Central Reservations Agent (Anchorage)
Remote Ramp Agent Job
What perks can you expect?:
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
Referral bonus available
What will be your daily pursuit?:
Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.
When does this adventure begin?:
This role is posted for our spring/summer 2025 season!
What will you do in this job?:
This is the perfect way to start your career in travel & tourism! Get familiar with Alaska and it's backyard while progressing your career.
Amazing career opportunity right here in Anchorage. Offer part time and full time with flexible schedule, remote work possibility after 6 months. Fun, enthusiast company culture needing adventurous and passionate people to join our travel team.
Play tourist in your own state. Do you love Alaska? Passionate about travel? Want career growth opportunities?
We have an amazing job opportunity in the Pursuit Alaska Collection Central Reservations department. Help the world experience the inspiring places you get to travel to as a staff member with us! Our office conveniently located downtown. Free parking and many perks! Why not get paid to travel around many of Alaska's best tourism locations?!
Step out of that boring office job and walk into an amazing career opportunity in Alaska's playground. Prior tourism experience preferred but not necessary. We do require a love for Alaska, commitment to deliver exceptional guest service, excellent interpersonal and communication skills and a positive and professional attitude.
What will you do in this job?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Alaska Collection by Pursuit. As a Reservations Agent, you will work directly with guests to reserve components of Alaska Collection products. You will have a range of duties in order to assist the Contact Center staff including:
Document sales using available reservations system, process payments and account for sold inventory
Communicate effectively and positively with guests and staff via phone, fax and email
Work to sell as many Alaska Collection products to meet the guest's needs
What skills and experience do you need for this job?:
Commitment to delivering exceptional guest service
Excellent interpersonal and communication skills
Must possess sufficient fine motor skills
Experience in the tourism or related industry viewed advantageous
What will your work environment be like?:
Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the last frontier.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You'll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************.
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
Ramp Agent I
Remote Ramp Agent Job
Ir Além! CHC provides unmatched helicopter services that enable our customers to reach beyond - to work in remote and challenging destinations that limit others - and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world - safely and reliably. All you have to do is get on board!
At CHC, we pride ourselves on our values and culture:
Accountability: Take pride and ownership of our actions and results.
Collaboration: Working together with transparency and trust to drive continuous improvement.
Care: Creating a safe and sustainable environment for all.
Integrity: Doing what's right and fostering a culture of respect.
Excellence: Prioritizing quality services and setting industry standards.
Resumo da funcão
Se você estiver interessado em dar um salto vertical em sua carreira, confira nossas oportunidades.
A CHC do Brasil busca por pessoas AGENTE DE RAMPA.
Principais Responsabilidades
O Agente de Rampa terá participacão ativa no processamento de passageiros, na movimentacão e tratamento de bagagens e cargas, assim como na movimentacão de equipamentos de apoio de solo. Também participará do reboque de aeronaves, entre outras tarefas.
Qualificacões, Habilidades & Atributos
*Buscamos profissionais proativos e comunicativos
*Ensino Médio completo
*Conhecimento de Pacote Office
*Experiência com atendimento ao público
*Habilitacão Cat "B"
*Habilitacão Cat "D" (Diferencial)
Oferecemos ótimas oportunidades de carreira, além de um pacote atrativo de remuneracão e benefícios.
Vem para a CHC!
Ramp Agent
Ramp Agent Job In Chicago, IL
We're looking for motivated, engaged people to help make everyone's journeys better.
Gate Service Driver is responsible for driving a specialized catering vehicle on the airport ramp to provide catering services to airline customers in a timely manner. The Driver must follow all safety procedures when loading and unloading equipment into the warehouse, carts, and aircraft.
$20.40/hr. +
Union initiation fee: $75.00
Union monthly dues: $56.80
Essential Duties and Responsibilities:
Manage and deliver multiple tasks and delivering them within the assigned deadlines.
