Customer Care Specialist
Account Specialist Job At Johnson & Johnson
Johnson & Johnson Insurance is growing and the first step is learning J&J and what it is we do!
If you are interested in a role in Insurance and wondering how to get your foot in the door, we have some amazing Customer Care roles that will give you a great foundation and huge growth potential in one of the fastest growing industries in the world.
Connect with Marissa Wheeler at ************************* for more information
These roles are available in most of our locations!
Accounts Receivable Supervisor
Doral, FL Jobs
About Our Company
Advanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don't just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you've been looking for.
Interested in learning more about our company and its culture? Visit us at *********************
About the Position
Hours: 8:00 AM - 4:30 PM EST
Schedule: Monday - Friday, Hybrid (2-3 days onsite in Doral, FL office)
The Accounts Receivable Supervisor performs day-to-day AR functions in addition to supervisory and leadership duties to the AR team, with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
Essential Functions
Manages the daily/ongoing workflow of Accounts Receivable functions.
Provides ongoing leadership and support to ensure that day-to-day service and production goals are met.
Communicates strategic/tactical expectations for staff, reinforces values and provides vision to direct and indirect reports.
Manages performance through positive coaching and clear direction.
Addresses deficiencies timely and professionally.
Partners with HR as appropriate to provide additional structure, improvement plans, or corrective actions.
Conducts regular performance appraisals, providing constructive feedback and setting clear objectives to support professional growth and development.
Provides meaningful goals and supports staff development through training and mentoring.
Monitors staff schedules, deliverables, and deadlines to ensure daily coverage and assigned goals are achieved. Reviews timesheets for non-exempt staff as assigned.
Acts as a model for ADS core values and ethics.
Investigates and processes insurance claims, ensuring thorough examination and accurate resolution.
Handles claim escalations by following up diligently and ensuring proper resolution and disposition.
Manages appeals and denials processes to maximize revenue recovery, address and reduce financial leakage, and ensure accurate and timely claim resolutions.
Verifies patient eligibility with insurance companies when necessary.
Bills insurances including all Medicaid states on paper and online.
Develops, monitors, and analyzes key performance indicators (KPIs) to drive strategic goals, improve team performance, and ensure operational excellence.
Manages billing queue as assigned in the appropriate system. Investigates and updates the system with all information received from secondary insurance companies.
Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
Mentors new hires; assists management with motivating and coaching employees to succeed.
Complies with HIPAA rules, appropriately safeguarding PHI or other private & other confidential information.
Maintains accurate and detailed notes in the company system.
Implements corrective actions and develop performance improvement plans (PIPs) to address underperformance, ensuring all team members meet established standards and goals.
Adapts quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback to improve processes and policies.
Attends all department, team, and company meetings as required.
Appropriately routes incoming calls when necessary.
Meets company quality standards.
Embraces and exemplifies ADS core values:
*We put our people first.
*We serve our members with passion.
*We take ownership.
*We pursue excellence.
*We never stop growing.
May perform any additional responsibilities or special projects as required.
Duties and responsibilities may be subject to change based upon the needs of the department.
May provide cross-functional support as business needs demand.
Requirements:
High School diploma or equivalent
5 years' experience with insurance billing and processing claims
5 years' experience with Medicaid claims, and Medicaid and private insurance verification
Team lead or supervisory experience
Knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices
Full knowledge all areas of collections specialization
Proficiency in basic math and business calculations
Working knowledge of computer/data entry with the ability to learn new systems
Basic level of MS Office proficiency
Expected Competencies
Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
Proactive identification of challenges, and solution-oriented approach to problem solving.
Service-orientation and aptitude to aptitude to resolve insurance and/or patient matters.
Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
Self-directed accountability and reliability
Effective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
Cross-trained on all collections processes
Able to resolve highly escalated collections issues or concerns
Able to mentor and train as needed
Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
Able to work well in a team environment that promotes inclusiveness and communication among team members.
Communication using both verbal and written English proficiency.
Cultural competence
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Equal Opportunity Statement
Advanced Diabetes Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Pay range and Compensation Package
Salary ranges may vary depending on location. Actual compensation depends on education, experience and relevant skills.
Benefits for the full time employees include
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution
Employer paid EAP
401k with 4% Company Match
Discretionary Profit Sharing Plan
Paid Time Off (PTO) Including 8 Paid Holidays and a Birthday Holiday
In-house Training Programs
A fun culture in a fast-growing organization
PM21
PI7ead9196c2e5-26***********6
Account Experience Specialist, Phoenix
Phoenix, AZ Jobs
We seek an energetic and accomplished Account Experience Specialist (AES) to join our Rare Syndromes-U.S. Epilepsy Team for the Phoenix, AZ geography.
