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Jim Spohrer
Person information
- affiliation: IBM Thomas J. Watson Research Center, Yorktown Heights, USA
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2020 – today
- 2023
- [j34]Lina Zhou, Cynthia Rudin, Matthew C. Gombolay, Jim Spohrer, Michelle Zhou, Souren Paul:
From Artificial Intelligence (AI) to Intelligence Augmentation (IA): Design Principles, Potential Risks, and Emerging Issues. AIS Trans. Hum. Comput. Interact. 15(1): 111-135 (2023) - [c44]Adam Smale, James C. Spohrer, Maarit Palo, Taina Eriksson:
Introduction to the Minitrack on Innovative Applications of Technologies in University - Industry Collaboration to Prepare for the Future of Work. HICSS 2023: 1167-1168 - 2022
- [c43]Haluk Demirkan, Ralph Badinelli, James C. Spohrer:
Introduction to the Minitrack on Smart Service Systems Design. HICSS 2022: 1-2 - [c42]Maarit Palo, James C. Spohrer, Pekka Neittaanmäki:
Introduction to the Minitrack on Case studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms. HICSS 2022: 1 - [i1]Feras A. Batarseh, Priya L. Donti, Ján Drgona, Kristen Fletcher, Pierre-Adrien Hanania, Melissa Hatton, Srinivasan Keshav, Bran Knowles, Raphaela Kotsch, Sean McGinnis, Peetak Mitra, Alex Philp, Jim Spohrer, Frank Stein, Meghna Tare, Svitlana Volkov, Gege Wen:
Proceedings of AAAI 2022 Fall Symposium: The Role of AI in Responding to Climate Challenges. CoRR abs/2212.13631 (2022) - 2021
- [j33]Jim Spohrer:
The Role of Open-Source Software in Artificial Intelligence. AI Mag. 42(1): 93-94 (2021) - [j32]Lina Zhou, Souren Paul, Haluk Demirkan, Lingyao (Ivy) Yuan, Jim Spohrer, Michelle Zhou, Julie Basu:
Intelligence Augmentation: Towards Building Human- machine Symbiotic Relationship. AIS Trans. Hum. Comput. Interact. 13(2): 243-264 (2021) - [c41]Wojciech Cellary, Louis E. Freund, Stephen K. Kwan, Christine Leitner
, Jim Spohrer:
The Human-Side of Service Engineering: Advancing Technology's Impact on Service Innovation. AHFE (8) 2021: 3-17 - [c40]Clara Bassano, Sergio Barile, Paolo Piciocchi, Marialuisa Saviano, James C. Spohrer:
Exploring New Digital Age Challenges. AHFE (8) 2021: 57-66 - [c39]Stephen K. Kwan, Jim Spohrer:
Reducing Industry Complexity with International Standards: Current Efforts for Services, E-commerce, Artificial Intelligence. AHFE (8) 2021: 67-76 - [c38]Terri L. Griffith, Yassi Moghaddam, James C. Spohrer:
Introduction to the Minitrack on Practitioner Research Insights: Applications of Science and Technology in Work. HICSS 2021: 1 - [c37]Maarit Palo, James C. Spohrer:
Introduction to the Minitrack on Case Studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms. HICSS 2021: 1 - [c36]Jim Spohrer:
Service innovation roadmaps and responsible entities learning. IESS 2021: 1001 - 2020
- [c35]Haluk Demirkan, James C. Spohrer, Ralph Badinelli:
Introduction to the Minitrack on Smart Service Systems with Analytics and Open Tech Artificial Intelligence. HICSS 2020: 1 - [c34]Daniel Pakkala, Jani Koivusaari, Pekka Pääkkönen, James C. Spohrer:
An Experimental Case Study on Edge Computing Based Cyber-Physical Digital Service Provisioning with Mobile Robotics. HICSS 2020: 1-10 - [c33]James C. Spohrer, Sergey Belov, Maarit Palo:
Introduction to the Minitrack on Business Intelligence, Analytics and Cognitive Technologies for Industry - Specific Applications. HICSS 2020: 1 - [e3]Jim Spohrer, Christine Leitner:
Advances in the Human Side of Service Engineering - Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA. Advances in Intelligent Systems and Computing 1208, Springer 2020, ISBN 978-3-030-51056-5 [contents]
