Just received this item today the 8th April in Brisbane, Australia. My granddaughter is going to be over the moon when she receives this for Easter. It’s so soft and the quality is excellent
Thank you for a great product. Lynette
Character.com Reviews 25,564
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This was my first order and I was impressed with the service. I only selected standard delivery but the item arrived less than 24 hours after I placed the order. My grandson was thrilled with his new Bluey pyjamas and I loved the softness and quality of the fabric. Will definitely be using this company again.
Fantastic purchase from character.com. A special granddaughter has previously been gifted a Spider-Man onesie which she has now outgrown. She’s delighted that a search online found exactly the right replacement!. Great communication from character.com and prompt postage made this transaction quick and simple. Well worth paying the postage to have the perfect item sent to New Zealand!
Purchased this as a present, an excellent price hence the purchase. Delighted at the speed of delivery. Good communication from Character, all in all 5/5h
Company details
Written by the company
We sell character clothing, accessories for all your kids favourite characters from the worlds of TV, film and books, at great prices.
Character.com Details
Written by the company

- Fast Delivery
- Order before 2pm Monday to Friday and we'll despatch the same day by First Class post and all orders over £40 are free delivery
- Phone, Email or Web Support
- It's great to order online but sometimes you need a bit more information or to talk to a real human being
- 30 Day Money Back Guarantee
- Not Happy? We accept returns for up to 30 days from the date of your order (and of course your statutory rights are not affected)
- Great Prices
- Compare our prices - we always try to be competitive with all other online and offline shops
Contact info
Unit 5 Celtic Trade Park, SA5 4EP, Swansea, United Kingdom
- 0330 223 2564
- [email protected]
- www.character.com
Replied to 100% of negative reviews
Typically replies within 24 hours
This is my first time purchased so all…
This is my first time purchased so all things are good except
Date of experience: 03 April 2025
Lovely denim jacket
Lovely denim jacket, delivered around 24hrs from order .
Date of experience: 03 April 2025
Just received this item today the 8th…
Just received this item today the 8th April in Brisbane, Australia. My granddaughter is going to be over the moon when she receives this for Easter. It’s so soft and the quality is excellent
Thank you for a great product. Lynette
Date of experience: 24 March 2025

Reply from Character.com
Lovely clothes and bed linen for my grandchildren …
I have found this company to be good value for money with cute items for my grandchildren .
Date of experience: 02 April 2025

Reply from Character.com
Quick to ask for a review and have not…
Quick to ask for a review and have not received products and tracking number doesn't work.
Date of experience: 02 April 2025

Reply from Character.com

Reply from Character.com
Quick easy service
Quick easy service
Ordering was simple and easy, website has good end user interface.
Date of experience: 01 April 2025

Reply from Character.com
LILO & STITCH DRESSING GOWN
Purchased this as a present, an excellent price hence the purchase. Delighted at the speed of delivery. Good communication from Character, all in all 5/5h
Date of experience: 28 March 2025

Reply from Character.com
great customer service.
great customer service.very quick deliveries and great clothes love them and good price
Date of experience: 31 March 2025

Reply from Character.com
Love the clothing
Love the marketing, great quality clothing, quick delivery and value for money
Date of experience: 31 March 2025

Reply from Character.com
Excellent service
Excellent service, arrived next day. Good quality items, my grandson loved his paw patrol fleece and shoes. Have trouble getting him to take them off 😊
Date of experience: 24 March 2025

Reply from Character.com
Good quality
Good quality. But some may need to get a size bigger our son is 7 years old ,so we got size to fit 7/8 year olds.but cause he is tall for his age.we had to return item for 9/10 year old .it was easy to return item posted them on Monday via 48 hour post and recieved exchange item on Friday .will use again
Date of experience: 24 March 2025

Reply from Character.com
Bluey character crocs
Very fast and efficient service and the quality was excellent
Date of experience: 31 March 2025

Reply from Character.com
This was my first order
This was my first order and I was impressed with the service. I only selected standard delivery but the item arrived less than 24 hours after I placed the order. My grandson was thrilled with his new Bluey pyjamas and I loved the softness and quality of the fabric. Will definitely be using this company again.
Date of experience: 29 March 2025

Reply from Character.com
Good quality products
Good quality products, arrived on time as well
Date of experience: 18 March 2025

Reply from Character.com
Order was quick to arrive 3days 😁
Order was quick to arrive 3days 😁, good quality very pleased.
Will certainly be ordering again.
Date of experience: 29 March 2025

Reply from Character.com
Fantastic purchase from character.com
Fantastic purchase from character.com. A special granddaughter has previously been gifted a Spider-Man onesie which she has now outgrown. She’s delighted that a search online found exactly the right replacement!. Great communication from character.com and prompt postage made this transaction quick and simple. Well worth paying the postage to have the perfect item sent to New Zealand!
Date of experience: 12 March 2025

Reply from Character.com
Amazing delivery ordered on day…
Amazing delivery ordered on day delivered the next
Date of experience: 28 March 2025

Reply from Character.com

Reply from Character.com
Good response to my mistake with the…
Good response to my mistake with the email address and delivery very good
Date of experience: 28 March 2025

Reply from Character.com
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