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United overview

Industry
Aviation
Revenue
Headquarters
Employees
93,000
Founded In
Website
Organization Type
Public
Social Media
United Airlines, Inc. is a major US airline headquartered at Willis Tower in Chicago, Illinois.
The staff at United come from unusually diverse demographic backgrounds. The company is 47.2% female and 42.7% ethnic minorities. United employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 57.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at United seem to be happy. The company has great employee retention with staff members usually staying for 8.3 years.The average employee at United makes $39,532 per year. Pay at United is significantly lower than some of its highest paying competitors, like PayPal, eBay, and NetJets, which pay $128,079, $107,595, and $67,731, respectively.
United is an industry leader with 93,000 employees and an annual revenue of $44.0B that is headquartered in Chicago, IL.

United's Mission Statement

To create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.

4.5/5

United employee reviews

Based on 25 ratings

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Job openings at United
182 Positions
Average salary at United
$39,532 yearly

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United employee reviews

United employee reviews
4.5/5

Based On 25 Ratings

Work At United Airlines? Share your experience.
Employee Reviews
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5.0
A zippia user wrote a review on Feb 2025
Pros of working at United

FAS/PAS Cable director speaker Bhutan pleasure telephone NCB

Cons of working at United

5 years experience FAS/PAS Cable Divace United telecom company

United Benefits

Salary process

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4.0
A zippia user wrote a review on Apr 2024
Pros of working at United

Flexible schedule once off reserve (could be 5 yrs plus) our flight attendants are among the best

Cons of working at United

CEO not the best union could do a better job still no contract after almost 3 yrs shame on them

United Benefits

Flying for free when there is a seat planes are pretty full once you have been flying for awhile pay is good

What do you like best about United's CEO and the leadership team?

Leave a lot to be desired

How would you improve United's culture?

The company needs to value their employees and let them know they are appreciated

How did you prepare for the United interview?

Check on line for tips

How does your compensation at United compare to the industry average?

Needs improvement

What's the diversity at United like?

It is ok

What brings you the most joy at United?

Working with great people and bringing joy to our passengers

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at United

I like benefits such as 401k, health, and dental. The work environment is cool, everyone is cool and work as a team.

Cons of working at United

N/A It is nothing that I do not like about working there. United Airlines is a great place to work it is the hours get cut sometimes but eventually get picked back up.

United Benefits

Travel, discounts

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at United

I’m retired from United Airlines . Versatile. Every day brought something different and challenging environment.

Cons of working at United

Nothing

United Benefits

401K United Airlines paid into 401K

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at United

I’m retired from United Airlines . Versatile. Every day brought something different and challenging environment.

Cons of working at United

Nothing

United Benefits

401K United Airlines paid into 401K

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at United

Good work life balance and benefits

Cons of working at United

Salaries were not the highest

United Benefits

Free flights

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1.0
A zippia user wrote a review on May 2021
Pros of working at United

Coworkers were like family. I have made some lifelong friends

Cons of working at United

Managed poorly/uncaring of its employees

United Benefits

Travel

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5.0
A zippia user wrote a review on May 2021
Pros of working at United

ability to help and solve people problems

Cons of working at United

weather cancellations

United Benefits

the ability to date trade to take time off

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5.0
A zippia user wrote a review on May 2021
Pros of working at United

Flying to different cities.

Cons of working at United

All night flying on the back side of the clock

United Benefits

Free travel throughout the world

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at United

Customer Service for international was my specialty

Cons of working at United

Rebooking due to bad weather

United Benefits

Travel benefits

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at United

Benefits, environment, and schedule flexibility

Cons of working at United

The weather, but thats something that out of everyones control.

United Benefits

Flight benefits

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at United

Freedom and work schedule flexibility

Cons of working at United

Working holidays

United Benefits

Flexibility in work schedule and affordability and freedom to travel

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at United

Great benefits all around.

Cons of working at United

sometimes unfair treatment/favoritism

United Benefits

free healthcare

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3.0
A zippia user wrote a review on Feb 2021
Pros of working at United

Schedule flexibility and travel benefits

Cons of working at United

None

United Benefits

Travel benefits, schedule flexibility

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at United

Flexibility, diverse, the ability to move up within the company, flight benefits.

Cons of working at United

Job uncertainty in an unstable economy

United Benefits

Flight Benefits

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at United

Great atmosphere

Cons of working at United

Too many sudden onboards from contracting companies flooded the org and well..

United Benefits

Outings, events, lunches/snacks

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at United

Great benefits, great people and great direction without micromanagement.

Cons of working at United

Volatile market.

United Benefits

Flying around the world.

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at United

helping people with flights

Cons of working at United

I miss my job. I got furloughed due to Covid-19

United Benefits

Flight benefits, Health benefits, 401k match, bonuses

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at United

The people that I worked with crew member technicians management and ground crew it was like no other job in the world

Cons of working at United

Upset passengers ,cancelled flights, mechanical prombles with aircraft but that comes with the job

United Benefits

Benefits such as decent pay ,health insurance,vacation,and of course flight benefits for the rest of your life

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4.0
A zippia user wrote a review on Oct 2019
Pros of working at United

Customer Service and a very active job schedule every day.

Cons of working at United

Early morning schedules

United Benefits

Travel benefits

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5.0
A zippia user wrote a review on Apr 2019
Pros of working at United

They informed you Daily briefings, great management

Cons of working at United

Tried to hard to keep employees who don't come to work.

United Benefits

Flight benefits

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The team at United

  • The key people at United is J. Scott Kirby.
Key People
J. Scott Kirby

United Rankings

United is ranked #8 on the Best Technology Companies to Work For in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

United salaries

The average a United Airlines salary in the United States is $39,532 per year. United Airlines employees in the top 10 percent can make over $82,000 per year, while United Airlines employees at the bottom 10 percent earn less than $18,000 per year.
Average United Salary
$39,532
yearly
$19.01 hourly
Updated March 14, 2024

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United diversity

10.0
Diversity Score
We calculated United’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of United’s workforce.
United diversity summary. Zippia estimates United's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated United's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of United's workforce.
  • United Airlines has 93,000 employees.
  • 47% of United Airlines employees are women, while 53% are men.
  • The most common ethnicity at United Airlines is White (57%).
  • 17% of United Airlines employees are Hispanic or Latino.
  • 11% of United Airlines employees are Black or African American.
  • The average employee at United Airlines makes $39,532 per year.
  • United Airlines employees are most likely to be members of the democratic party.
  • Employees at United Airlines stay with the company for 8.3 years on average.

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United Office Locations

United is headquartered in Chicago, IL

Biggest United Locations

United Financial Performance

10.0
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

United currently has 45.0B in revenue. United's most recent quarter produced 14.5b (q3'2023).

United annual revenue

$45B
$36B
$27B
$18B
$9B
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Highest paying United competitors

Compare United salaries to competitors, including PayPal, eBay, and NetJets. Employees at PayPal earn the highest average yearly salary of $128,079. The salaries at eBay average $107,595 per year, and the salaries at NetJets come in at $67,731 per year.

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United FAQs

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Zippia gives an in-depth look into the details of United, including salaries, political affiliations, employee data, and more, in order to inform job seekers about United. The employee data is based on information from people who have self-reported their past or current employments at United. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by United. The data presented on this page does not represent the view of United and its employees or that of Zippia.

United may also be known as or be related to United Airlines, United Airlines Holdings Inc., United Continental Holdings Inc, United Airlines Inc, UAL, Inc. (1968–1987) Allegis Corporation (1987–1988) UAL Corporation (1988–2010) United Continental Holdings, Inc. (2010–2019) and United Careers.