South Texas Fence

Yesterday morning our yard was surrounded an old chain link fence and today we have a brand new wood privacy fence! We couldn't believe how quickly the guys at South Texas Fence Co put up our fence. Materials and work are both great quality.

I first spoke with the owner, Anthony, over the phone and got an in-person quote from 20 minutes later. Really, they are very quick! He was able to explain everything well and gave us a fair price. His guys were very efficient, experienced, and polite. Overall a great experience!

Anthony, the owner, was quick to send someone out to take measurements and set up date for install. His prices were reasonable and the fence quality is very good. The crew started at 10am and finished at 2pm. Highly recommend.

Scheduled job 4 days out, arrived about noon and finished by 6pm. A one day job for two sides of the house fence extension, great work. They know what they are doing hire them. Plus answered all questions from myself and my husband.

Very Rude! Called to see if they installed gate openers and the person who answered was rude and short spoken!

I requested a quote and was told that it was a $50+tax charge for someone to come out and if we use them, then it would be credited to the invoice. Said they would have someone at the house within 24 hrs. Once I paid, they said someone couldn't be out for at least 2 days. I decided to cancel as that is not what we had previously talked about and hard to do business with someone that isn't truthful from the start. When they refunded me, I was the total minus the taxes. I get nothing but still get charged $5 bucks. Unexceptable to first lie about availability, then refund me for less money than I paid. AVOID THEM AT ALL COSTS!!!!

Our new fence looks great! Thanks!
They did it fast and efficient, even coming to work on a Saturday to finish the job.
My backyard is getting closer and closer to being a safe place for my dog! Now on to the landscaping ....

Overall rating 1.75; Likely to recommend - No

Professional - 1.0
We chose STXF because they accepted credit cards. When I paid (in full upfront) the owner, Mr. Camacho, offered to reimburse me $100 of the $197 PayPal service fee. He told me he was unable to discount it on the transaction but would reimburse me in cash when the job was complete. He also indicated that he would do the cap & trim on the neighbor side of the fence (18ft) at no charge in exchange for reviews on 5 websites that he would give me after the work was completed in hopes that they would earn a 5 rating. After the work was completed, he denied it and said he "does this every day and has never said that and will just reply that way to the review".

Expertise - 1.0
Once the work was complete, I asked a few questions to determine what to expect (Does cedar expand or shrink? Is there a period in which I should consider a gate adjustment? Is a sealant/weatherproofing recommended for cedar and if so what period?) Mr. Camacho replied, "I don't know, I don't know wood. I just build fences."

Quality workmanship - 3.0
The final product looks good however; this did not come w/out challenges. There were several boards splintered and with cracks. Mr. Camacho disagreed with me on some of the pickets I wanted to exchange even saying to me as I explained my concerns "Are you finished, can I talk now". Eventually we marked the pickets needing replacement together (approximately two panels). Both Mr. Camacho and one of his crew were extremely rude to me after this took place.

Productive and efficient - 2.0
Day 1 the crew worked 11:15 - 2:20 removing old fence and cement new posts; Day 2 the crew worked 10:30 - 5:30. Although they finished the work in a timely manner, I do not think it was appropriate that they removed items from my neighbors curb (bulky item pick up) and brought them to my yard so they could take with them. Day 1 they had a lawnmower in my front yard and day 2 a couch.

Very quick response time and completion of project. Very happy with our new fence and will be coming back for more work. Thank you South Texas Fence!

Our side Fence blew down after a rainstorm and we needed it fixed quick to assure our dog wouldn't take advantage of the breach and that no other critters would get into the back yard. I texted pictures of the damage and Anthony sent me a very reasonable quote quickly. His quote included removal of the old fence and the building of the new one. I received two other quotes that day that were much more expensive. Once I decided to go with Anthony, I scheduled the job for a few days later and he sent an invoice through PayPal. He asks to be paid in full before the job. He and his team came on the day he scheduled and built a beautiful sturdy fence. I highly recommend this company for your fencing needs.

UPDATE: We discovered after the fence installation that the gate mechanism was not aligned properly. It took them nearly 3 weeks to come out to attempt repair.  After several failed attempts at repairing this, I had to tell them how to do it.  The following week I noticed that one of the Boards they used on a front facing fence was defective. It had several holes in it. We informed Anthony of this pro, but his response was "we used a new board."  I told Anthony it doesn't matter if the board was new, it was defective. We texted Anthony several times over the following month and he never came out to fix that one board so I had to replace it myself.  If you use this company inspect their work carefully before you let them leave and get any defects fixed before you pay them!
Scott Hiller