The Grout Expert

    Claimed
    Grout Services
    Open9:00 AM - 5:00 PM

    Photos & videos

    Photo of The Grout Expert - Menlo Park, CA, US. Bathroom Floor - After
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US. Vanity - After
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US.
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    Photo of The Grout Expert - Menlo Park, CA, US.
    Photo of The Grout Expert - Menlo Park, CA, US. Kitchen Counter - After
    Photo of The Grout Expert - Menlo Park, CA, US.

    Services Offered

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    Review Highlights

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    About the Business

    Business owner information

    Photo of Hoang N.

    Hoang N.

    We work independently, are self motivated, take pride in our work, good customer services, and an eye for detailing. We Specialize in Tile Re-Grouting, Re- Caulking, Cleaning, Sealing, Grout Staining, and some Tile Repair jobs. We have a one year guaranteed for all our services!

    Location & Hours

    Map

    750 Menlo Ave

    Ste 200

    Menlo Park, CA 94025

    Serving Menlo Park Area

    Mon

    • 9:00 AM - 5:00 PM

    Tue

    • 9:00 AM - 5:00 PM

    Open now

    Wed

    • 9:00 AM - 5:00 PM

    Thu

    • 9:00 AM - 5:00 PM

    Fri

    • 9:00 AM - 5:00 PM

    Sat

    • Closed

    Sun

    • Closed

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    Overall rating

    63 reviews

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    • Photo of Thyy N.
      Thyy N.
      San Jose, CA
      0
      3
      0
      Nov 8, 2024

      Tam did very good job for my 2 bathroom 20 year old. I plan to remodel but now look like brand new. Save a lots of money . Very fast reply and estimate. I just called they ready work on it

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    • Photo of Richard T.
      Richard T.
      Gilroy, CA
      0
      40
      5
      Nov 6, 2024

      Tam did a great job for us, I was very pleased; price was reasonable, and the workmanship was top-notch.

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      Business owner information

      Photo of Hoang N.

      Hoang N.

    • Photo of Daniel T.
      Daniel T.
      Palo Alto, CA
      0
      3
      0
      Mar 28, 2024

      Never answered my email request. Don't know if they are still available. I will try again in several days
      .

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    • Photo of Linda B.
      Linda B.
      Saratoga, CA
      42
      607
      110
      Feb 5, 2020

      I am happy to recommend this company. We made an appointment for an estimate. Tam came punctually as scheduled and spent a good deal of time explaining the counter re-grouting process. We accepted his bid and Austin came out to do the work. Austin was very professional and accomplished the work in a timely fashion and left the kitchen sparkling
      clean.

      The next morning we noticed an area that had been missed. We called Tam who then sent Austin right back to finish the missing section. Afterwards Austin re-sealed the entire job.

      We were pleased with the work and the service and the price.

      Coffe bar re-grouted and re-sealed
      Kitchen counters re-grouted and sealed
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      Business owner information

      Photo of Hoang N.

      Hoang N.

    • Photo of E B.
      E B.
      San Jose, CA
      0
      26
      6
      Jan 8, 2022

      Long time coming for this review. Kitchen floor tile looked dispirited and sometimes cracked in places. Now it looks new. Ricky gave a quote, Vu worked so very hard all day on his knees doing an amazing job cleaning and fixing tiles.

      You forget what new looks like until you hire The Grout Expert.

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      Business owner information

      Photo of Hoang N.

      Hoang N.

      Jan 10, 2022

      Thank you EV! We're glad that you like it! :)

    • Photo of Hans O.
      Hans O.
      Livermore, CA
      0
      9
      3
      Jun 13, 2020

      Tam Pham's crew regrouted our master shower bath in October of 2014 (I still have the e-receipt with the "308 Sheridan Dr" address). I don't recall Tam having ever come out but I spoke to him over the phone.

      The attached photos show the state of my grout today.

      We wipe down our shower walls after each use so that there is hardly any water on the surface.

      About 70% of the grout is still in good shape but 30% of it deteriorated badly at various heights in different spots. This suggests that there was inconsistency in how the gaps were prepped and filled.

      I'll leave it up to reviewers to decide whether a regrout job should deteriorate this much after almost six years.

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    • Photo of Bethany P.
      Bethany P.
      San Francisco, CA
      77
      15
      0
      May 20, 2021

      I had a great experience with this company. After moving into a new home, we had several things that we wanted redone. Hoang came out to see what we wanted done, so that he could give us an estimate. It did take a little while for him to get back to us with the quote, but I am not bothered by that.

      Tam and Austin came out and spent an entire work day cleaning and sealing tile floors and fixing poorly done caulking jobs in showers/tubs and around sinks. They were very professional. They explained everything they were going to do before doing it and they were friendly.

      I am hopeful that their work will last. Only time will tell, but for now I am very satisfied with their service.

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      Business owner information

      Photo of Hoang N.

      Hoang N.

      Feb 3, 2022

      Hi Bethany, Thank you for your positive review. We hope that you are still happy and satisfied with our work and look forward to servicing you again in the future. Many thanks!!!

    • Photo of Deanna M.
      Deanna M.
      CA, CA
      0
      5
      0
      Jan 7, 2022

      They came on time very polite and did great job and very clean Thank you so much appreciate it very much hard to find trusting people lately sorry to say ..will definitely recommend to family and friends

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      Photo of Hoang N.

      Hoang N.

      Jan 7, 2022

      Hi Deanna! We're also happy to work with you! :)

    • Photo of Yasmin S.
      Yasmin S.
      South San Francisco, CA
      0
      1
      0
      Aug 30, 2022

      I am extremely pleased with this company. Mr. Tam Pham is such a nice gentleman and very professional. Mr. Tam and Mr. Martin they are both very hard workers and did an excellent job in both the floor and countertop in my kitchen. I am very happy to recommend this company and would use them again. I can honestly say Mr. Tam Pham is such an honest, respectful person and such a pleasure to deal with. He answered all my questions and explained in detail the work they were performing. I was also very pleased with Martin. I highly recommend this company.

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    • Photo of Jennifer A.
      Jennifer A.
      Palo Alto, CA
      0
      32
      1
      Aug 3, 2020

      Very disappointed in the grout installation. We needed moldy caulking and cracked grout to be redone. The caulking is fine but the grout is poorly done, very messy job--the grout is flowing over the lines onto the tiles. Should have been easy to wipe the grout off the tile. Also, cleaning the shower, my brush was able to dislodge some grout so it's not a hard grout. Almost $800 and a lousy job. Hoang is very nice but the quality of his employee's work is bad.

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      Photo of Hoang N.

      Hoang N.

    7 other reviews that are not currently recommended

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