Work flexible hours, including weekends, holidays and overtime when mandated
Arrive to work on-time and in uniform
Maintain a clean driving record
Complete paperwork
Communicate by radio to supervisors and dispatchers
Work as a member of a team
Education:
Not applicable
Work Experience:
Not applicable
Job Skills:
Current driver's license and clean driving record required
Complete mandatory Driving Test and AOA training at the airport
Communication Skills:
Not applicable
Environmental Requirements:
Will be exposed to utmost temperature changes and noise
Be able to work up to ten (10) feet in the air
Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds
Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
Demonstrated Competencies to be Successful in the Position:
Thinking - Information search and analysis, problem resolution skills
Engaging - understanding others, team leadership, developing people
Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
Achieving - delivering business results under pressure, championing performance improvement, customer focus
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Gate Serve is proud to be an Equal Opportunity Employer!
We are accepting applications for this position on an ongoing basis.
For California Residents, please clic
k here to
view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
Ramp Agent
Ramp Agent Job In Chicago, IL
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services. AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate
Transport, load and unload passenger baggage, cargo, and mail
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
Be on time, be prepared, and be safe
Qualifications:
Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
Possess a valid driver's license with a clean driving record
Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check
If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.
Physical Requirements:
Lift up to 70 pounds (32 kg) on a regular basis
Carry heavy items up and down jetway stairs
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods
Work outside in all types of weather, around jet and machinery noises
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
AGI employees should apply through ADP
M/F Disabled and Vet Equal Opportunity Employer
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Ramp Agent/ AES - PWK
Ramp Agent Job In Chicago, IL
The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT).
An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts.
Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise.
The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Ramp Agent
Ramp Agent Job In Chicago, IL
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services. AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
Job responsibilities:
* Guide inbound/outbound airplanes to and from the gate
* Transport, load and unload passenger baggage, cargo, and mail
* Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
* Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
* Be on time, be prepared, and be safe
Qualifications:
* Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
* Possess a valid driver's license with a clean driving record
* Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check
* If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.
Physical Requirements:
Lift up to 70 pounds (32 kg) on a regular basis
Carry heavy items up and down jetway stairs
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods
Work outside in all types of weather, around jet and machinery noises
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
AGI employees should apply through ADP
M/F Disabled and Vet Equal Opportunity Employer
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Ramp Agent
Ramp Agent Job In Chicago, IL
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services. AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate
Transport, load and unload passenger baggage, cargo, and mail
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
Be on time, be prepared, and be safe
Qualifications:
Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
Possess a valid driver's license with a clean driving record
Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check
If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.
Physical Requirements:
Lift up to 70 pounds (32 kg) on a regular basis
Carry heavy items up and down jetway stairs
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods
Work outside in all types of weather, around jet and machinery noises
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
AGI employees should apply through ADP
M/F Disabled and Vet Equal Opportunity Employer
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Ramp Agent/ AES - PWK
Ramp Agent Job In Chicago, IL
The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Responsibilities
Essential Duties and Responsibilities:
(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.
Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.
Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.
Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo.
Maintain safe, clean, and secure ramps and operations.
Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Follow emergency response procedures during critical events.
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.
Create accurate records pertaining to time worked and activities and services performed.
Qualifications
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED).
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.
Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.
Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).
Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.
Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.
Task Management: Ability to successfully and timely complete Signature's training programs.
Lead FedRamp Analyst
Remote Ramp Agent Job
This role is for someone who is looking to positively impact Rapid7's future with US public sector cybersecurity programs. Previous robust experience driving complex compliance programs as FedRamp would set up for success in this position. Your ability to successfully carry out cross-functional work will require strong communication skills, patience, and a solution-oriented attitude
In this role you will be part of an energized team that cares deeply about the success of these initiatives, and leadership that values work-life balance, an inclusive culture, and your ongoing career development.