2010 – 2019
- 2019
- [c32]Sergey Belov, Jim Spohrer, Andy J. Rindos:
Introduction to the Minitrack on Analytics and AI for Industry - Specific Applications. HICSS 2019: 1 - [c31]Haluk Demirkan, Jim Spohrer, Ralph Badinelli:
Introduction to the Minitrack on Smart Service Systems: Analytics, Artificial Intelligence and Cognitive Applications. HICSS 2019: 1 - [c30]Daniel Pakkala, Jim Spohrer:
Digital Service: Technological Agency in Service Systems. HICSS 2019: 1-10 - 2018
- [j31]Md. Abul Kalam Siddike
, Jim Spohrer
, Haluk Demirkan, Youji Kohda:
A Framework of Enhanced Performance: People's Interactions With Cognitive Assistants. Int. J. Syst. Serv. Oriented Eng. 8(3): 1-17 (2018) - [c29]Sergey Belov, Jim Spohrer:
Introduction to the Minitrack on Business Intelligence, Analytics and Cognitive: Case Studies and Applications (COGS). HICSS 2018: 1 - [c28]Haluk Demirkan, Jim Spohrer, Ralph Badinelli:
Introduction to the Minitrack on Smart Service Systems: Analytic, Cognition and Innovation. HICSS 2018: 1 - [c27]Md. Abul Kalam Siddike, Jim Spohrer, Haluk Demirkan, Youji Kohda:
People's Interactions with Cognitive Assistants for Enhanced Performances. HICSS 2018: 1-9 - 2017
- [j30]Clara Bassano, Matteo Gaeta
, Paolo Piciocchi, James C. Spohrer:
Learning the Models of Customer Behavior: From Television Advertising to Online Marketing. Int. J. Electron. Commer. 21(4): 572-604 (2017) - [c26]Md. Abul Kalam Siddike
, Kazuo Iwano, Kazuyoshi Hidaka, Youji Kohda, Jim Spohrer:
Wisdom Service Systems: Harmonious Interactions Between People and Machine. AHFE (17) 2017: 115-127 - [c25]Paolo Piciocchi, James C. Spohrer, Linda Martuscelli, Maria Cristina Pietronudo
, Michele Scocozza
, Clara Bassano:
T-Shape Professionals Co-working in Smart Contexts: VEGA(ST) - Venice Gateway for Science and Technology. AHFE (17) 2017: 178-190 - [c24]Sergey Belov, Jim Spohrer, Haluk Demirkan:
Introduction to Business Intelligence, Analytics and Cognitive: Case Studies and Applications (COGS) Minitrack. HICSS 2017: 1 - [c23]Haluk Demirkan, Jim Spohrer, Ralph Badinelli:
Introduction to Smart Service Systems: Analytic, Cognition and Innovation Minitrack. HICSS 2017: 1 - [c22]Jim Spohrer, Md. Abul Kalam Siddike, Youji Kohda:
Rebuilding Evolution: A Service Science Perspective. HICSS 2017: 1-10 - [e2]Yuriko Sawatani
, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka:
Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. Springer 2017, ISBN 978-4-431-56072-2 [contents] - 2016
- [j29]Christoph Peters, Paul P. Maglio, Ralph Badinelli, Robert R. Harmon, Roger S. Maull, James C. Spohrer, Tuure Tuunanen
, Stephen L. Vargo
, Jeffrey J. Welser, Haluk Demirkan, Terri L. Griffith, Yassi Moghaddam:
Emerging Digital Frontiers for Service Innovation. Commun. Assoc. Inf. Syst. 39: 8 (2016) - [j28]Haluk Demirkan, James C. Spohrer:
Emerging service orientations and transformations (SOT). Inf. Syst. Frontiers 18(3): 407-411 (2016) - [j27]Haluk Demirkan, James C. Spohrer, Jeffrey J. Welser:
Digital Innovation and Strategic Transformation. IT Prof. 18(6): 14-18 (2016) - [j26]Chuck Howell, Frank Stein, Scott Kordella, Lashon B. Booker, Ed Rockower, Hamid Motahari, Murray Campbell, Jim Spohrer:
Cognitive Assistance in Government and Public Sector Applications. Künstliche Intell. 30(3-4): 347-348 (2016) - [c21]Haluk Demirkan, James C. Spohrer, Ralph Badinelli:
Introduction to the Smart Service Systems: Analytics, Cognition and Innovation Minitrack. HICSS 2016: 1652 - [r1]Jim Spohrer:
