The Holly Inn

Absolutely incredible architecture and interior design. You can feel the history of Pinehurst in this building. The rooms are very quaint and homey. They also have all the amenities from the spa so you get to test out their products. I really enjoyed watching all the historical movies they have about the formation of Pinehurst in early 1900s.

What a great adventure!! Multiple restaurants to visit, the food and service were amazing!! The atmosphere was like stepping back in time to a historic world of elegance. You cannot visit without trying the blueberry ice cream with peach cobbler!!

Went on a little getaway with my wife and we were staying at the Holly Inn. Upon arrival we were greeted by a young lady named Danielle. Although she was very welcoming, she had some issues answering some questions about the area as well as some billing concerns that we had. We were sent over to the Carolina Hotel to have our concerns addressed. Porcha at the front desk was extremely helpful and answered all of our questions and took care of any concerns that we had. The room was very nice and cozy. We had meals at the Carolina dining room and the Pinehurst Brewing Company, both places had wonderful service and meals. We had a wonderful time. Thank you to everyone who made our stay memorable.

I've been attending the Holly in for years. I live in the area. Always enjoyed it until now. My family and I entered the foyer and immediately smelled extremely strong pungent "air enhancer" odor throughout the hotel. Many Guests, including myself and my friend are all allergic to this type of scent. I don't know why they ruined this entire place with that terrible smell but please,please someone stop the artificial chemical odor coming forth in that beautiful hotel. I can never return until it's off. It makes many folks sick and headaches.

Absolutely terrible service. Entrees took over 45 minutes, everyone got their food before us.

What a gem in Pinehurst! This place is a regular stop for my wife and me. Whether for dinner (the food is delicious), or tea/coffee by the fireplace (always well decorated and cozy), the atmosphere can't be beat.
Make sure you say hello to Joshua, he's the heart and soul of the Holy Inn and will always ensure you're well taken care of!

The service was great (that is how they got the star), but this hotel does not meet expectations, especially when it's an "overflow" for the main Carolina hotel. The toilet paper holder was not secured to the wall, receipts from prior guests' stays were found in our room, paint was on the finishes, the tiles in the bathroom were missing... . But this was not the worst thing.

At around 1 am, the staff decided to play drums on the kegs outside, and then at around 2 am (after calling security) they decide to take out the trash on a brick path. Here's the thing about wheels on a brick path at 2 am.... It's loud. But what's louder is when the kegs drop off the rickety cart to and from the trash.

I'm not sure if the walls are not insulated, or if the staff has no common sense? I also do not understand why they would place paying guest in such close proximity to such a noisy part of the hotel?

Not worth the money. Definitely not somewhere to go and be pampered, rest or relax. It's not often you're in a hotel and after calling the operator twice in one night you can't wait to check out and head to your own home.

The hotel is better than a motel or an inn.... But for the price point it falls flat on it's face.

The staff and the environment made this stay a nice experience. I also loved the free homemade chips at the bar.
But, a warning.. the rooms are dated, the TVs were so old I doubt they were LCD. The guide on the television didn't work. The bedding kept unraveling when we slept. That made it very uncomfortable. I was surprised we only had full size beds and not queen. The heat was difficult to regulate. We were on the ground floor, room 218.Right next to the stairs to the parking lot and the dumpsters. Because of the location of the room, the garbage pick up at 6 am everyday and the ice machine dumping large amounts of ice in a bucket, plus, the bump bump bump at all hours of the day and night of folks dragging their luggage was annoying.
The Tavern had great chips, but my BBQ ribs were drowning in peppery sauce that was just terrible. I really thought this was the worse meal I had on property all week.
Pinehurst is great. If you can get a room on a higher floor and only order drinks at the Tavern, this place would be OK.

Erica the queen of bartending, muddled my fruit for my sangria! Who does that! Awesome personality even while overwhelmed with orders.

I stayed at the Holly Inn for a corporate event on a Friday and Saturday night. I had never visited Pinehurst Resort, and so I was not sure what to expect. I checked their website to get a feel for the place, and some idea about the room I would be staying in. The "room only" rate starts at $200/night, and that increases on weekends. Some of the more premium rooms can easily surpass $300/night. Keep in mind, these are "room only" rates - no food, no golf, simply a room. I also noticed that the hotel (and rooms) were rated by AAA as a 4-Diamond Award Winner - that is pretty impressive.

When I made it to my room, it was a huge disappointment. Sure, there was a king size bed, and the room was clean. It contained your typical 25" LCD TV, a phone, and a small mini-bar stocked with beer, wine, and liquor (for an additional charge, of course). It was not, by any stretch of the imagination, a large room. Nor did I find high-end linens on the bed. There was nothing at all special, unique, or upscale about the furniture, the bed, the lighting, or anything else.

To make matters worse, the hotel has a terrible heating/cooling system. Each room has it own little system...but you cannot switch between heat and cool. When the building is in the "heat" mode - your only option is heat, or no heat. You cannot turn on the air conditioning. Although it was only 55-60 degrees when I visited, it was getting somewhat warm in the room due to the sun. Thankfully, the windows did open (and they stayed open the entire time I was there).

On the morning of checkout (Sunday morning) there was a knock at my door. It was 9:15am. It was housekeeping, wondering if I was out of the room yet. 9:15am is a little early for housekeeping, especially since the posted checkout time is noon.

Its not that The Holly Inn is particularly bad. It isn't. If this place cost $75/night, I would be perfectly okay with the accommodations. However, when the cost surpasses $200/night, your expectations increase with that price tag.

I was very disappointed in the room, and with my overall experience.