About the Team
Rapid7's Trust & Governance team functions within the Information Security group and plays a crucial role in supporting the organization's mission. We ensure we meet our duty of care to our customers, employees, and shareholders by creating effective governance for upholding internal security policies, identifying and managing security risk, distributing foundational security expertise across every department to create an exceptional security culture, and bolstering customer and community trust by providing accessible and transparent information about our internal security program. This role partners closely with other InfoSec teams, Engineering, Platform, Legal, Procurement, and many other teams at Rapid7.
About the Role
We're looking for a Lead FedRamp Analyst to own, drive and improve Rapid7's FedRamp compliance program and shape the future of US public sector cybersecurity programs.
In this role, you will:
Upgrade Rapid7's US Cybersecurity Compliance program to the next level
Lead and orchestrate the management of the FedRamp compliance program ensuring regulatory requirements and security policies are followed
Act as main point of contact for all FedRamp compliance activities coordinating and managing relationships with all stakeholders (Internal and external)
Update and coordinate documentation changes in key documents, authorization packages and compliance reports
Ensure readiness for ATO assessments and ConMon reporting
Analyze Control Implementation Summaries (CIS) and Customer Responsibility Matrixes (CRMs) from Rapid7 vendors and analyze and define Rapid7's CIS and CRM Strive for process improvement and proactive risk identification and mitigation
Report and provide visibility of FedRamp status and other Public Sector related initiatives to senior management and wide variety of stakeholders
Influence engineering team to ensure seamless adoptions of regulatory requirements
Partner with sales and customer success management to simplify the customers experience understanding FedRamp compliance
The skills you'll bring include:
7+ years of experience in security compliance programs
5+ years of experience at FedRamp
Certifications as CISSP, CISA, CRISC or CISA highly desirable
Experience with GRC tools such as Diligent or OneTrust
Strong knowledge of NIST 800-53 rev5 and foundational knowledge of NIST 800-171 and FIPS 199
Foundational knowledge of CMMC, FISMA, StateRamp and the Federal acquisition process (FAR/DFAR)
Experience with Secure Software Development Cycle and equivalent best practices as NIST 800-218, familiar with SBOMs (Software Bill of Materials) and supply chain risk management
Context on the Executive Order 14028 and other big regulatory developments in the US that will impact the present and future of cybersecurity
Strong background leading and orchestrating Business Continuity Plans, Disaster Recovery Plans and Contingency plans and related activities
Experience interfacing with Federal Agencies (for security), 3PAOs and other applicable stakeholders
Knowledge of AWS and other big SaaS players
Strong communication skills with the ability to translate complex technical concepts into business language
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We're on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Full-Time ORD Ramp Airport Agent
Ramp Agent Job In Chicago, IL
NEW PAY RATE - $18.57 / HR.
NO EXPERIENCE REQUIRED AND HIRING IMMEDIATELY!
!
https://players.brightcove.net/**********001/default_default/index.html?video Id=**********001
Responsibilities
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
How will you make an impact?
Responsibilities
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time.
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Collaborate with the internal team to ensure a safe and on-time departure.
May clean the interior of the aircraft, clean and service aircraft lavatories.
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Must be willing and able to work outside in variable weather conditions
Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. #EnvoyHubL
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Ramp Service Agent Full Time
Ramp Agent Job In Chicago, IL
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
+ The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement.
+ The starting pay for this position is $20.03/hour.
