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"Can Anybody Help Me?: Using Community Help Desk Call Records to Examine ..."
Jacob T. Biehl, Rosta Farzan, Yingfan Zhou (2022)
- Jacob T. Biehl, Rosta Farzan, Yingfan Zhou:
Can Anybody Help Me?: Using Community Help Desk Call Records to Examine the Impact of Digital Divides During a Global Pandemic. CHI 2022: 314:1-314:13
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