"IT Service Management Automation - An Automation Centric Approach ..."

Naga Ayachitula et al. (2007)

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DOI: 10.1007/978-3-540-75694-1_19

access: open

type: Conference or Workshop Paper

metadata version: 2018-06-26

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  dblp key:
  - conf/dsom/AyachitulaBDFLW07
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  - https://dblp.org/rec/conf/dsom/AyachitulaBDFLW07
Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward:
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM 2007: 195-198

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