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"Introduction to Service Design for UX Designers."
Virpi Roto et al. (2021)
- Virpi Roto
, Val Mitchell
, Stuart Cockbill, Jung-Joo Lee
, Effie Lai-Chong Law, John Zimmerman:
Introduction to Service Design for UX Designers. CHI Extended Abstracts 2021: 148:1-148:3

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