**What you'll do**
**These are the essential functions of the job**
**Fleet Service Agent or Clerk / Fleet Service Crew Chief**
_This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._
**Aircraft Movement**
+ Guide aircraft by standing and holding wands at or above shoulder height
+ Operate machinery to perform airplane movement
**Aircraft Arrival**
+ Arrive at gate in advance of aircraft arrival
+ Participate in pre-arrival briefing
+ Chock aircraft wheels
+ Position safety cones around aircraft
+ Position equipment (e.g., air-start units, conveyors) by aircraft
+ Connect ground power, pre-conditioned air, and air-start units
**Aircraft Servicing**
+ Perform exterior lavatory servicing
+ Service aircraft potable water
**Baggage Handling**
+ Transfer baggage/cargo to and from belts, carts, baggage devices, and containers
+ Drive tug and cart to designated aircraft and drop-off areas
+ Open and close cargo door of aircraft Enter and exit the cargo compartment of aircraft
+ Remove baggage/cargo from aircraft cargo compartment Scan baggage/cargo
+ Interpret documentation (e.g., bag tags) to determine proper handling of baggage/cargo Finalize load plan (Crew Chief only)
+ Direct team in loading baggage/cargo in the aircraft cargo compartment according to weight and balance specifications (Crew Chief only)
+ Load baggage/cargo in the aircraft cargo compartment according to weight and balance specifications
**Pushback**
+ Disconnect ground power, pre-conditioned air, and air-start units
+ Ensure all equipment is removed from the safety envelope prior to pushback Remove chocks from aircraft wheels
**Aircraft/Gate Safety**
+ Monitor traffic around the gate area to prevent collisions
+ Remove any foreign-object debris from the safety envelope
+ Perform pre-departure and post-arrival aircraft walk-around
+ Inspect aircraft pre- and post-flight Report identified aircraft damage to crew chief, supervisors, pilots, and/or maintenance
**Communication and Effective Operations**
+ Ensure gate has resources needed to facilitate effective operations
+ Complete forms required for operational requirements (Crew Chief only)
+ Communicate with team members in a professional manner
+ Lead and direct team (Crew Chief only)
+ Follow Crew Chief/Lead instructions Communicate with others outside team (e.g., operations, load planners, other departments)
+ Communicate with flight deck using proper verbiage when necessary or required
+ Coordinate with other operational personnel to ensure efficient loading of baggage/cargo, aircraft servicing, and pushback
**What you'll do (cont.)**
**General**
+ Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)
+ Adhere to company policies, procedures, and performance standards
+ Perform all functions in accordance with safety procedures and policies
+ Wear uniforms as required by company policy
+ Wear all personal protective equipment (PPE) in accordance with rules and regulations
+ Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes
**Depending on your airport size, you may also do the following:**
+ De-ice aircraft by directing a chemical/water stream at aircraft surfaces
+ Perform catering service
* Reasonable accommodations may be made for qualifying individuals with disabilities.
**All you'll need for success**
+ High school diploma or GED or international equivalent
+ Must be 18 years of age or older
+ Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
+ Must have knowledge of and ability to use basic computer skills
+ People-oriented and highly motivated, with a positive and cooperative attitude
+ Good communication skills
+ Applicable valid driver's license as required by local authorities
+ Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
+ Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
+ Ability to obtain jet bridge certification
+ Must have the ability to pass the US Postal Service background check
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Ramp Agent - Airside Experience Specialist- UGN
Ramp Agent Job In Waukegan, IL
The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED).
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.
Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.
Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).
Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.
Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.
Task Management: Ability to successfully and timely complete Signature's training programs.
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status and other legally protected characteristics.
Essential Duties and Responsibilities:
(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.
Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.
Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.
Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo.
Maintain safe, clean, and secure ramps and operations.
Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Follow emergency response procedures during critical events.
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.
Create accurate records pertaining to time worked and activities and services performed.
Ramp Agent
Ramp Agent Job In Chicago, IL
We're looking for motivated, engaged people to help make everyone's journeys better. Gate Service Driver is responsible for driving a specialized catering vehicle on the airport ramp to provide catering services to airline customers in a timely manner. The Driver must follow all safety procedures when loading and unloading equipment into the warehouse, carts, and aircraft.
$20.40/hr. +
* Union initiation fee: $75.00
* Union monthly dues: $56.80
Essential Duties and Responsibilities:
* Manage and deliver multiple tasks and delivering them within the assigned deadlines.
