Exchanges & Order Cancellations
Exchanges
- Exchanges are not accepted after 30 calendar days from the date of purchase.
- Parts must be returned in new, unaltered and uninstalled condition.
- Shipping charges are the responsibility of the customer.
- In order to avoid transit damage, products must be packed in accordance with shipping industry standards.
- A 10% processing fee will be applied to all exchanges.
Cancellations
- Cancellations must be sent via e-mail to [email protected].
- Cancellations must include the order number.
- Cancellation of orders that have already been processed and packaged will be charged a 20% fee (excluding shipping). For cancelled, unprocessed and unpackaged orders, a 10% fee will be applied.