As an AES, you will be the primary in-office liaison for FINTEPLA Risk Evaluation and Mitigation Strategy (REMS) education and onboarding. You'll facilitate the procedural progression of patients to active therapy, acting as the key link between accounts and our external specialty pharmacy (SP) partner. Your responsibilities will include conducting patient case reviews, managing outstanding requests, and ensuring compliance with REMS procedural requirements in a geography that includes Phoenix and covers Arizona and Las Vegas.
What You'll Do:
• Educate and Support: Provide clinical and procedural education for the FINTEPLA REMS and ONWARD patient service programs to ensure understanding among healthcare providers (HCPs), office staff, and caregivers/patients. • Build Partnerships: Establish and expand stakeholder relationships, helping HCP offices navigate the FINTEPLA post-referral REMS process to ensure compliance and patient safety.
• Resolve Issues: Proactively address procedural barriers and issues delaying therapy initiation, collaborating with broader teams to diagnose and resolve problems.
• Coordinate Care: Work with internal and external teams to strategically coordinate care at the local level, ensuring a smooth patient onboarding and treatment activation experience.
• Conduct Reviews: Perform patient case reviews with local HCPs, office staff, field teams, and specialty pharmacies to mitigate delays and enhance the ONWARD patient support program.
• Deliver Training: Present and train stakeholders (neurology and ECHO offices) both in-person and via audio conferences, preparing materials, answering questions, and conducting follow-ups as needed.
• Provide Feedback: Offer regular feedback to internal teams to improve ONWARD and REMS processes, elevating the FINTEPLA patient journey.
• Travel: Be prepared to travel up to 80%, including overnight stays as necessary.
Who You'll Work With:
• Collaborate effectively with cross-functional partners, including Key Account Managers, specialty pharmacy partners, medical science liaisons, and others. • Play a key role in strategic account management, addressing and solving stakeholder and caregiver needs in real-time.
Interested? For this role, we're looking for the following education, experience, and skills
Minimum qualifications:
• Bachelor's degree required (BA/BS) • Minimum of 2 years of Biotechnology/Biopharmaceutical account management or sales experience
Preferred qualifications:
• Master's degree or other advanced degree
• Proven, documented track record of delivering consistent qualitative and quantitative results
• 2 years of rare/orphan drug experience is highly preferred or significant account management or sales experience in CNS/neuroscience
• Promoting products specific to CNS/neuroscience, including epilepsy
• Strong relationship-building and clinical experience with the ability to clearly communicate complex processes
• Demonstrated ability to quickly identify and resolve issues and conflict to enhance customer experience
• New product launch experience
• Specialty pharmacy and/or REMS experience
• Previous experience in other functions within the biopharmaceutical industry a plus (e.g. managed care, marketing, field sales, case management)
Salary range:
This position's anticipated base salary range is 77,800-117,900 per year. The actual salary offered may also vary depending on the candidate's geographic region, job-related knowledge, skills, experience, and internal equity, among other factors.
Accounts Receivable Specialist III
Doral, FL Jobs
About Our Company
Advanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply to a national leader in the industry. Creating high-performance, adaptive teams requires a relentless commitment to hiring the best. We strive to maintain a casual, fun environment whenever possible, but we don't just play around. We work hard every day to provide a positive work culture and respectful atmosphere. The standards we set for ourselves are high, and we love to be challenged! If you enjoy working in a collaborative environment, have a passion for excellence and a bias for action, we may be just what you've been looking for.
Interested in learning more about our company and its culture? Visit us at *********************
About The Position
Hours: 8:00 AM to 4:30 PM ET, Monday to Friday
Location: Hybrid (2-3 days) in our Doral, FL office.
The Accounts Receivable Specialist III is responsible for processing insurance claims and billing. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams.
Essential Functions
Processes claims: investigates insurance claims; and properly resolves by follow-up & disposition.
Verifies patient eligibility with secondary insurance company when necessary.
Bills supplemental insurances including all Medicaid states on paper and online.
Acts as a subject matter expert in claims processing.
Manages billing queue as assigned in the appropriate system.
Manages and resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third-party policy.
Investigates and updates the system with all information received from secondary insurance companies.
Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made.
Updates patient files for insurance information, Medicare status, and other changes as necessary or required.
Keeps email inbox requests up to date; checks for new messages on an hourly basis.
Assists management and team lead with motivating and coaching employees to succeed as needed.
Maintains accurate and detailed notes in the company system.
Adapts quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback as to improve processes and policies.
Attends all department, team, and weekly company meetings as required.
Appropriately routes incoming calls when necessary.
Meets company quality standards.
Embraces and exemplifies ADS core values:
o We put our people first.
o We serve our members with passion
o We take ownership
o We pursue excellence
o We never stop growing
Other Responsibilities
May perform any additional responsibilities or special projects as required.
Duties and responsibilities may be subject to change based upon the needs of the department.
May provide cross-functional support as business needs demand.