* Work flexible hours, including weekends, holidays and overtime when mandated
* Arrive to work on-time and in uniform
* Maintain a clean driving record
* Complete paperwork
* Communicate by radio to supervisors and dispatchers
* Work as a member of a team
Education:
* Not applicable
Work Experience:
* Not applicable
Job Skills:
* Current driver's license and clean driving record required
* Complete mandatory Driving Test and AOA training at the airport
Communication Skills:
* Not applicable
Environmental Requirements:
* Will be exposed to utmost temperature changes and noise
* Be able to work up to ten (10) feet in the air
* Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds
* Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
Demonstrated Competencies to be Successful in the Position:
* Thinking - Information search and analysis, problem resolution skills
* Engaging - understanding others, team leadership, developing people
* Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
* Achieving - delivering business results under pressure, championing performance improvement, customer focus
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Gate Serve is proud to be an Equal Opportunity Employer!
We are accepting applications for this position on an ongoing basis.
For California Residents, please click here to view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
Remote Flight Reservationist- (Work from Home)
Remote Ramp Agent Job
Are you passionate about travel and love helping others plan their perfect trips? We're looking for an enthusiastic individual to join our team. In this role, you'll help curate unforgettable travel experiences for both corporate and leisure clients across exciting global destinations. Whether you're a seasoned traveler or just love organizing, this position could be the ideal fit for you!
What You'll Do:
Design Tailored Itineraries: Research, create, and execute personalized travel plans that wow our clients.
Customize Travel Plans: Assess client preferences to design trips that meet their specific needs and desires.
Stay Certified & Informed: Participate in ongoing training and webinars with vendors and suppliers to stay certified and become an expert on various destinations.
Manage Budgets: Review and plan trips within clients' financial constraints, ensuring their dream vacations are both affordable and exceptional.
Create Marketing Materials: Develop eye-catching promotional materials to market travel services.
Handle Bookings: Manage all aspects of travel arrangements, including flights, car rentals, accommodations, cruises, event tickets, and more.
Communicate Effectively: Maintain clear communication with clients before, during, and after their travels to ensure satisfaction and handle any issues that may arise.
Network with Industry Partners: Build relationships with tour operators and explore package deals for clients.
Flexible Commitment: Work part-time or full-time with a schedule that fits your life.
What You'll Need:
Must be at least 18 years old and authorized to work in the U.S.
Strong communication skills; sales experience is a plus.
Smartphone with internet access (laptop recommended but not required).
Personal travel experience is a bonus but not required.
Prior experience in customer service or hospitality is an advantage.
Perks & Benefits:
Flexible Schedule: Enjoy a work-life balance that suits your lifestyle.
Personalized Website: Get your own dedicated website to manage and track your business.
Daily Training: Access daily training sessions to continue learning and growing.
Remote Opportunity: Work from anywhere and unlock opportunities for growth and success.
If you're ready to combine your passion for travel with the flexibility of working remotely, apply now and start your journey.
Reservations Agent (45591)
Ramp Agent Job In Chicago, IL
The Peninsula Chicago is seeking a Reservations Agent to join our team and be an integral part of our guest-focused service.
Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
Grow within a diverse multi-outlet property.
Exceptional health benefits package and 401(k) with company match.
Key Accountabilities:
Ensure proper operation of all responsibilities of Reservations operations
Knowledgeable and fully adheres to both Peninsula and Forbes standards.
Maintain consistency in performance in accordance with both Peninsula and Forbes standards
Communicate with all departments to create a guest centric experience
Be in full compliance with Head Office database requirements
Ensure efficient operation of the Reservations responsibilities with efficient handover
General Requirements:
2 years of room Reservations experience in luxury property ideal
Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred
Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
Excellent command of written and spoken English
Benefits We Offer:
10 vacation days per year
9 paid holiday days per year
5 Chicago Paid Sick Leave days per year
5 Chicago Paid Leave days per year
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
50% discount on spa services
25% discount on spa retail
80% company-paid medical, dental and vision coverage
Complimentary life insurance
Complimentary long-term disability
Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $23-26/hr.
