked at in Elgin, IL.

I'm finding a different theatre to see any new releases here on out. (The 'extra' star is for nostalgia of past coworkers and experiences and consistent popcorn.)