Requirements:
High School diploma or equivalent
2 years' experience with insurance billing and processing claims
2 years' experience with Medicare claims, and Medicare and private insurance verification
Knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices
Full knowledge all areas of collections specialization
Proficiency in basic math and business calculations
Working knowledge of computer/data entry with the ability to learn new systems
Basic level of MS Office proficiency
Expected Competencies
Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
Proactive identification of challenges, and solution-oriented approach to problem solving.
Service-orientation and aptitude to aptitude to resolve insurance and/or patient matters.
Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
Self-directed accountability and reliability
Effective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
Cross-trained on all collections processes
Able to resolve highly escalated collections issues or concerns
Able to mentor and train as needed
Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
Able to work well in a team environment that promotes inclusiveness and communication among team members.
Communication using both verbal and written English proficiency.
Cultural competence
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
While performing the responsibilities of the job, the employee is required to remain in a stationary position most of the time (stand or sit). While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Other Requirements
Candidates must successfully pass a background check.
Candidates must be able to provide proof of eligibility to work in the United States without sponsorship.
Pay Range and Compensation Package
Pay ranges may vary depending on location. Actual compensation depends on education, experience, and relevant skills.
Benefits for full-time employees include:
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution
Employer paid EAP
401k with 4% Company Match
Paid Time Off (PTO) Including 7 Paid Holidays and a Birthday Holiday
On-Site Gym
In-house Training Programs
A fun culture in a fast-growing organization!
Equal Opportunity Statement
Advanced Diabetes Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
PM21
PI02287888c782-26***********0
LAC Specialist
Klamath Falls, OR Jobs
Job Title: LAC Specialist
Shift (s) Available: Night Shift (NOC) 6:00PM - 6:00AM
Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.
Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility.
The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.
WHAT IS GREAT ABOUT THIS OPPORTUNITY
Vision:
Sharing the power of mental wellbeing
Mission:
Providing compassionate care throughout our community
Excellent outdoor activities including, hiking, biking, kayaking, wellness, ziplining, and fishing.
Welcoming community and a great place to raise a family.
Pay Range:
Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.
Salary: $19.75 - $24.20 DOE (Range includes $2/hr. NOC Shift Differential)
Title Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
403 (b) Retirement Plan
Paid Vacation & Wellness Days
Life Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Employee Discounts
Employee Assistance Program (EAP)
Wellness Program
Tuition Reimbursement Program
Position Summary:
Join our dedicated team as a Night Shift LAC Specialist at our Link Access Center (LAC), where you'll play a vital role in providing compassionate care for adults in need of mental health support and sobering services. This position involves monitoring, assisting with psycho-social interventions, and performing essential care tasks for individuals during their stay. Your responsibilities will include supporting the safety, comfort, and well-being of our clients through cleaning, maintenance, and occasionally administering medication under the supervision of a Licensed Practical Nurse.
Key Responsibilities:
• Client Support: Assist in delivering a variety of services such as cooking, cleaning, and laundry for LAC clients based on their individual service plans. Ensure clients have access to follow-up mental health or substance use disorder services.
• Leadership (as needed): Step into a leadership role during the absence of team leads and assist with supervision as directed by management.
• Discharge Planning: Coordinate and assist with discharge planning, completing all necessary documentation for both sobering and hold clients.
• Therapeutic Interventions: Provide prescribed therapeutic interventions, document client interactions, and contribute to interdisciplinary treatment planning.
• Medication Management: Administer medications and perform basic nursing duties in accordance with state regulations and under supervision of an RN.
• Safety & Security: Oversee the safety and security of the facility, including managing behavioral emergencies and maintaining a calm, supportive environment.
• Documentation: Complete all required documentation, including resident charts and electronic health records, in a timely manner.
• Team Collaboration: Actively engage with team members and medical staff to ensure the highest level of care and client outcomes.
Qualifications:
• Education/Experience: Bachelor's degree in a behavioral science field or three years of relevant experience in a behavioral health setting. MHACBO QMHA certification required.
• Certifications: Valid Oregon driver's license, CPR/First Aid certification, and certification to meet Oregon State MHACBO QMHA requirements.
• Skills: Strong interpersonal skills, excellent problem-solving abilities, and the ability to work independently and as part of a team.
• Experience: Previous experience working with adults with mental illness or disabilities is preferred.
Why Night Shift?
• Enjoy the quiet, reflective hours of the night shift while making a meaningful impact on clients' lives.
• Build close relationships with clients in a relaxed, low-stress atmosphere.
• Night shifts offer flexibility and can be perfect for individuals seeking a balanced lifestyle.
What We Offer:
• Competitive hourly pay
• Opportunities for growth and training
• A supportive, collaborative work environment
• A chance to make a direct difference in the lives of those you care for
Join Our Team:
If you're passionate about providing exceptional care for individuals struggling with mental health and sobriety, apply today to become a Night Shift LAC Specialist with our team!