About The Peninsula Chicago
Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.
Part-Time MDW Passenger Service Agent $18.65/hour
Ramp Agent Job In Chicago, IL
Great News!
Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! We are looking for Part Time Passenger Service Agents to join our team.
Part-Time Schedule: must have weekend availability
Base rate $18.65 hour
Uniforms and training provided
Paid training
Key Responsibilities
Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
Interpret identification labels along with baggage and cargo routing tags
Host self-service kiosks
Ensure that all work areas are organized
Keep a positive attitude while offering assistance
Ensure the safe and secure operations
Comfortable lifting/moving up to 70lbs of cargo and baggage
Some bending, stretching, pushing & pulling
Perform other duties as assigned
Qualifications
Must be at least 18 years of age
Must be able to work evenings and weekends
Must pass pre-employment drug screen
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs
Must be able to stand for long periods of time at the ticket counter and gate check-in areas
Must pass FBI background check and obtain US Customs seal
Must be available and flexible to work variable shifts including weekends and holidays
Prior Customer Service Experience Strongly Preferred
Intermediate Computer Skills Required
Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Advancement Opportunities to Lead and Supervisor
Three Health Plans through Meritan Health that offer a variety of coverage
Two Dental Plans through Delta Dental
Vision Insurance Plan through Met Life Vision
Accident Coverage Plan
Critical Illness Coverage Plan
Hospital Indemnity Coverage Plan
Company Paid Employee Basic Life and AD&D Insurance $20,000.
Voluntary Life and AD&D Insurance
Voluntary Short-Term and Long-Term Disability Insurance
401K Savings Plan
Employee Assistance Program
Prepaid Legal Coverage Plan
Identity Theft Protection Plan
Pet Discount Coverage and Pet Insurance Plan
Ticket Booth Agent
Ramp Agent Job In Chicago, IL
City Experiences is seeking a Ticket Booth Agent for our City Cruise operation in Chicago, IL .
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The successful Ticket Office Agent will warmly greet guests and distribute boarding passes, answer questions, diligently collect payments
and vouchers, and make reservations while maintaining an upbeat attitude.
Essential Duties & Responsibilities:
Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers
Address guests by name and recognize their special occasions
Explain products or services and prices, and answer questions from customers
Collect outstanding balances for reservations, and collect payment vouchers from third party distributors
Make and confirm cruise reservations using telephones, faxes, mail, and computers; maintain computerized inventory of available passenger space and provide information on space reserved or available
Resolve customer complaints regarding booking, ticketing, and special boarding needs
Contact guests about changes to their cruise date, time, or departure location
Additional job duties as assigned
Requirements & Qualifications:
Must have a minimum of 1 year customer service experience
Required to use computers and computer applications such as Microsoft Word & Excel
Must have excellent oral communication skills - expression, listening and comprehension
Must be able to read and write English; will be required to enter, transcribe, and/or maintain information such as special requests and cruise manifest information in electronic form
Cash handling / basic math skills are required; agents collect money from guests, and return proper change
Must meet minimum state age requirements
Must be reliable, responsible, and dependable
Must possess a service orientation
Must be careful about details and thorough in completing tasks
Must deal calmly and effectively with high-stress situations
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Line & Ramp Services Agent
Ramp Agent Job In Cahokia, IL
Line & Ramp Services Agent Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
The position is required to serve the customer's needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below.
Compensation Data
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $17.00 - $20.00 per hour.
Minimum Requirements
* Must have High School Diploma/GED
* Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job described below in the Physical Demands/Work Environment section
* Must be able to obtain a certificate from NATA Line Service training program
* Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
* Must obtain an Airport ID Badge within 30 days of employment
* Must be at least 18 years of age, with a valid driving license
* Ability to read and communicate in English
Main Responsibilities
* Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
* Provides towing and disconnecting services for all types of aircraft
* Executes hand signals in order to guide aircrafts during arrivals and departures
* Provides service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
* Communicates with employees and/or crew using radios in order to provide excellent customer service
* Assists in providing aircraft with ice, coffee, catering and other necessary services
* Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
* Assists with aircraft and hangar cleaning, as needed
* Assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)
* Other duties may be assigned, as needed
Main Responsibilities Cont.
