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Shipping policy

 

Age and Usage Terms for Our Website

To access and use this website, you must be 21 years or older. Before navigating or making a purchase, take a moment to review the terms and conditions outlined below. Engaging with this site in any capacity indicates your understanding, acceptance, and acknowledgment of these terms. Please refrain from using this site if you are below the age of 21 or if you do not agree with the terms in their entirety.


Order Processing and Shipping Details

  • Orders made from Monday to Friday are processed within 72 hours, excluding weekends and holidays. Upon processing, you will receive an order confirmation email, followed by a shipping notification.

  • We operate from 7am-5pm PST, Monday-Friday.

Order Tracking

After your order has been dispatched, we'll send an email containing tracking details. The tracking information typically becomes accessible within 48 hours.

If your order doesn't arrive within 14 days from the date of the shipping confirmation email, reach out to us at [email protected] with your name and order number for assistance.


Age Compliance and Delivery

We are committed to preventing underage alcohol purchasing and possession. By transacting on the Barbank website, you confirm that you are at least 21 years old. Every delivery requires an adult's signature, confirming they are 21 years or older.

To uphold our business's integrity, we will report any legal violations discovered to the relevant authorities.

For smoother deliveries, consider using a business or office address as the "Shipping Address." This ensures an adult can sign and take possession of the package.


State and County Regulations

If you reside outside of California, it's essential to verify if your state or county permits the shipment of wines, spirits, or tobacco products. Each state or county may have distinct regulations regarding these products. Ensure you check with the relevant agencies, as you bear the responsibility for this verification.


Ownership and Title

On purchasing alcohol through Barbank.com, ownership is transferred to you once your order is approved and payment has been completed. The title for all alcoholic beverages bought via this platform is transferred to you in the State of California when our courier services collect the goods.