Compensation details: 17.75-22.2 Hourly Wage
PIbab703d10252-26***********0
Entry Level Account Representative
Richmond, VA Jobs
** This position is fully on-site at our Richmond office. Local candidates are encouraged to apply.**
At Apollo Agency, we create a pathway to success with the inspiration from the Greek God Apollo, whose radiance symbolizes light and enlightenment. We have on-site training opportunities and are guaranteed to enhance your expertise in marketing, sales, management, and customer service. Our Entry Level Account Representatives work on creating new ways to help our team and clients advance within our market. Our team wants to add results-driven individuals who are looking to make a difference to this entry-level position!
At this time, this is an In-Person position! Local candidates are encouraged to apply!
Job Responsibilities:
Continuously track results for oneself as well as their teams
Effectively able to communicate all products and promotions to customers
Provide excellent customer service and be solution-oriented
Create new ways to effectively help the team grow
Work as a key member of representing the brand and it's clients
Qualifications:
A High School Diploma or equivalent is required!
1-3 years of retail experience (preferred)
1-3 years of Sales experience (preferred not required)
The ability to be trained and a mindset for continuous learning and personal development.
This is an ENTRY-LEVEL position, so prior experience is not required. All of our representatives will undergo a paid training program with our leadership team!
By applying to this job you agree to have our company contact you
Hospital Account Representative
San Antonio, TX Jobs
What AltaThera Offers
THE OPPORTUNITY TO MAKE A REAL DIFFERENCE!
AltaThera is a precision medicine company using innovative science to improve patient care and solve serious and costly problems. This is a unique opportunity to be a true core member of a well-positioned pharmaceutical company with high growth objectives. The Company has a start-up culture with potential for significant career growth for motivated individuals.
Characteristics & Individual Qualities
Are you a Rock Star with tactical and strategic capabilities who
Is able to see the big picture but ready to jump right in and get your hands dirty?
Is energized by setting aggressive deadlines and doing all it takes to meet them?
Has a curious mind and loves the idea of a start-up where you can be involved in all facets of the business?
Is ready to leave the politics and bureaucracy of a big company behind?
Is obsessive about driving fact-based data-driven decisions?
Is compelled to find an opportunity to do something really significant?
Has an insatiable drive for constant growth and improvement?
Thrives on challenges and overcoming setbacks creatively?
Is candid, transparent and speaks your mind in a way co-workers understand and appreciate?
Is excited to work within AltaThera's cultural foundation by living our 5 Core Values:
Humble
Hungry
Adaptable
People Smart
Intellectually Curious
Position Summary
The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
The position reports to the National Director of Field Sales or the Regional Sales Manager.
Key Responsibilities
Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
Effectively manage the formulary process to ensure product acceptance and protocol implementation
Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
Proactively identify and build relationships with key decision makers in assigned territory
Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
Work collaboratively with corporate staff, the medical affairs team and other support staff
Compliantly communicate balanced, accurate, and complete information on AltaThera products
Qualifications
3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel up to 70%
Must live within assigned geographic territory
Bachelor's degree and valid driver's license required
Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
Recent experience launching a product or implementing a protocol in the hospital setting
Proven ability to drive results in a challenging and ambiguous market
Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
Deep understanding of cardiology drugs and/or devices
Performance driven and accountable
Entrepreneurial self-starter, while also possessing the ability to be a true team player
Hospital Account Representative
Charlotte, NC Jobs
The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
reports to the National Director of Field Sales or the Regional Sales Manager.
Key Responsibilities
Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
Effectively manage the formulary process to ensure product acceptance and protocol implementation
Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
Proactively identify and build relationships with key decision makers in assigned territory
Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
Work collaboratively with corporate staff, the medical affairs team and other support staff
Compliantly communicate balanced, accurate, and complete information on AltaThera products
Qualifications
3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
Must live within assigned geographic territory
Bachelor's degree and valid driver's license required
Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
Recent experience launching a product or implementing a protocol in the hospital setting
Proven ability to drive results in a challenging and ambiguous market
Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
Deep understanding of cardiology drugs and/or devices
Performance driven and accountable
Entrepreneurial self-starter, while also possessing the ability to be a true team player
Hospital Account Representative
Tampa, FL Jobs
The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
reports to the National Director of Field Sales or the Regional Sales Manager.
Key Responsibilities
Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
Effectively manage the formulary process to ensure product acceptance and protocol implementation
Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
Proactively identify and build relationships with key decision makers in assigned territory
Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
Work collaboratively with corporate staff, the medical affairs team and other support staff
Compliantly communicate balanced, accurate, and complete information on AltaThera products
Qualifications
3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
Must live within assigned geographic territory
Bachelor's degree and valid driver's license required
Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
Recent experience launching a product or implementing a protocol in the hospital setting
Proven ability to drive results in a challenging and ambiguous market
Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
Deep understanding of cardiology drugs and/or devices
Performance driven and accountable
Entrepreneurial self-starter, while also possessing the ability to be a true team player
Hospital Account Representative - Orlando
Orlando, FL Jobs
The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
reports to the National Director of Field Sales or the Regional Sales Manager.