Services Science and Societal Convergence. Handbook of Science and Technology Convergence 2016: 323-335 - 2015
- [j25]Jim Spohrer, Guruduth Banavar:
Cognition as a Service: An Industry Perspective. AI Mag. 36(4): 71-86 (2015) - [j24]Haluk Demirkan, Charlie Bess, Jim Spohrer, Ammar Rayes, Don Allen, Yassi Moghaddam:
Innovations with Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything. Commun. Assoc. Inf. Syst. 37: 35 (2015) - [c20]Kevin A. Gluck, Wayne D. Gray, Marsha C. Lovett, Arthur B. Markman, Jim Spohrer:
Communicating Cognitive Science: Improving Awareness and Understanding Among People Who are Not Ourselves. CogSci 2015 - [c19]Jim Spohrer:
Introducing the Cognitive Systems Institute Group. CogSci 2015 - [c18]James C. Spohrer, Haluk Demirkan:
Introduction to the Smart Service Systems: Analytics, Cognition, and Innovation Minitrack. HICSS 2015: 1442 - [c17]Jim Spohrer:
Empowering Makers in the Cognitive Era. ICER 2015: 1 - [c16]Qiqing (Christine) Ouyang, Jim Spohrer, Juan Caraballo, Dale Davis, Stephen Perelgut, Marcellus Mindel, Hisham El-Shishiny, Seshadri Subbanna:
Collaborative Innovation Centers (CICs): Toward Smart Service System Design. ICServ 2015: 385-391 - 2014
- [j23]Vittorio Cesarotti, Alessio Giuiusa, Stephen K. Kwan, Vito Introna, Jim Spohrer:
Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon. Int. J. Serv. Sci. Manag. Eng. Technol. 5(1): 14-44 (2014) - 2013
- [j22]Amer Al-Badarneh, James C. Spohrer, Basheer Al-Duwairi:
A Model Curriculum for Undergraduate Program in IT SSME. Int. J. Serv. Sci. Manag. Eng. Technol. 4(4): 1-18 (2013) - 2012
- [c15]G. Lella, A. Fischetto, Vittorio Cesarotti, James C. Spohrer, G. Ren, Ying Tat Leung:
Universities as complex service systems: External and Internal perspectives. SOLI 2012: 422-427 - 2011
- [p2]Haluk Demirkan, James C. Spohrer, Vikas Krishna:
Introduction of the Science of Service Systems. The Science of Service Systems 2011: 1-11 - [p1]James C. Spohrer, Haluk Demirkan, Vikas Krishna:
Service and Science. The Science of Service Systems 2011: 325-358 - [e1]Haluk Demirkan, James C. Spohrer, Vikas Krishna:
The Science of Service Systems. Service Science, Springer 2011, ISBN 978-1-4419-8269-8 [contents] - 2010
- [j21]Nicholas Bowen, Jim Spohrer:
Viewpoint: The Future of Computing Practice and Education. Computer 43(3): 86-89 (2010) - [j20]James C. Spohrer:
IBM's University Programs. Computer 43(8): 102-104 (2010) - [j19]Haluk Demirkan, James C. Spohrer:
Servitized Enterprises for Distributed Collaborative Commerce. Int. J. Serv. Sci. Manag. Eng. Technol. 1(1): 68-81 (2010)
2000 – 2009
- 2009
- [j18]Jim Spohrer, Stephen K. Kwan:
Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References. Int. J. Inf. Syst. Serv. Sect. 1(3): 1-31 (2009) - [j17]Cheng Hsu, James C. Spohrer:
Improving service quality and productivity: exploring the digital connections scaling model. Int. J. Serv. Technol. Manag. 11(3): 272-292 (2009) - [j16]Paul P. Maglio, Stephen L. Vargo
, Nathan Caswell, Jim Spohrer:
The service system is the basic abstraction of service science. Inf. Syst. E Bus. Manag. 7(4): 395-406 (2009) - 2008
- [j15]J. Leon Zhao, Cheng Hsu, Hemant K. Jain, James C. Spohrer, Mohan Tanniru, Harry J. Wang:
ICIS 2007 Panel Report: Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation. Commun. Assoc. Inf. Syst. 22: 22 (2008) - [j14]Jim Spohrer, Laura C. Anderson, Norman J. Pass, Tryg Ager, Daniel Gruhl:
Service Science. J. Grid Comput. 6(3): 313-324 (2008) - [c14]Ying Chen, Jim Spohrer, Ana Lelescu:
