"Social-Customer-Relationship-Management (Social-CRM) - Anwendung und ..."

Rainer Alt, Olaf Reinhold (2012)

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DOI: 10.1007/S11576-012-0330-6

access: closed

type: Journal Article

metadata version: 2021-06-15

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Rainer Alt, Olaf Reinhold:
Social-Customer-Relationship-Management (Social-CRM) - Anwendung und Technologie. Wirtschaftsinf. 54(5): 281-286 (2012)

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