Key Responsibilities
Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
Effectively manage the formulary process to ensure product acceptance and protocol implementation
Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
Proactively identify and build relationships with key decision makers in assigned territory
Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
Work collaboratively with corporate staff, the medical affairs team and other support staff
Compliantly communicate balanced, accurate, and complete information on AltaThera products
Qualifications
3+ years of pharmaceutical or medical device sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
Must live within assigned geographic territory
Bachelor's degree and valid driver's license required
Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
Recent experience launching a product or implementing a protocol in the hospital setting
Proven ability to drive results in a challenging and ambiguous market
Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
Deep understanding of cardiology drugs and/or devices
Performance driven and accountable
Entrepreneurial self-starter, while also possessing the ability to be a true team player
Hospital Account Representative
Memphis, TN Jobs
The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
reports to the National Director of Field Sales or the Regional Sales Manager.
Key Responsibilities
Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
Effectively manage the formulary process to ensure product acceptance and protocol implementation
Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
Proactively identify and build relationships with key decision makers in assigned territory
Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
Work collaboratively with corporate staff, the medical affairs team and other support staff
Compliantly communicate balanced, accurate, and complete information on AltaThera products
Qualifications
3+ years of pharmaceutical or medical device sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
Must live within assigned geographic territory
Bachelor's degree and valid driver's license required
Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
Recent experience launching a product or implementing a protocol in the hospital setting
Proven ability to drive results in a challenging and ambiguous market
Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
Deep understanding of cardiology drugs and/or devices
Performance driven and accountable
Entrepreneurial self-starter, while also possessing the ability to be a true team player
Client Relationship Specialist - Eurofins Built Environment Testing - Marlton, NJ
Evesham, NJ Jobs
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description
The Client Relationship Specialist is responsible for facilitating the day-to-day communication between our clients and our laboratories, ensuring exceptional client experience and performing tasks within the various login departments.
Essential Duties and Responsibilities:
* Manage all onsite inbound and outbound client communications via telephone and/or email in a timely, solutions-oriented manner.
* Monitor, record, and follow up with all voicemail communications and follow up with inquiries or concerns accordingly
* Attend front desk at all times to advise walk-in clients about service information and project preparation.
* Maintain a constant overview of projects in all onsite testing departments that need login or client communication.
* Unpack shipments and document receipt of sample as needed.
* Update client and project data records in LIMS and CRM software systems.
* Collaborate with laboratory/operations personnel to resolve client inquiries, improve processes, and deliver results in a timely manner as required by each client.
* Ability to assist with all onsite administrative tasks as necessary.
Qualifications
Basic Minimum Qualifications:
* HS Diploma or equivalent
* Customer service experience, food industry service preferred
* Strong computer skills (Office suite, Adobe PDF, CRM)
* Excellent written and verbal communication skills
* Performs well under pressure; thrives in fast-paced environment
Ideal candidates also possesses the following skills:
* Active listening
* Client-focus
* Prioritization and on-time execution of tasks
* Process improvement
* Problem-solving and solution orientation
* Demonstrated ability to sell solutions by active listening
* Strong interpersonal skills (people, social, emotional intelligence)
* Proactivity
* Team player who can self-motivate
* Growth mindset
Additional Information
Requirements:
* Authorization to work in the United States indefinitely without restriction or sponsorship
* Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
Work schedule: Full-time Monday - Friday day shift. Candidates located within commutable distance of our Marlton, NJ laboratory are encouraged to apply.
Salary Range: $21-24/hr an hour with benefits, PTO and company matching 401K plan
Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.
To learn more about Eurofins, please explore our website *******************
We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: *****************************
Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.
Eurofins USA Environment Testing is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Senior Accounts Payable Specialist
Kankakee, IL Jobs
**The Opportunity** As a Senior Accounts Payable Specialist, you will support our partner, CAP Gemini, to ensure accurate invoice, expense, and payment processing. Collaborate with all partners to promptly resolve any supplier issues within the P2P space. Implement procedures to prevent recurrence of issues. Ensure compliance with main indicators. Support supplier statement reconciliations and account housekeeping. Review and reduce the GR/IR balance in collaboration with Procurement and the wider business.
**The Role**
· Maintain an issue log for allocated entities and hold weekly meetings with CAP colleagues and company partners to resolve issues with agreed timescales.
· Support partner and supplier escalations related to invoices/payments by collaborating with relevant departments to guarantee a resolution.
· Support Masterdata process, including partnering with the business on amending and creating new supplier accounts, ensuring that company partners are kept informed of progress and expected resolution dates.
· Ensure that important supplier statements are reconciled and take any necessary corrective actions.
· Review indicators against agreed targets and address underlying issues to meet these targets.
