Michael’s 4-star review:
4 stars for the food, but the experience needs some revamping.
The good:
Hotpot with high-end meats is a major win. There are multiple bases to choose from, but they should offer better vegetarian options, they were pretty basic
Wagyu Combo is the way to go, comes with Short-rib, Brisket, and Beef, all are bursting with flavor and I could eat it all day, paired with the oxtail tomato base was top notch. Veggies, noodles, seafood, and rice of your choosing. Definitely grab some of the appetizers and specialty sides like the dumplings, potstickers, wagyu uni nigiri, they round out the meal well
The bad:
Waitlist: The waitlist/check-in process is bad. There are 2 hour+ wait quotes, but the Yelp App:l/Restaurant does not have great estimating ability, so when your table is ready 1 hour early you get dozens of calls to show up. Well, if I am quoted 2 hours, I'm not just waiting outside of the restaurant, I go enjoy my evening in the meantime. Get a normal reservation system please
Seating: The seating is too cramped, there is no way 4 people could comfortable sit at the table, there is no where to stretch your feet and the chair back and pot are too far apart making the entire eating experience uncomfortable
Menu: It is all digital, but it's difficult to scroll and see all of the options, and try to understand how much to order
Music: EDM was loud
Overall, the meat is fantastic, but they need some updates to the overall experience