Desired Characteristics
* Two years' related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
* Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
* Knowledge of towing procedures and techniques
* Safety focused
* Results driven & able to execute with high personal accountability
* Strong initiative and self-direction
* Performs duties in the supervisor's absence
* Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
* Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
* Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. Thats why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individuals race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (EEO status). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.
Line & Ramp Services Agent
Ramp Agent Job In Cahokia, IL
Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
**Position Summary**
The position is required to serve the customer's needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below.
**Compensation Data**
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range will be as follows: $17.00 - $20.00 per hour.
**Minimum Requirements**
+ Must have High School Diploma/GED
+ Ability to work flexible schedules and willingness to work in various weather conditions as well as meeting minimum physical requirements of the job described below in the Physical Demands/Work Environment section
+ Must be able to obtain a certificate from NATA Line Service training program
+ Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
+ Must obtain an Airport ID Badge within 30 days of employment
+ Must be at least 18 years of age, with a valid driving license
+ Ability to read and communicate in English
**Main Responsibilities**
+ Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
+ Provides towing and disconnecting services for all types of aircraft
+ Executes hand signals in order to guide aircrafts during arrivals and departures
+ Provides service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
+ Communicates with employees and/or crew using radios in order to provide excellent customer service
+ Assists in providing aircraft with ice, coffee, catering and other necessary services
+ Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
+ Assists with aircraft and hangar cleaning, as needed
+ Assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)
+ Other duties may be assigned, as needed
**Main Responsibilities Cont.**
**Desired Characteristics**
+ Two years' related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
+ Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
+ Knowledge of towing procedures and techniques
+ Safety focused
+ Results driven & able to execute with high personal accountability
+ Strong initiative and self-direction
+ Performs duties in the supervisor's absence
+ Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
+ Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
+ Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.
Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Agent Passenger Services (9236)
Ramp Agent Job In Illinois
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Responsibilities
Make reservations, issue tickets and itineraries, and compute fares for passengers.
Handle baggage check-in, collect excess baggage charges, and provide general travel information.
Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
Assist passengers at arrival hall with processing at U.S. Customs
Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
Determine flight close-out times and complete necessary flight documentation for accuracy.
Handle post-departure procedures, including invalidating tickets and finalizing reports.
Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.
Minimum Requirements
High school diploma or GED equivalent
At least 1 year of experience in customer service or related field
Ability to work varied shifts, including weekends, holidays, and nights
Strong verbal and written communication skills
Ability to lift and handle baggage weighing up to 50 lbs
Basic computer proficiency, including the ability to input data and use relevant software
Stay up to date on recurrent training as assigned
Ability to obtain and maintain airport security badge
Ability to keep up with recurrent training in a timely manner
Ability to read, write, and speak the English language
Preferred Skills
Previous experience in an airport, airline, or logistics environment
Knowledge of ticketing, reservations, and fare calculation systems
Experience handling lost and found procedures or baggage claims
Strong organizational skills and attention to detail
Familiarity with airport regulations and procedures
Knowledge of international shipping and airfreight documentation
Proficiency in a second language for assisting international travelers
Strong conflict resolution and problem-solving abilities
Physical Requirements/Working Conditions
Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
Frequent standing, walking, and moving throughout the airport terminal or warehouse
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
Manual dexterity required for handling documents, operating computers, and using two-way radios
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
Perks & Benefits
Want your pay in advance?
Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition?
On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care?
Multiple options for both full and part-time employees!
Want WFS Employee Extras?
Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life?
Wellness Programs offered to all employees!
Want to invest in your future?
401k program offered with company match!
Looking to grow and have a career with us?
Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.