· Support the business through teams/telephone calls regarding any P2P issues and by liaison with the appropriate CAP team ensuring that the issue is resolved, keeping all parties informed of progress and driving to resolution.
· Help use the new Invoice management system, OpenText.
· Partner with Procurement team to guarantee a smooth end-to-end P2P process.
· Review GR/IR balances and lead the resolution of aged items.
· Encourage suppliers to submit all invoices by email.
· Collaborate with T&E team to ensure queries are resolved promptly.
· Perform ad hoc responsibilities.
**Your Skills & Experience**
**Essential Requirements for the role**
· Previous AP and P2P experience in a similar role.
· Good IT skills, including knowledge of SAP & MS Office packages.
· Use your planning and organizational expertise.
· Balance a busy work environment.
· Use a practical approach to solving problems.
· Build relationships with important partners and suppliers.
· Ability to work well in a team and collaborate with others.
**Desirable Requirements for the role**
· Accounting qualification (HNC, HND, AAT, Degree, or equivalent level).
· Working knowledge of general accounting procedures.
· 3+ years' experience working at an AP Team Lead level is desirable.
· Fluent in English; basic knowledge of Spanish is desirable.
**Our Benefits**
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site (******************************************* to see what's available to you as a CSL employee.
**About CSL Behring**
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring (*************************************** .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (*********************************************************** at CSL.
**Do work that matters at CSL Behring!**
R-248470
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. ************************************************
Senior Accounts Payable Specialist
Kankakee, IL Jobs
The Opportunity
As a Senior Accounts Payable Specialist, you will support our partner, CAP Gemini, to ensure accurate invoice, expense, and payment processing. Collaborate with all partners to promptly resolve any supplier issues within the P2P space. Implement procedures to prevent recurrence of issues. Ensure compliance with main indicators. Support supplier statement reconciliations and account housekeeping. Review and reduce the GR/IR balance in collaboration with Procurement and the wider business.
The Role
· Maintain an issue log for allocated entities and hold weekly meetings with CAP colleagues and company partners to resolve issues with agreed timescales.
· Support partner and supplier escalations related to invoices/payments by collaborating with relevant departments to guarantee a resolution.
· Support Masterdata process, including partnering with the business on amending and creating new supplier accounts, ensuring that company partners are kept informed of progress and expected resolution dates.
· Ensure that important supplier statements are reconciled and take any necessary corrective actions.
· Review indicators against agreed targets and address underlying issues to meet these targets.
· Support the business through teams/telephone calls regarding any P2P issues and by liaison with the appropriate CAP team ensuring that the issue is resolved, keeping all parties informed of progress and driving to resolution.
· Help use the new Invoice management system, OpenText.
· Partner with Procurement team to guarantee a smooth end-to-end P2P process.
· Review GR/IR balances and lead the resolution of aged items.
· Encourage suppliers to submit all invoices by email.
· Collaborate with T&E team to ensure queries are resolved promptly.
· Perform ad hoc responsibilities.
Your Skills & Experience
Essential Requirements for the role
· Previous AP and P2P experience in a similar role.
· Good IT skills, including knowledge of SAP & MS Office packages.
· Use your planning and organizational expertise.
· Balance a busy work environment.
· Use a practical approach to solving problems.
· Build relationships with important partners and suppliers.
· Ability to work well in a team and collaborate with others.
Desirable Requirements for the role
· Accounting qualification (HNC, HND, AAT, Degree, or equivalent level).
· Working knowledge of general accounting procedures.
· 3+ years' experience working at an AP Team Lead level is desirable.
· Fluent in English; basic knowledge of Spanish is desirable.
Our Benefits
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site to see what's available to you as a CSL employee.
About CSL Behring
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Behring!
Sr Accounts Payable Specialist
Carlsbad, CA Jobs
As Senior Accounts Payable Specialist, you will work on projects related to proprietary implants, instrumentation, and design automation systems to enable personalized surgery. Our desired A/P Specialist is proactive, thrives in a dynamic environment, and takes pride in creating high quality deliverables/results. This individual will be responsible for managing the end-to-end accounts payable process while also overseeing the administration and optimization of our Concur Expense Management System. This role is responsible for ensuring timely payments, accurate reconciliation, and compliance with Company policies and regulatory requirements. This role requires strong analytical skills, excellent communication abilities, and a deep understanding of A/P best practices and expense reporting within a medical device or healthcare environment.
Responsibilities
Process vendor invoices, ensuring accuracy, proper approvals, and timely payments.
Reconcile AP transactions, investigate discrepancies, and resolve payment issues.
Assist with month-end and year-end closing activities, including AP accruals.
Maintain vendor records and ensure compliance with company policies and IRS regulations (W-9s, 1099s).
Prepare and monitor AP aging reports and support cash flow management initiatives.
Work cross-functionally with procurement, finance, and operations teams to enhance AP workflows.
