Exchanges & Order Cancellations

Exchanges

  • Exchanges are not accepted after 30 calendar days from the date of purchase.
  • Parts must be returned in new, unaltered and uninstalled condition.
  • Shipping charges are the responsibility of the customer.
  • In order to avoid transit damage, products must be packed in accordance with shipping industry standards.
  • A 10% processing fee will be applied to all exchanges.

Cancellations

  • Cancellations must be sent via e-mail to [email protected].
  • Cancellations must include the order number.
  • Cancellation of orders that have already been processed and packaged will be charged a 20% fee (excluding shipping). For cancelled, unprocessed and unpackaged orders, a 10% fee will be applied.