Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Just received this item today the 8th April in Brisbane, Australia. My granddaughter is going to be over the moon when she receives this for Easter. It’s so soft and the quality is excellent
Thank yo
u for a great product. Lynette

Rated 5 out of 5 stars

This was my first order and I was impressed with the service. I only selected standard delivery but the item arrived less than 24 hours after I placed the order. My grandson was thrilled with his new Bluey pyjamas and I loved the softness and quality of the fabric. Will definitely be using this company again.

Rated 5 out of 5 stars

Fantastic purchase from character.com. A special granddaughter has previously been gifted a Spider-Man onesie which she has now outgrown. She’s delighted that a search online found exactly the right replacement!. Great communication from character.com and prompt postage made this transaction quick and simple. Well worth paying the postage to have the perfect item sent to New Zealand!

Rated 5 out of 5 stars

Purchased this as a present, an excellent price hence the purchase. Delighted at the speed of delivery. Good communication from Character, all in all 5/5h


Company details

  1. Children's Clothing Store
  2. Clothing Store
  3. Gift Shop

Written by the company

We sell character clothing, accessories for all your kids favourite characters from the worlds of TV, film and books, at great prices.

Character.com Details

Written by the company

Fast Delivery
Order before 2pm Monday to Friday and we'll despatch the same day by First Class post and all orders over £40 are free delivery
Phone, Email or Web Support
It's great to order online but sometimes you need a bit more information or to talk to a real human being
30 Day Money Back Guarantee
Not Happy? We accept returns for up to 30 days from the date of your order (and of course your statutory rights are not affected)
Great Prices
Compare our prices - we always try to be competitive with all other online and offline shops

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Just received this item today the 8th…

Just received this item today the 8th April in Brisbane, Australia. My granddaughter is going to be over the moon when she receives this for Easter. It’s so soft and the quality is excellent
Thank you for a great product. Lynette

Date of experience: March 24, 2025

Character.com logo

Reply from Character.com

Thanks so much for sharing your experience with us, it's great when customers take the time to let us know

Kind regards

Allison

Rated 2 out of 5 stars
Verified

Quick to ask for a review and have not…

Quick to ask for a review and have not received products and tracking number doesn't work.

Date of experience: April 02, 2025

Character.com logo

Reply from Character.com

Thank you for getting in touch! We are terribly sorry to hear this. I can see a member of the customer service team has contacted you in regard to this issue.

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Amazing

Amazing quality,and quick delivery

Date of experience: March 26, 2025

Character.com logo

Reply from Character.com

This is lovely to read and thank you for taking the time to share your review

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Quick easy service

Quick easy service
Ordering was simple and easy, website has good end user interface.

Date of experience: April 01, 2025

Character.com logo

Reply from Character.com

Thank you for taking the time to write this review, we really do appreciate it :)

Kind regards

Allison

Rated 5 out of 5 stars
Verified

LILO & STITCH DRESSING GOWN

Purchased this as a present, an excellent price hence the purchase. Delighted at the speed of delivery. Good communication from Character, all in all 5/5h

Date of experience: March 28, 2025

Character.com logo

Reply from Character.com

Thank you for your review, we really appreciate your feedback!

Kind regards

Allison

Rated 5 out of 5 stars
Verified

great customer service.

great customer service.very quick deliveries and great clothes love them and good price

Date of experience: March 31, 2025

Character.com logo

Reply from Character.com

Thanks so much for sharing your experience with us, it's great when customers take the time to let us know

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Love the clothing

Love the marketing, great quality clothing, quick delivery and value for money

Date of experience: March 31, 2025

Character.com logo

Reply from Character.com

Thank you for your review, it's very kind of you!

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, arrived next day. Good quality items, my grandson loved his paw patrol fleece and shoes. Have trouble getting him to take them off 😊

Date of experience: March 24, 2025

Character.com logo

Reply from Character.com

Thanks so much for sharing your experience with us, we really do appreciate it :)

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Good quality

Good quality. But some may need to get a size bigger our son is 7 years old ,so we got size to fit 7/8 year olds.but cause he is tall for his age.we had to return item for 9/10 year old .it was easy to return item posted them on Monday via 48 hour post and recieved exchange item on Friday .will use again

Date of experience: March 24, 2025

Character.com logo

Reply from Character.com

Thank you for your review, we really appreciate this lovely feedback and we will look forward to you shopping with us again.

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Bluey character crocs

Very fast and efficient service and the quality was excellent

Date of experience: March 31, 2025

Character.com logo

Reply from Character.com

This is lovely to read and thank you for taking the time to share your review

Kind regards

Allison

Rated 5 out of 5 stars
Verified

This was my first order

This was my first order and I was impressed with the service. I only selected standard delivery but the item arrived less than 24 hours after I placed the order. My grandson was thrilled with his new Bluey pyjamas and I loved the softness and quality of the fabric. Will definitely be using this company again.

Date of experience: March 29, 2025

Character.com logo

Reply from Character.com

We are delighted to hear the full journey of you order was a great experience. We appreciate you submitting a review & sharing this with us.

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Good quality products

Good quality products, arrived on time as well

Date of experience: March 18, 2025

Character.com logo

Reply from Character.com

Thank you for your review, we really appreciate your feedback!

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Fantastic purchase from character.com

Fantastic purchase from character.com. A special granddaughter has previously been gifted a Spider-Man onesie which she has now outgrown. She’s delighted that a search online found exactly the right replacement!. Great communication from character.com and prompt postage made this transaction quick and simple. Well worth paying the postage to have the perfect item sent to New Zealand!

Date of experience: March 12, 2025

Character.com logo

Reply from Character.com

Thanks so much for sharing your experience with us, it's great when customers take the time to let us know

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Exceptional service

Exceptional service, very pleased

Date of experience: March 21, 2025

Character.com logo

Reply from Character.com

Thank you for your review, we really appreciate your feedback

Kind regards

Allison

Rated 5 out of 5 stars
Verified

Good response to my mistake with the…

Good response to my mistake with the email address and delivery very good

Date of experience: March 28, 2025

Character.com logo

Reply from Character.com

Thanks so much for sharing your experience with us, it's great when customers take the time to let us know

Kind regards

Allison

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look