Serve as the primary administrator for SAP Concur, managing system configurations, user accounts, policies, reporting and approvals.
Monitor employee expense reports, ensuring compliance with company policies and IRS guidelines.
Train employees on Concur usage, policies, and best practices.
Work with Director to identify system issues and implement enhancements
Generate reports and provide insights into travel and expense trends.
Ensure integration between Concur and NetSuite
Perform daily, weekly, and monthly reconciliation of AP ledger and payments.
Serve as the primary point of contact for suppliers regarding billing and payment inquiries.
Maintain accurate and organized records of all AP activities, including invoices, payments, and correspondence.
Ensure compliance with internal policies, SOX regulations, and industry standards.
Support audits by providing documentation and explanations related to AP transactions.
Qualifications
Bachelor's degree is preferred in accounting, finance, or related discipline
5+ years relevant experience in accounts payable or a similar role, preferably in the medical device or healthcare industry.
Skills
Excellent verbal and written communication
Ability to perform high quality work with speed
Willingness to wear multiple hats when needed to enable excellent patient outcomes
NetSuite experience preferred
Concur experience required
Proficient in Excel (including pivot tables and X/VLOOKUP), Word, and Outlook
Detail-orientated and organized
Experience in corporate expense policy administration and knowledge of T&E best practices
Strong communication skills
Proven ability to handle multiple tasks with differing priorities simultaneously with a high degree of accuracy
Ability to work independently and with a team in a collaborative manner
Equal Opportunity Employer
Carlsmed is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Carlsmed is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.
Compensation
We are pleased to provide a competitive salary and benefits. Our benefits reflect our investment in the overall health and well-being of our employees and their families. including paying 100% of monthly healthcare, dental & vision insurance premiums, a 401(k) plan with employer matching and unlimited PTO. The expected starting hourly rate of pay is between $32.00 and $36.00. Compensation may vary based on related skills, experience, and relevant key attributes.
Billing Coordinator
Schenectady, NY Jobs
Join Our Team at Hometown Health!
Billing Coordinator
Pay Range: $20.00-29.50
We are seeking a dedicated and compassionate Billing Coordinator to join our team on a full-time basis, this position is responsible for performing daily billing functions, works a flexible schedule as required and interacts with patients with account/billing issues.
About US:
Hometown Health Centers helps people live healthier lives by improving health outcomes and health equity through quality primary care and preventative services. Hometown Health is committed to offering high-quality, patient care.
Why Join Hometown Health?
Generous paid time off (Vacation, Sick, Personal, Floating Holiday and paid holidays)
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Student Loan forgiveness
Tuition reimbursement program
Employer-paid Life and AD& D insurance
Employer-paid Short-term and long-term disability benefits.
Employee Assistance Program (EAP)
Flexible Spending Account (FSA) Health Reimbursement Arrangement (HRA)
Other Employee perks
RESPONSIBILITIES:
Processes Medical, Dental and No-Fault claims; reviews claim for accuracy and completion; and submits claims electronically.
Verifies insurance eligibility when appropriate.
Performs data entry of encounters when necessary, including inpatient and dental outreach.
Prepares and submits claims, attaching supporting documentation when necessary.
Performs payment posting, collections, claim denial review and credentialing when necessary.
REQUIREMENTS:
Certification from accredited institution in medical/dental billing coding.
2 years medical billing required.
High school diploma or equivalent.
Demonstrates computer proficiency.
Knowledge of ICD-10, CDT, HCPCS and CPT-4 Coding.
Senior Collections Specialist
San Antonio, TX Jobs
SummaryIn this role, the Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivables in order to maximize revenue management for BD. Responsible for building and maintaining customer relationships, monitoring assigned AR Portfolio, ensuring timely payments, resolving Customer concerns and assisting with resolution of escalated collection issues.Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Primary Duties/Responsibilities:
Proactively monitor and reconcile customer accounts
Identify, and facilitate the resolution of, disputed receivables.
Provide exceptional customer support, responding to account queries in a timely and professional manner
Maintain a detailed understanding of customer contracts and how they impact the collections process
Maintain accurate and up to date customer account documentation
Proactively escalate to internal support partners and Sr Management as appropriate
Identify, and communicate process improvement opportunities to Manager as appropriate
Qualifications
Required:
2+ years in commercial collections
Strong analytical/problem solving skills
Excellent communication skills (written and oral)
Superior customer service skills
Good Administrative skills
Strong attention to detail and goal oriented
Ability to prioritize and manage multiple responsibilities
Contract Analysis
Knowledge of collection techniques (i.e. skip tracing)
Strong Microsoft Excel skills
High School Degree or equivalent
Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.