Three Factors to Sustainable Service System Excellence: A Case Study of Service Systems. IEEE SCC (2) 2008: 119-126 - [c13]Jim Spohrer, Stephen L. Vargo, Nathan Caswell, Paul P. Maglio:
The Service System Is the Basic Abstraction of Service Science. HICSS 2008: 104 - 2007
- [j13]James C. Spohrer, Paul P. Maglio, John H. Bailey, Daniel Gruhl:
Steps Toward a Science of Service Systems. Computer 40(1): 71-77 (2007) - [c12]Hemant K. Jain, Mohan Tanniru, James C. Spohrer, Cheng Hsu, J. Leon Zhao:
Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation? ICIS 2007: 145 - 2006
- [j12]Jim Spohrer, Doug Riecken:
Introduction. Commun. ACM 49(7): 30-32 (2006) - [j11]Henry Chesbrough, Jim Spohrer:
A research manifesto for services science. Commun. ACM 49(7): 35-40 (2006) - [j10]Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer:
Service systems, service scientists, SSME, and innovation. Commun. ACM 49(7): 81-85 (2006) - 2005
- [c11]J. Leon Zhao, George W. Brown, Michael J. Carey, Akhil Kumar, James C. Spohrer, Mohan Tanniru:
Services Science: Services Innovation Research & Education. IEEE SCC 2005 - 2000
- [j9]Jim Spohrer, Mitch Stein:
User Experience in the Pervasive Computing Age. IEEE Multim. 7(1): 12-17 (2000) - [c10]James C. Spohrer:
Programming: Past, Present and Future. PPIG 2000: 1
1990 – 1999
- 1999
- [j8]James C. Spohrer:
Information in Places. IBM Syst. J. 38(4): 602-628 (1999) - 1998
- [j7]Jim Spohrer:
ATG education research: the authoring tools thread. ACM SIGCHI Bull. 30(2): 124-133 (1998) - 1996
- [j6]Donald A. Norman
, James C. Spohrer:
Learner-Centered Education (Introduction to the Special Section). Commun. ACM 39(4): 24-27 (1996) - 1995
- [j5]James C. Spohrer:
Apple Computer's Authoring Tools & Titles R&D Program. Artif. Intell. Rev. 9(2-3): 85-89 (1995) - 1994
- [j4]David Canfield Smith, Allen Cypher, James C. Spohrer:
KidSim: Programming Agents Without a Programming Language. Commun. ACM 37(7): 54-67 (1994) - 1993
- [j3]Wayne D. Gray, James C. Spohrer, Thomas R. G. Green:
End-user programming language: the CHI'92 workshop report. ACM SIGCHI Bull. 25(2): 46-50 (1993) - [c9]David Vronay, James C. Spohrer:
Pins, grooves, and sockets: a direct manipulation interface to a graphical constraint system. INTERCHI Adjunct Proceedings 1993: 133-134 - [c8]Roger C. Schank, Glorianna Davenport, P. Ghislandi, James C. Spohrer, Kathleen Wilson:
AI Multimedia and Education. IJCAI 1993: 1667-1672 - 1992
- [c7]Arthur James, James C. Spohrer:
Simulation-based learning systems: prototypes and experiences. CHI 1992: 523-524
1980 – 1989
- 1989
- [c6]James C. Spohrer, Elliot Soloway:
Simulating Student Programmers. IJCAI 1989: 543-549 - 1986
- [j2]James C. Spohrer, Elliot Soloway:
Novice Mistakes: Are the Folk Wisdoms Correct? Commun. ACM 29(7): 624-632 (1986) - [c5]James C. Spohrer, Elliot Soloway:
Alternatives to construct-based programming misconceptions. CHI 1986: 183-191 - 1985
- [j1]James C. Spohrer, Elliot Soloway, Edgar Pope:
A Goal/Plan Analysis of Buggy Pascal Programs. Hum. Comput. Interact. 1(2): 163-207 (1985) - [c4]James C. Spohrer, Elliot Soloway, Edgar Pope:
Where the bugs are. CHI 1985: 47-53 - 1983
- [c3]Peter F. Brown, Chin-Hui Lee, James C. Spohrer:
Bayesian adaptation in speech recognition. ICASSP 1983: 761-764 - 1982
- [c2]Peter F. Brown, James C. Spohrer, Peter H. Hochschild, James K. Baker:
Partial traceback and dynamic programming. ICASSP 1982: 1629-1632 - [c1]James C. Spohrer, Peter F. Brown, Robert Roth:
Automatic labeling of speech. ICASSP 1982: 1641-1644
Coauthor Index
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