Preferred:
Direct experience with SAP
Working knowledge of Microsoft Office
Experience working in a shared service center
Bachelor's Degree in Finance / Accounting / Economics
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
#earlycareer
Required Skills
Optional Skills
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Primary Work LocationUSA TX - San Antonio - Silicon DrAdditional LocationsWork Shift
Pharmacy Collections Specialist
Pittsburgh, PA Jobs
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA
Classification: Non-Exempt
Status: Full-Time
Reports To: Manager, Billing Operations
Purpose:
The Billing Operations Specialist bills and collects assigned payer accounts. The Billing Operations Specialist works closely with Pharmacy Benefit Manager (PBM) and payers to determine billing guidelines for PANTHERx Rare Pharmacy as well as makes collection calls daily on assigned accounts that are past due.
Responsibilities:
Bills specialty pharmacy NCPDP (National Council for Prescription Drug Programs) claims.
Makes collection calls and research on past due assigned accounts.
Communicates with PBM for various rejections or overrides.
Researches and processes refunds as required.
Tracks denials trending.
Prepares Bad Debt Write-Offs as required.
Reconciles member accounts as needed.
Handles multiple tasks and meets deadlines.
Other duties as assigned within scope of practice.
Required Qualifications:
Bachelor's degree in business or related field required. Equivalent work experience may substitute education requirements.
Detailed understanding of Pharmacy billing/collections practices with all payer types.
Excellent oral and written communication skills communicating effectively with all levels of management.
Strong problem-solving skills to evaluate all aspects of a problem or opportunity and draw valid conclusions to make appropriate and timely decisions.
Consistently uses tact, sensitivity, sound judgement, and a professional attitude.
Knowledge of Microsoft Office Suite, especially Excel, Outlook, and PowerPoint
Preferred Qualifications:
2 years of pharmacy billing/collections knowledge in a specialty pharmacy setting
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax/copy machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers; handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
Pharmacy Collections Specialist
Pittsburgh, PA Jobs
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA
Classification: Non-Exempt
Status: Full-Time
Reports To: Manager, Billing Operations
Purpose:
The Billing Operations Specialist bills and collects assigned payer accounts. The Billing Operations Specialist works closely with Pharmacy Benefit Manager (PBM) and payers to determine billing guidelines for PANTHERx Rare Pharmacy as well as makes collection calls daily on assigned accounts that are past due.
Responsibilities:
Bills specialty pharmacy NCPDP (National Council for Prescription Drug Programs) claims.
Makes collection calls and research on past due assigned accounts.
Communicates with PBM for various rejections or overrides.
Researches and processes refunds as required.
Tracks denials trending.
Prepares Bad Debt Write-Offs as required.
Reconciles member accounts as needed.
Handles multiple tasks and meets deadlines.
Other duties as assigned within scope of practice.
Required Qualifications:
Bachelor's degree in business or related field required. Equivalent work experience may substitute education requirements.
Detailed understanding of Pharmacy billing/collections practices with all payer types.
Excellent oral and written communication skills communicating effectively with all levels of management.
Strong problem-solving skills to evaluate all aspects of a problem or opportunity and draw valid conclusions to make appropriate and timely decisions.
Consistently uses tact, sensitivity, sound judgement, and a professional attitude.
Knowledge of Microsoft Office Suite, especially Excel, Outlook, and PowerPoint
Preferred Qualifications:
2 years of pharmacy billing/collections knowledge in a specialty pharmacy setting
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax/copy machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers; handle or feel; and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
Collections Specialist
Coral Springs, FL Jobs
Collections Specialist
Comfort Medical, a wholly owned subsidiary of Coloplast, is seeking a Collections Specialist with DME experience who will be responsible for timely and accurate resolution of accounts either through cash collections or write-offs. You will also be responsible for correctly resubmitting accurate claims (electronically and manually).
Major Areas of Accountability
Perform collection follow-up on assigned accounts on a regular basis
Request correct adjustments to resolve outstanding account balances
Review, track, and where necessary, research outstanding payments to ensure timely receipt of payments to increase Comfort Medical's revenue and reduce accounts receivable.
Complete adjustment requests in compliance with month end schedule
Follow up on all denials prior to the payer's appeals deadline
Identify denial trends and make recommendations for resolutions
Prepare adjustments such as refunds, contractual differences, and write-offs for approval and processing
Maintain accurate and detailed chart notes in system
Verify that payments received are correct
Answer patients' or insurers' billing questions via inbound and outbound calling
Set up budget payment plans with patients and monitor repayment activity
Correct posting payments and make charge adjustment to patient account
Identify possible collection actions and refer collections issues to the Manager
Other duties as assigned
Basic Qualifications
High school diploma required
Minimum of 3 years of collections experience and 1 year of experience in collections and receivables for patients, insurance verification, or government medical programs OR 1 year of relevant DME experience
Strong background and proven success in collections and negotiation skills
Excellent medical terminology skills
Ability to learn and understand reimbursement issues and Medicare guidelines
Bilingual (Spanish/English) is a plus, but not required
Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!
Comfort Medical is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.
#LI-CM